Hampton Inn & Suites San Diego-Poway

Really enjoyed our stay! Comfortable rooms, nice lobby, and exceptional staff! Sebastian, the manager makes us feel at home with a warm greeting every time we go through the lobby.
Will definitely return!

Sebastian, the manager, Tyler, and Kat, the front desk folks, took great care of us during our two week stay. They always had a smile, a kind word, and were available to answer questions about the surrounding area.
This hotel is close to many places to eat, shop, and hike. We enjoyed several hikes in the nearby hills.
The hotel housekeepers were fabulous — always willing to provide us with extra towels, shampoos, etc. On the days we didn’t need for our room to be serviced, they always checked on us and left a kind word.
The room we had was fine. Clean, not smelly, clean fridge and microwave, easy-​to-​use tv, and a little lounging chair for me to do my knitting while my husband was at the computer table.
Thanks for a grand trip! We highly recommend you!
Edited to add: Larry, the GM, said it wasn’t necessary to add him, so I will. Ha! Larry runs a pretty tight ship. When I asked some of the staff how they were treated in general, they all had positive comments about their work environment. Larry likes to hide in the back playing with his paperwork, so make sure you ask for him outright.

Great place to stay. I stayed here in the June 2015 on trip to San Diego and Sea World. The place was clean and the staff was very friendly and accommodating. They even had breakfast of waffles, eggs, bacon, cereal, fruit, and yogurt among other things. I was so nice to be able to have a good breakfast and not have to go out someplace especially since I had young children with me.

My fiancé and I had such a wonderful stay on the night of the 21^st this month. We were actually going to stay in San Diego but thought about staying in Poway since it is further from the busy city. The 20 minute drive was so worth it, the drive there was pleasant. We stepped in the hotel and was welcomed right away by front desk personnel and check in was quick and easy. Can’t remember the name of the man who checked us in, he was absolutely wonderful. The room was alright, nothing too special, but you can tell as soon as you step in that it is quite clean. We went down the lobby to look at the pool and jacuzzi, we were told by staff before we stepped outside that there are towels out by the pool, the pool should be warm enough to swim in (it was already 9pm), and to let them know if we needed anything else. Wonderful staff, pool was amazing but only 5′ deep which isnt an issue with me since I’m quite short, jacuzzi was wonderful, and boy oh boy, best part was waking up to a nice hot breakfast. Loved the breakfast, specially the eggs. Went for seconds ;)

One of the best Hampton Inn’s in SoCal!
Although its a bit far from the Hwy entrance the hospitality and super clean rooms make up for the drive. Especially Neil P was fantastic! 5 star service!!!

Excellent Hampton Inn. The staff are all phenomenal; beyond courteous and helpful. The rooms are quite. Plenty of parking (even on a Saturday night with an event in the meeting space). Breakfast was delicious. Will definitely stay here again.

Super check in experience… Quick, to the point and relevant…
I use E Check In on my phone which also allows me to pick a room. Gets it done and done quickly so I can get to work or relax.
Room… 5×5. Clean, well appointed, comfy… nuff said.
A bit out of the way but that isn’t a bad thing… no freeway noise… no bs…
All said… they’ve earned my return when I’m able to get back into town.

Had a great 5 day stay here while we were in town. From the moment we arrived the staff greeted us With warm smiles cookies and a constant how can we help you type of response. Parking was easy and so was check in. The décor of the lobby was inviting and clean. We stayed in a 2 queen bed room. The room updated and very clean. We had a view of the pool which made for a great feeling of being on vacation. Breakfast was great. Waffles eggs yogurts oatmeal bagels etc. coffee is available at all points of the day which is a plus. The hotel was not crowded during the days were there so we did not have any problems with finding tables during the breakfast rush time.
What made our hotel stay so awesome however was Jennie that works at the front desk. We had an issue with another guest playing with our washer dryer settings while we used the guest laundry room. We told her about our experience and she was truly apologetic about the incident. She listened and we really felt like she was honestly sad and didn’t want it to ruin our stay. Her open and caring demeanor is what we felt like true customer service should be. She is attentive and is able to multitask with many guests in front of her. She does this with ease not making any guest feel like they are waiting to be attended to. She is very knowledgeable of her job and duties. You can tell that the rest of the staff adores her as well. As they walk past her they smile to say hi and bye. She wants every guest to feel like they are important. She did that for us .
The reason why we gave the hotel 5 stars was because of Jennie and the rest of the staff. I would give the hotel amenities itself a 4 only because the washer and dryer takes forever and treadmill was down at the gym. Other than that Jennie made our stay a 5! Tanks Jennie and the rest do the staff.

A nice little getaway from the big city chaos. Very quiet and tranquil place, good to rest. Hotel room was clean and had a microwave and mini fridge included. Receptionist was super nice and friendly. Free breakfast was simple and good. Enjoyed sitting by the pool to read and went for a swim. Parking is free and there are plenty of them too.

Such an awesome hotel! One of the best hotels I’ve stayed at! Will definently retuen here qhen I come back to town!

Nice hotel for the price. Would actually give a 3.5 star rating if I could. Our room was clean and a decent size. Complimentary breakfast/​beverages and snacks are very nice. Only thing we didn’t like was that the walls are a little thin. We heard the people next door come in at 2:30 am and could hear them laugh and carry on till 4:00 am. Not good for us or our toddler. But all in all, decent hotel.

Really enjoyed my stay here. Normally, I can’t afford a Hampton Inn, but I wasn’t paying for this one. Beds were comfy, however the mattress kept sliding off the box spring. Probably should fix that. The breakfast was choice including two types of coffee, bagels, mini omelettes, fruit and juice. The toaster was broken, but that wasn’t an issue for me. Gym was clean with new equipment, and the location was close to Poway, but far enough away to make me think I was on vacation.

Let me start off by saying my fiancée and I stay here all the time and have never had an issue…
This time our room was HORRIBLE!!!
The AC didn’t work, and the room was about 80 all night
The guy next door snored louder than ever
I kept hitting my elbow on the low-​door hook (because the room was a handicapped room the hook was low)
The bathroom light kept making a clicking noise…
So when my fiancée work up, he went down stairs to. see what could be done and was helped by a man named John P. John, is in himself a 5 star employee.
He had us a new room, and upgraded us to a suite in less than 5 minutes. A beautiful room. (Usually we stay in a regular king bed room with no issues that’s also nice) What a great employee and what great customer service! Delicious complimentary breakfast, with alot to choose from and overall a comfortable place to stay! We will be returning! Thanks John!!!

Booked our stay here over the weekend as we were in town for my cousin’s wedding. am so glad I did! Loved and enjoyed our stay!
Loved:
1. Location — bit of a drive from the fwy but in a nice neighboring business area, across the way from a plaza with different eats (Carl’s Jr, greek, chinese, mexican food…)
2. Friendly and helpful staff throughout our stay
3. King bed suite — room was large, cozy and comfortable; there was a pull out sofa bed, large coffee table, coffeemaker, microwave, fridge, large desk with complimentary wi-​fi, large mirror and sink area, neutrogena bath products, hairdryer, iron/​ironing board, tv (which we we able to rotate to areas where we are sitting), 2 large window areas with a view of the freeway (however it wasn’t noisy!)
4. Complimentary breakfast (6am to 10am daily) downstairs by the lobby
5. Complimentary coffee/​tea station and large bowl of oranges and apples downstairs by the lobby
6. Free parking in the front and back :)
7. Nice pool area with lounge chairs
8. Kindly allowed us to check-​in about an hour early (normally is at 3pm) and allowed us a late check-​out until 1pm (normally is at 12pm)!!
Overall, we had a great experience and comfortable stay. Hotel was clean, modern and staff was friendly. Would definitely come back… our home away from home!

Fantastic place to stay. We stayed when there was snow and we couldn’t get home to julian. The breakfasts are nice and the rooms are spotless and comfortable. I highly recommend this hotel if you don’t need to be in the thick of the San Diego tourist areas. We’ve continued to stay here anytime we stay in the city.

My daughter and I stayed here over the weekend for a volleyball tournament. The room was very nice, bed was cozy and the staff here was extremely nice and accommodating! Would definitely come back again.

It was a awful experience, I thought the staff was snobby, very overpriced, the mini fridge didn’t even work, then when I asked for a late checkout they only gave me 30min, & then had the nerve to knock on the door at 12:25! I will NEVER return there!

A little out of the way from Downtown San Diego, but is away from the chaos. The rooms are modern and clean. Breakfast was provided with many options and the free coffee all day was nice.
John P. Helped us and was very helpful.

All the employees are awesome except the manager Larry. He is rude and kicked us out for something we did not do after staying here for half a year. No wonder he has never been married. The breakfast is not good at all, they microwave frozen eggs and the only good part of it is the oatmeal. Would not stay here again unless the manager has changed.

Me my wife and daughter arrived a couple hours before check in and the room was not ready. The gentlemen at the front desk made some adjustments and got us into a different, better room so we could check in early. I thought that was really cool of him.
The room was perfect. Beds were comfortable for me and my family.
There was a bunch of kids there for a baseball tournament but they were just kids and were no harm.
I highly recommend!!!