FedEx Office Print & Ship Center

Worst service ever. No one is in line. And I’m standing here waiting for more then 10 min

Along with a few other packages, I accidentally slipped a UPS package in to this fedex drop box. When I realized my mistake I called this store, and the girl the answered told me it wasn’t there, and was rude when when I asked how to find the whereabouts of my package. She told me she had no idea. I called again today and was told the same thing. I had t drive to the store to sort the situation out. I was told the driver that picked up the packages that day didn’t scan the packages before driving them to the distribution center. If he had (which I was told is something that should be done at the store by the manager Jeremy) my package would have never left the store and I could have picked it up. Instead the manager printed me directions to the distribution center, 20 minutes drive from the store. I made a mistake by dropping off a UPS package to fedex which I accept responsibility for, but contacting this location I was told twice that they had no idea how to find my package. The manager immediately found its whereabouts when I showed up in person. The staff are not competent in dealing with package delivery issues. And now my two day delivery is a week and a half late because fedex has some glaring issues with deliveries. I will never come to this location again and I would not recommend anyone else to trust them either.

MISERABLE LACK OF SERVICE!!! They are not problem solvers. Their favorite word is «NO». They will absolutely not make any extra effort or help with problem solving. I would only use this store if I needed copies made, but copy machines are easy to find elsewhere.

This place charges way too much. It cost me $ 17 to fax 10 pages locally. It’s ridiculous I will never be using this place again.

To the lady who was working the counter on the afternoon of May 25, 2013:
I can understand if your company has a policy is not to make scans of professionally-​made photographs, even when I have a receipt showing I’m owed the digital scans which were never delivered. I would expect you to understand if I didn’t know about this policy, nor the written release I would have to have from the photographer for you to make said scans. However, reacting like I had just handed you a sack full of kittens and ordered you to drown them in the river was totally uncalled for. There are better ways to deliver that news.
Also, contradicting me when I mention in passing as I walk away that the photographer has been difficult to get a hold of because she’s on a cruise ship… does not make me want to visit your business again. In fact, it makes me want to go through the trouble of writing a Unilocal review so that others don’t experience what I just did.

This location is massive! Great working equipment and I love how most of the services I need (which are self-​service office equipment) are right by the door. In & Out in a jiffy!
I gave it 4 stars because it serves it purpose. I did however notice that customer service didn’t acknowledge me or anyone really who came in unless they were going straight to the counter for assistance. It’s a good and bad thing, though the gesture of still greeting at the least when someone comes in would be welcoming… I’m still happy I was able to go in, get what I needed done without wasting time. ^_^

I would give this place one star, but because it’s clean and everything seems to be in working order everything I come in I will give it an extra star. The customer service sucks! I am always standing at the register forever while everyone ignores me. They act like they don’t see you. Today I am a little more irritated than usual. I needed to ship a mini laptop so I asked the woman if there was a smaller electronic box than the big fine meant for the full size laptop. She said no and grabbed me the full size one ($ 15). Without asking she placed the laptop in the box and then taped it shut and said that will be $ 26. Huh? $ 10 for you to place the laptop in the box??? If she had said would you like me to package this for an additional $ 10? I would say no I can set the computer in the box. Keep in mind these boxes are already lined with foam and you literally just set the computer inside.