Marty’s Auto Repair

Hello. Marty’s place does seem like it has potential and i am only writing this from a first time customer. My wife brought in her car because it was stalling when she comes to a stop. We recently moved to the area and i searched around and found Marty’s was the best around. I was saying awesome lets go here. So we receive a quote and was decently price for the amount of work that needed to be done so i cant complain on pricing. On that estimate though it included some work that was not done and we called back and was told that they can do that work just bring it by. Well if the work was not done and the car just started being normal why pay? The car still stalls on stops with the AC running. There is clacking sound coming from the vehicle, and to top it off the cover to my wife’s engine is no longer there as if they took it to keep it.
I wasn’t to fond of the fact that we were diagnosed by a problem with a similar car that was not ours. The words used were «We have had [said vehicle] just in here with this problem.» Please don’t diagnose my car based off the assumption of another car. do your work properly.
I will grant them that Marty himself was not there but come on… You got the A/​C correct but not the issue that we brought the car in for. We are just under 1k in 2 days for a new hopefully family mechanic but why will i pay more for a job not even completed and checked out properly. I have had my wife bring her vehicle back because i really want to have a firm go to mechanic but not if the job brought in to fix is not thoroughly fixed and check.
Can we have our engine cover back. -.-
Disappointed but hopeful.
***Update***
We got our engine cover back… About the extent of good news. Now we are quoted for a possible replacement of the throttle body. Cause you know… We paid to fix the stalling the first time and was told it was good. but now quoted to fix the problem it was first brought in again for… Why would i pay now again for double labor and not even an offer for a discount. Thank you for the advice of «drive it around it may fix itself» after we spend 900 here. No thanks.
No longer hopeful and pissed.

I can’t stress how awesome Marty and his staff are. Took my car in today for an inspection (yeah I know… procrastinator) full well knowing that I would probably need a few things, as well as an oil change and tire rotation. As usual, Marty personally called me and told me what was needed. I knew all of these things would need to be done but was hoping that maaaaybe I could bide some time to save a little more scratch. Alas, in the interest of safety, Marty said that the reckoning had come. The price for all of my repairs and services was so ridiculously fair that I couldn’t balk for even a split second. After a check on my accounts, I have him the green light. He called me back not too long after and told me it was ready. I am so very grateful to no longer feel like I’m driving a death trap on wheels, and although my dad is a mechanic (he lives a little ways away from me) and I certainly could have had him fix my issues then taken it back to Marty and his crew, I would rather save the agg. Also, with people as great as the staff there, I have no problem parting with my sweet, sweet cash to support these guys. And rest assured, they do excellent work. Thank you and rock on Marty’s!

Came in for a brake light and climate control module. They replaced the light quickly and didn’t charge a lot. They had the chance to cheat me on the CCM which can get expensive because of where the box is located on my vehicle, but instead I got helpful advice and friendly conversation. I’m going to try my hand at a simple fix for the CCM and if that doesn’t work, I’ll be back to Marty’s for that. Either way I plan to use Marty’s for all my future repair needs.
They’re not trying to run a neat and tidy operation with courteous customer service agents, an immaculate white-​walled waiting room with wifi, and that type of thing. For that example, the waiting room is tiny with 3 old chairs and cigarette smoke coming from behind the counter. The employees are dirty and loud and the mechanic who took care of me had extensive experience with vehicles and high mechanical intelligence, puzzling out what mysterious ailment the CCM system has. It reminds me of the type of place that used to be more commonplace in the late 70s and 80s. Well, there’s still one left!
Speaking of 70s and 80s, that’s also how old the couple was who was waiting when I got there. That’s a good sign for a repair shop because older folks have usually had plenty of time to notice which places to avoid.

I recently had repair work done at Marty’s. I am completely satisfied with the experience. The single biggest reason was an emphasis on doing the job *right* the first time.
My car’s rear bumper sustained moderate damage when the car was struck while at a full stop. Just before Thanksgiving, I dropped by to ask for a «ballpark» evaluation. The gentleman examined the damage and explained my options (including costs and timeline for completion).
I brought my car back this week, so that the work could be performed. I am very happy with the quality of the results.
I even received a dreaded «we found something else» phone call. The gentleman invited me to the shop to look at it myself — I could see right away that it was legitimate (and why it had been undetectable at first).
In short, I would recommend Marty’s to anyone who needed similar repair work.

Called needing a last minute tow for my daughters car late on a Saturday afternoon. Was able to get a tow quickly and everyone was very helpful.

Good guys, usually fix things right the first time. They are working people and respect other working people by not doing repairs that you don’t need or overcharging on labor.

I have been here twice since my buddy recommended it to me. I have to say both experiences have been flawless. They have been nothing but friendly, professional, and truthful. It has been the first time in many years that I have not felt completely ripped off by an auto mechanic.
I even did my homework and their prices are going rates, even lower then most auto shops in the area.