Mid-State Air Conditioning & Heating

While service calls are answered promptly and technicians are courteous and fairly knowledgeable. repairs are extremely overpriced. I also question the quality of the products sold. Our unit is exactly 4 years old and has already required 4 repairs. This current unit, purchased from Mid-​State, has been highly disappointing compared to our previous unit (installed by our contractor) which lasted 25 years. At the rate this unit is deteriorating, we’ll be lucky if it lasts another 5 years. I will not purchase another H&A unit from Mid-​State, and neither will I contact them for any future repairs, repairs which experience has now taught me are sure to come.

Responsive but very, very expensive. Understand after the fact they over charged me but they know you cant say no when your house is hot. I shouldve known better and shame on me for making a poor decision. Guess that happens when your suffering from over heating. Wouldnt trust this company in the future and recommend others to get other estimates even if you wait a day. It could save you several hundred dollars!!! …Shame shame.

Just moved into a new home and had a tune up done to my a/​c unit. I found out about Mid-​State by receiving a FREE tune up letter in the mail for being a new home owner! I called them up and they scheduled me 2 weeks out. The technician, Clay, came out and was right on time! He put on his shoe covers because of the carpet in my home and introduced himself professionally. He Bayan to ask me questions about the locations of the units and thermostats in order for him to begin. He ended up replacing a bad compressor compactor that had a failed reading. Other than that he did what he needed to do and kept me on the same page as him as he continued the service. I even ended up signing up as a member with them! It’s only 119.40 annually, and includes 2 future precision tune up visits. It also allows a 15% discount on just about anything else you would need. If you plan on getting your a/​c units tuned up twice a year (once in the spring, once in the fall) I would definitely go with these guys! First impressions are huge, so I hope my relationship with them continue to be this great!