Discount Tire Store – Provo, UT

I had a tire that got a weird bulge in it somehow. They looked at it, pro-​rated it for $ 13! Awesome price. Then when I asked them if they could break a $ 100 bill, they couldn’t. So they changed my tire for free! Brand new tire for free! I will definitely be bringing all my tire business to these guys from now on.

I feel absolutely horrible I left out of there without anyone’s name. x_​x
I drove my truck from houston, tx to orem, ut then to chicago, il and then back to utah and a few other places. somewhere along the way my 4runner ended up with piece of metal in the front passenger side tire. though the time was pretty swamped when i arrived which was roughly around 3pm. 45 minutes later, they pulled out the piece of metal, patched my yokohama offroad performance tires and i was good to go. much obliged to the guys here. appreciate it! :)

This place used to be great and I recommended them to everyone. The last 2 years, however, they tried to convince me to throw away like new tires. I had all-​season tires put on a second car that I rarely drive. Came back a year later to put on winter tires with less than 1000 miles on the all-​season. The guy told me the all-​season tires THEY put on less than 1000 miles ago were going bald, yadda yadda, I said I was going to keep them anyway. Had the guys at Firestone check them out and they were just fine.
Thought this was a one-​off situation, but when I came back to have my all-​season tires put back on, not only were they saying that the all-​season tires were dead but that my winter tires, which had about 2000 miles on them, should be thrown in the trash bin as well. Not impressed, Discount Tire. You used to be really trustworthy, now you’re just trying to make a buck.

I’ve always liked discount tire. They’re really great, but this place is great, particularly the customer service. If you need help talk to Joe… He will help you and be super nice and not try to sell you a bunch of stuff you don’t need. He saved us a ton of money just by knowing a lot about tires and what tires they have in stock in allllll of Utah. Will bring our business back here. The reason it’s not 5 stars is because most of the other employees who work up front aren’t the best and they’re usually running behind if you make an appointment.

My wife and I have used Discount Tire for years now. I am writing a review because of the continued stellar performance by not just the manager Garrett but the employees as well.
Today I happen to get Nate as my service representative. I know that Garrett (store manager) would take great care of me but as far as the employees I was not so sure. Nate expressed that I needed to replace my tires and not rotate them which is why I came in today. He was concerned about the safety of my vehicle as well as my children riding in it. This was not a pushy sales person looking for a buck. They were generally concerned for my safety as well as my crazy children running around their store.
I just want to say thank you Garrett for having your employees treat me just like you would and for Nate… WAY TO SHINE!!! I will continue to be a loyal customer and spread the word to friends and family about the services you provide.
For all of you out there looking for a great price on tires and an experience like no other, PLEASE PLEASE PLEASE do yourself a favor and go and see Discount Tire in Provo!

Wow! Discount Tire scores again. Flat tire on a road trip. This Provo discount tire repaired my tire. Service was great. Staff was very professional. They showed me the screw they took out of my tire and sent me on my way free of charge! My tires were not even purchased at Discount Tire! Three experiences now at two different Discount Tires and they’ve all been awesome! Couldn’t be more pleased! Thank you Provo Discount Tire!

Go to discount tire if you like spending more than you need and don’t mind your car being returned to you in worse shape than when you arrived.
Positives: Got a personal call from the store manager, who cares about service and was very friendly.
Negatives: His staff, however, have left me increasingly frustrated that I trusted them with my car.
Car scratched up! Came here to put ultra high performance tires on my immaculate kept car. Left with scratches on the sides & hood of my car.
Cost of the tires was, I later discovered, higher than at competitors down the road.
Bottom line: save money and feel better by going somewhere else.