Zoe

I purchased a significant amount of work attire (e.g. a Burberry wool coat, suits, blouses, and designer handbags, etc.) at Zoe’s while tolerating the snobbish sales support staff, including the self-​professed owner (who happened to be there a few times). I opted to ignore the attitude because I opted for convenience. Not any longer. The convenience ended when Zoe’s refused to honor the refund/​replacement guarantee (which is stated on their own receipt) for a Miu Miu bag that I had purchased for $ 950.00.
Long story short, (after having Zoe’s send it out for repair and the bag falling apart all over again), I learned that Zoe’s does not honor their refund/​replacement guarantee. This applies to all of the designer labels they carry, which I learned the hard way. I ended up with a Miu Miu bag that was unusable because I didn’t purchase it from a registered retailer (see below). I called the Miu Miu NYC store and was advised that had I purchased the handbag from them, they would have happily replaced and/​or refunded me, whichever I preferred.
The moral of my review: LADIES (and GENTS): IF you want to purchase a designer bag, DO NOT purchase it at Zoe’s. Buy it at Nordstrom, SAKS, Bloomingdales, or at the Designer store itself, either on-​line or take the train to NYC to a flagship store. Only then will you get your faulty item refunded or replaced without a blink. xo

Always a treat to go here with my wife. Everything they have is exceptional. But not to worry, their sales come around often and tremendous bargains are the norm.

Ummmm THANK YOU Zoe for adding a much needed splash to the Princeton shopping area.
Can’t believe I’ve never stopped in here before, considering I’ve walked around Princeton countless amount of times. Was walking around with my boyfriend and realized that I’d never been inside. Much to his dismay (aww poor baby) I was enthralled by the massive selection they had on display.
The salespeople saw that I was with the boyfriend so they didn’t hound me like some other shops will do, and were very helpful when I asked about online purchases.
Overall, a nice little shop that any woman who’s looking for some new nice clothing would enjoy. Slightly pricey, but hey, you get what you pay for.
I’ll be back soon WITHOUT the bf. Until then Zoe…

Been here a few times when I was living in the area. This store has impressed me with their wide selection of designer clothing for Princeton. However, their prices aren’t as great compared to online prices and even NY retailers. I saw the same bag at Barneys marked down 30% off, while Zoe was selling it for full price. They are pretty slow with their markdowns.
As for sales associates, yes they are snotty and rude at times-​depending how much money you are willing to pour into their store. They just want to feel high end too haha

I recently moved to Princeton and stumbled upon this store on Thursday night. No other store in this area are open this late. So I came in with my husband just to check the store out. As i walked in, i was immediately greeted with a smile by this guy. It’s a friendly atmosphere in there, a little quiet, but very friendly. I love how the sales people are not aggressive, but they are still very helpful and friendly. There’s no rush was intended when I was just looking around, but as soon as I needed help, they are very quickly came to help. I tried on a few dresses, and the guy who was helping me was amazing! He’s very honest yet polite. Not only that, he showed me how the dress can be styled differently. He took his time to look for options for me and showed some dresses that I would never thought of trying. He has good eyes and personality.
I ended up getting 2 dresses and a pair of shoes. The girl in with red hair was also very friendly. I just thought these people are so good to work with.
As I walked out of the store, they thanked me and smiled. My husband who was with me the whole time was so impressed with the service we got. It’s too bad that they don’t carry menswear, my husband would love to shop here.

I don’t spend that much time in Princeton anymore but I remember when Zoe had just opened in the early 90’s and I was in middle school. The store has only grown and expanded and was a major influence in turning Palmer Square into a downtown with high-​end designer shopping. Many other boutiques have followed suit but none of them have had the staying power Zoe has had. I’ve found the salespeople there to be refreshingly friendly and professional, and the people who do the buying there really do a great job.
Stores like Zoe would be a dime a dozen in NYC (Scoop, Big Drop, Intermix, etc.) but for Princeton, it’s quite impressive.

I really like Zoe. While I have definitely been ignored while shopping there, I have never felt it to be done in a hostile way. Honestly I prefer just being left alone to browse by myself. I have never felt like the staff there has been hawkishly watching my every move, like at other luxury boutiques. Zoe has an incredible selection — everything from Jil Sander and Chloe to casual basics like Cheap Monday and James Perse. I love driving up from Philadelphia to check out Zoe, Blue Mercury, and Kitchen Kapers, which are all next to each other. Keep it up, Zoe!
P. S. The brick and mortar store is way more stocked than the website and has a cooler selection.

The «Zoe experience» in a nutshell: On any given day, the women who «work» at Zoe can be found circled around the register, exchanging OMG she SAID that to you’s??! while you walk around the store totally ignored.

This place is a joke– it’s obviously meant to be a high-​end place but its service is everything but.
I used to do sales at a comprably high end boutique in NYC. I always always greeted people– every single person that walks in if I can help it. Why? Because it’s a reflection of the shop. Even if it doesn’t seem like the person could afford the items, you always want to put a good representation forward. Perhaps that person will tell another person. Perhaps, when that person gets their next paycheck, they’ll remember the good service. There’s no real excuse to NOT be welcoming to an incomer.
Girls here are pretty cold… no smiles… gee whiz. The weather is getting better girls— chin up. Hey, if you don’t care if I purchase there– why should I?
I get better service at the consignment shop down the road! That’s saying something.
(and ditto– the window displays DO suck)

woahhh princeton stores get THIS NICE? it reminded me of scoop but not as trendy. The prices were pretty insane in here with their herve leger dresses (nice but all the more expensive ones 1.5k ones). The sales are decent since they are 70% off. The women here were super nice in general and helpful. It amazes me they have enough busines to stay open since its a pretty big place and they have lots of not to dressy but not college yuppie girl clothes. hrm…

My friend is a fan of Zoe. After she mentioned that they were having a sale on shoes, I visited the store for the first time today. My friend bought a pair of Proenza Schouler wedges (and put a pink Miu Miu bow bag on layaway, I think), while I bought a pair of black studded patent Miu Miu sandals. It took a lot of self-​control not to buy a Miu Miu belt, Margiela-​esque black avant garde structured toggle coat on sale (Calvin Klein, surprisingly), and Rick Owens puffy jacket. I may go back… if they had further substantial cuts on their sale prices, I would have purchased all of those pieces. I hope they have more Rick Owens in stock soon – I can’t believe a store in Princeton has Rick Owens in stock.
During my first visit, the staff members were extremely friendly – all four of the women went out of their way to be friendly and helpful to me, even though I’d never been there before. My friend then invited me to a VIP event, where the experience was less immediately positive – I didn’t think the dress that one of the customers was trying on looked good at all, but two of the staff girls gushed about how great she looked. I felt instantly suspicious and distrusting, since I’ve had experiences before where staff would try to sell to me even if the item wasn’t a knock-​out «must-​have» in terms of how it flattered my body. The fashion show itself was nice, and we sat near a staff girl who was very friendly and kind throughout lunch.
I’d walked past Zoe before but felt no desire to go in because the window displays aren’t very attractive or edgy to me. However, it turns out that the store merchandise had a pretty good selection for young, edgy fashion enthusiasts who would prefer buying in-​store than online. If you live in Princeton, give it a try! I usually shop pretty intensely in New York City and online, but I think I will visit Zoe again after my first experience there!

Designer boutique in town, Zoe. My friend Brandon is a shopaholic. He convinced me that the prices were reasonable for nice sophisticated brands. I thought I would trust his opinion. We walk in, and none of the sales people even acknowledged us. We walked around the store, and I thought everything was over priced. The sale stuff looked like it was a few seasons old, and around 20% off their retail does not really satisfy me. I get a bigger discount at Bloomingdales for the same inventory. I did not even really see anything I liked. I guess it was worth a try for them. If I lived in Princeton, and that was the only place to shop, I’d probably buy a ton of things from there. Since I have a car, I don’t have to worry about it.

I have shopped here for many years, since the merchandise is really lovely. However, the customer service definitely is NOT. After putting up with the haughty attitudes of the owner and employees for who knows how many years, I have decided that I will not be returning anymore.
The straw that broke the camel’s back was a recent experience I had when I was shopping for jeans. I found that for every single style that I was interested in, they were out of stock of size 27 (my usual size). When I inquired about this, the employee explained that she was also a size 27, and she bought most of them, and no, they would not order that size for me. She proceeded to pressure me into buying a pair in size 26, telling me how tiny and skinny I was. When I got home, I realized that these jeans REALLY were not my size and she had just been trying to cover her own ass. I tried to return them a few days later, but surprise surprise, Zoe does not take returns.
Overall, the merchandise is gorgeous but they do not have a lot of stock, and the employees are obnoxious.

GASP. I cant believe I waited so long to venture in here. I should have known when on the first visiting weekend, my friend Justene was wearing gold Jimmy Choo flats she got on sale here.. .
Yes it is expensive, but get over it, if you were in New York you wouldn’t complain, and much more convenient that jumping on the train everytime you need a fashion fix.

They have APC. Not much, but some. There is nothing more to say.
The other brands are a mixed bag, some great (Philip Lim), some sucking (Juicy «Couture» coming soon!!!). Expensive, but there are sales.
The shopgirls are nice. Just wear your clothes from Zoe when you go to Zoe. If you don’t have clothes from Zoe, well, wear black. They’ll help you.
Oh, and APC.

I don’t know how many coffees I’ve had taken away from me here.
Me and my J.A.P’s (no i’m not talking about the japanese) like to come here to annoy the snotty tall girls with weird accents who work at this place.
What ev.
I don’t care if you’ve got sevens and true religions and marc jacobs!
your people still suck. i’ll buy them online, k thanks.