Kim’s Nail and Spa

If I could give zero stars I would. This was the worst pedicure/​salon experience I’ve ever had. The woman rushed through my pedicure in 15 minutes and they weren’t even busy.
She used luke warm water for the foot soak, was clumsy with the nail clippers and sloppy with the polish. Every single nail was splotchy and uneven. She didn’t even give me a second coat of paint before she made me move to the drying area instead of letting me relax in the massage chair.
I had to ask her to repaint my nails which she seemed happy to do after over hearing me and another woman talk about how disappointed we were with our nails.
For $ 25 this place is a major rip off.
The icing on the cake for this horrible experience was the very un-​relaxing screaming that was heard from the Jurassic Park movie playing on both TV’s.
This place is the worst.

Did so bad. They kicked me and my friend out so fucken rude just because they wanted to go home. They did so bad on our nails. They forgot to paint spots on our nails. Dont recomend it all and will definetly not go back. They also refused to give my friend her change back because they had to stay a little bit later after closeing.

I wanted to like this place, because the location is so convenient for me, but this place ended up being a nightmare!
I came in on a Saturday morning and upon entering was asked «What would you like done?» I said I needed a nail fill and also a spa pedicure. The nail fill went ok, but when it was time to paint my nails there was only 1 girl there, out of 5, who could do nail designs, so I had to wait over 30 minutes after my fill to get my nails painted. Then, after the wait, I was disappointed in how my nails turned out because they only use one coat of the gel color when everywhere else I go uses two. I kept my mouth shut though since the amount of time I’d already been there was ridiculous.
Then they wanted me to pay, but I mentioned how I had also asked for a spa pedicure upon entering the salon. The woman told me «Well there will be a long wait because you never told me that and other people are here now for pedicures.» I told her I had told her right when I walked in when she asked what I needed done. She then responded «Oh yeah… Ok, sit in the chair over there and it will be 5 minutes.» I then proceeded to sit in the chair for 45 minutes while they took other customers that had come in after me. I would have walked out except I had to be somewhere in an hour and driving to another nail place and starting all over again would of taken ever more time.
When I finally did get my pedicure it sucked. The woman only used the cuticle pusher and didn’t use the cuticle trimmers even though I needed it done. She also did the leg/​foot rub for seriously less than 30 seconds total while talking about how busy they were. It’s obvious when they get busy they rush the treatment.
The whole experience sucked and I was there for close to 3.5 hours just to get a fill and pedicure.

I decided to try this place out before looking at the reviews and that was a huge mistake. I got a pedicure here last week and it was horrible. The water was cold, the lady cut my toe nails way too short and the tub looked very dirty. Also, a few days ago I noticed my foot looking odd, I’m going to the doctor incase I got something from this awful place.

I just left this place and it was one of the worst experiences I’ve ever had at a nail salon. To start, their selection of polishes was bad, mostly very old drug store brands. Then the manicurist shaped my nails into lopsided daggers when I’d asked for round. I had to ask her to fix them. My cuticles are a mess and there’s polish on my fingers.
The worst part though was that there was a lady who was talking almost non-​stop at a YELLING volume. I imagine it was Vietnamese, though I’m not sure. It doesn’t matter though because talking that loudly in any language is not exactly soothing.
Finally, there was a lady there getting a pedicure who asked if the «artist» who did my nails could do her shellac manicure because apparently no one else there could. She was refused… not because the artist was incapable, but because the woman had an appt. to get that service done the next day and they refused to cancel the appt. What the heck?
I will never go here again. I could have done a better job myself.

I should have checked the reviews. Shame on me.
I went for a manicure. Asked how long and was told 5 mins. Ended up being 15 mins before someone rude sat down to do my manicure. Never smiled once or tried to strike up a conversation. The whole time she seemed angry and as if she was forced to be there.
She was in a hurry and did not take the time to cut & file my nails evenly. She applied the oil unevenly and yanked my hands back and forth. I asked for the buff to shine and they reply they are out of the buffer and the buff polish. She finished with slopping on the lotion with her hard latex gloves.
This is the worse manicure I’ve had in my lifetime.

I had my nails done on Saturday and I got really bad service and a horrible job. They had my nails in acetone for more then 25 minutes bc before I got shellac in the same place a few weeks before (usually a treatment of 10 minutes). I had to ask them to come to see me. The pain was coming out easily and they didn’t take the whole thing out. I went to wash my hands and I told her my nails were not smooth and that I have paint and they just paint over it. So, in result I have horrible nails! I went today again to show them my nails and I was hoping they will fix it since any nails should look like mines and they just said they can put a coat over it. I told them that would not fix the problem. That it is bumpy and just look bad. Oh well… Won’t be coming back.

This place has some serious issues. My experience was ok but everyone around me wasn’t happy. A customer told the nail tech that she hadn’t sanitized her nail tools prior to trying to do her nails, the tech said yes I did, customer said, no you didn’t I watched you the whole time. Customer left, and nail tech proceeded to use those same dirty tools on the next persons feet. Place is just dirty, the nail tech ladies are rude and lazy. I think I got lucky I my nail were ok. Another lady came in furious about her nails saying they needed to be done again. I wish I knew of another place in the same area. Just a matter of time before health department shuts this place down before someone really gets hurt.

I was given a gift certificate to this place and now I think that person gave it out of spite. This was the worst experience ever and my nails (basic white tips with a black line) are hideous. The line is fat, crooked, and pale. It looks like a kindergartener used a crayola marker. The tips were put on half way down to my nail bed, my fingers hurt after her rough filing and I think she nearly dislocated my pinky! Avoid!

The only good thing to say was the massage during the pedi was good. Other than that I thought they were overpriced my friend and I left with nails that had large globs from the shellac colors. First my friend had to choose colors three different times because they were out of the colors on the color wheel. We used three different colors and they were all empty and they had to scrounge to get all our nails painted. The owner has them on web cam and called and chewed them out while we there. No tip and won’t be going back.

One star is being generous. As my sister stated in her review, I came to town from Colorado to visit. I looked at reviews and decided on a nice spa, but we saw a salon more convenient and decided to give to give it a shot. We sat down in the pedicure chairs with water best described as long forgotten bath water. There were 3 of us and the one that was getting the lengthiest options was left waiting. The lady that did my pedicure was very sweet. The man there was very rude and refused to accept less than $ 15 for removing my other sister’s toe polish (while filing her toe nail length uncomfortably short and uneven at that) and the start of removing her gel polish on her fingers. The services were rushed for us and as well as the other clients. When the offered price was refused by the male manager, my sister said if he wouldn’t accept the $ 7 she would leave, so she did. He followed us (leaving his client waiting with half done nails) out to her car calling the cops and stood behind her vehicle not allowing us to leave. Poor guy was shaking and I (who btw paid full price and tipped) tried to calm him down kindly. He stuck his finger in my face and started freaking out on me. I am happy that experience is over and as rude as he was I wouldn’t recommend anyone to the «business». Absolutely terrible and I am genuinely embarrassed for that man.

This is the worse nail salon I have ever been too. I am embarrassed to even have this experience. I went with my two sisters, one who was visiting from out of town. We sat down in the chairs for pedis, the water was cold and the place seemed dirty. Then after waiting a while, they started working on our toes, the girl who did my toes didn’t know how to remove my gel polish, u sister asked for her length to stay and he cut her toe nails so low they were not even. I so frustrated it’s hard to even go on… We ended up saying I’m sorry bt do not finish, this experience was not good and we would like to leave. They let us go, however asked for 15 dollars! We offered 7, bc all they did was cut her nails. He wouldn’t take the money, so we left with out payment. He followed us out yelling in front of everyone, and called the cops. Blocking us in, he stood behind our car telling us to pay. Finally our mother arrived and have he 20 to leave he wouldn’t take it at first then finally did. Called the cops and explained to them for wasting their time. I can not believe this happened! Zero stars of possible terrible!!! I even have images of him blocking the car!

I am a regular customer here, I go here every two weeks, or more depending on what I need done, I get pedi, mani, full set, waxing, shellac etc.
I have been going here for quite sometime, and have never had any issues, super nice staff, the lady that sits in the front is my favorite, she’s always so nice, does your nails fast, but good. Always have a great pedicure, very relaxing. They also run really good specials, such as 15.00 specials Monday-​Thur. I’ll probably go there forever, I always look forward to my next visit!

My mom and I have been long term customers here but lately this salon has went down the tube. The owner fired one of his best employees and brought in ladies who don’t speak any English and don’t bother to speak to or make eye contact with customers. The owner charges design BY THE NAIL and will tell you things are wrong with your nails when there’s not (and will try to start taking them off… nail repair $ 3/​nail). I just had my nails done Sunday here and they already began lifting. I’m sad to go else where but when owners get greedy, everyone loses.

Never going here again. The lady who did my nails didn’t say one word to me and would tap my hand whenever she wanted me to move it or do something with it. I had shellac done and within one week it peeled off. One week is not worth $ 25.00!

Just left and nails are horrible. Dirty salon just an all around bad experience. STAY AWAY!

They made me soak my feet for 40 minutes. The water turned cold. The ladies were rude. Nothing about the pedi was deluxe. The place looks outdated. Color selection small. Paint job was the worst. I think my girl was new. Plus I am Vietnamese so can understand all the annoying gossip. Never going back!

My daughter went to get her eyebrows waxed a week before her senior pictures and left feeling a little odd. She send me a picture of her eyes and asked if they look right. She said they hurt and are really red and seem fleshy. I got home from work and on my gosh the used wax that was WAY too hot! And burnt her! I was so sad for her. The next day her eyes were swollen and I kept her home from school and sent her to the doctors. I’m grateful she beginning to look normal now but its a scare! Lesson learned! Don’t get waxed at this joint!!! Ever!

While on vacation in Puyallup I went to Kim’s for a quick pedi. Mon-​Thurs they offer a quick pedi for $ 15. Part way thru the pedi my freind noticed they were doing treatments that were not part of the quick pedi. When we pointed this out a loud discussion in whatever Asian language they spoke broke out amoung the entire staff. I have no clue what was said and I was very uncomfortable and was given several looks of disgust. I was charged only for the quick pedi but I left with a bad feeling. I did want to tip the girl who did my pedi but she left without saying anything to me. My toes do look great but will not be going there again when I am in this area.