Inspiritu Salon

I went there for bridal make up and hair. The lady who did it was very nice, although the service was the poorest I’ve ever received. The hair ended up «ok» but the make up was totally unprofessional. When I do make up on myself is way better than what she did on me. Before you say that your salon do make up and hair for weddings, please, certify that you actually CAN offer the service.

So when I called to make my appointment the receptionist told me that The hairdresser had YEARs on HR belt… I came in to chop off my long hair to a bob… took her 2 hours to cut my hair, she barley styled it. To my knowledge I found out that she was very inexperienced when all was done and I had to pay I told the receptionist I was no very happy, her response was don’t worry you can always curl it… it’s a bob…
So I called the next day to speak to the owner the receptionist felt like she could handle the situation she said they they could fix it but it would take a week to get in to fix it… SERIOUSLY??? I told her no I want my refund and to speak the the owner… the manager ended up calling me and refunding me, she said she wish I would of came back in to fix it… Never let these people touch your hair! Unless you like the look «toddler cut your hair»
My recommendation is for them to do educational classes for there hairdressers ASAP

Unless you have a stylist here you trust and know does good hair then I would suggest not coming here. I got a dye and cut done here and was not happy with the result at all. My hair did not match what I asked for and even showed a picture for. They knew they had messed up my hair too because i kept getting looks from all the stylists in the salon. Then when I went back to get it fixed they made me pay for it. I also felt super uncomfortable when I was at the salon getting my hair fixed like I was in a hostile environment and it was my fault. I also still had plenty of split ends to deal with after the cut. Not the most professional place and I will not be coming back here.

Love this place! I have been coming here for years. Chandra knows her haircuts. I look forward to my time there.

Worst hair colour ever! I had been in to the salon two other times, both times with Chandra. She did highlights on my hair as we had discussed I wanted my hair to be lighter. This time when I came in I told her I didn’t want my hair darker but I wanted it to be a reddish brown… But not darker and not with any burgendy/​maroon shades. She told me she didn’t have time to do highlights. I showed her two pictures and she told me she could do the reddish brown and it would NOT be darker. When she was done my hair was two shades darker and a maroon/​burgendy colour!
The salon owner called me after I left a message and continued to defend what her stylist had done! She only offered a solution after I told her she could keep the money but that I was going to write a review on Unilocal.Only at that time did she write back saying she was going to have a solution to fix my hair. And yet! She kept saying she had heard my conversation with Chandra and that I chose darker hair! And that it could not of had maroon colour ! So basically she called me a liar. After several messages back and forth she continued to stick to I ASKED for darker hair! Everyone who saw my hair said it was a lot darker and it had burgendy/​maroon colour. I would like to add! She had my first review I did removed! I am writing this because she should not have removed my review! Is this really an Aveda Salon? Do not get your hair coloured there! If they mess up, they will say it is your fault. Is this how business works? I don’t think so. I have never had this experience at any other salon.
If that salon owner actually heard my conversation with Chandra, she would have heard me say, I don’t want my hair darker or any shade of burgendy!

I thought this salon was clean, well run and friendly. The woman (Sheri) who completed my massage had a good touch and explained everything she was doing in a relaxed atmosphere without being chatty.
I found out about this salon through purchasing a Groupon — I didn’t have any of the scheduling problems others seemed to have. I’d visit there again.

I bought a groupon at this salon. I made an appointment in January fora wax and a pedi. Canceled because someone got sick. Tried again in May for a facial and a pedi. The facial was fine, but the nail tech was sick. Tried for the pedi the following week. Nail tech quit. Groupons expired. Salon nicely agreed to honor the credit. Called for a pedi. Nail tech doesn’t work on Saturdays. I don’t live close so I must have Saturday. All if this I can understand. I don’t understand the very unhelpful receptionist who basically blew me off when I explained all of this. Please train your staff a bit better.

This salon was so nice to come to. I like the open concept, the staff was very friendly, and very professional. I came for my 2.5 yr old daughter’s first real haircut and it came out perfect. I went back later for an eyebrow wax. Also done very well and quickly with minimal pain. Really couldn’t ask for anything more.

I have been to several Aveda salons and like their products and the atmosphere, so I was thrilled to find one in Poulsbo after moving to the area. I have been going to this Salon for about a year and have had nothing but great experiences, UNTIL recently.
I had been seeing one stylist for a long time but was unable to book appointments with her because she and I had conflicting schedules. So I saw another experienced stylist. My first cut and color from her was fabulous and great. The last appointment I had with her (and my last time at the salon), was another story. I had told her I wanted to try something new. She had suggested an ombré hair cut and color, I had never heard of it so she showed me a picture. The picture of what she showed me looked great, but I told her I wanted it to be subtle and she agreed. Once she was done with coloring my hair and she dried it, I couldn’t tell how the color really looked because she had curled the back and it seemed fabulous. Well, when I got home the curls fell out and that’s when I noticed the damage. There was no transition in between colors at all it was brown and bleached ends! NOT subtle! Subsequently, I had to go out of town the next day for a job interview looking like a mess. Thankfully I was able to get into ANOTHER Aveda salon in another town before my job interview. They had to to do a color correction to try and fix the horrible color.
When I got back to Washington to try and see if the salon would reimburse me or help fix the color, I was blown off for 3 days! Everyday I called to follow up and was told the manager would call me. I never received a phone call and when I spoke to the receptionist she said the manager wanted to speak with the owners before making any sort of decision. After the 3^rd day of being blown off, I received a message saying that because my hair was fixed at another salon the best they could do was give me $ 20 off or a credit! I understand that I «should have» waited for them to fix my hair but what was I supposed to do? Go into a job interview looking like a joke? The worst part about this whole experience is that I NEVER got a phone call from the manager but from the receptionist. I am so disappointed in this salon’s customer service. I am furious that I wasted my time going to a salon that does not care about their customer’s experience and they don’t stand by their word. This is not the kind of service I have experienced at other Aveda salons.

Really unhappy with my haircut, scalp massage that went to my neck shoulders and arms (uncomfortable!), too aggressive in trying to get me to become a repeat customer, not a sufficient stock of Aveda Products to purchase. I have been going to various Aveda salons for 15 years. This was not what I have come to expect from Aveda. I know that I am finicky about my hair which is why I only trust Aveda to do it right. I do not believe my stylist, Patricia, had any Aveda training. My hair has been unruly and frustrating I had to drive to silverdale to purchase volumizing tonic (they had none in stock). When I was paying my bill before I left, Patricia asked if I would be coming back. Then asked if I wanted to schedule my next hair cut! Who sets up their haircut immediately after getting a cut?! Then, a week later, I received a text asking me to set up an appointment! Needless to say, I am taking myself back to Silverdale or Seattle from now on. It is such a shame too because I was really excited to have an Aveda salon in arms reach. :-(.
As a side note… Courtney, from Virginia… I don’t know how you could have waited months to travel across the country and get your hair cut in Poulsbo. I last had my hair cut in May and I remember being a bit sad that Inspiritu hadn’t yet opened. I am wondering how you could have become such an avid REPEAT customer between May and August! Waiting MONTHS… How many months… Exactly?

I went in last night using a Groupon (haircut, partial foil and conditioning). Patricia did my hair and was excellent. The salon is very nice with a mixture of modern and apothecary design. Location is great with plenty of parking. Best part was a complementary hand massage Patricia gave me while my hair was being conditioned. They have the most comfortable chairs by the hair washing sinks and I felt super relaxed. I would definitely recommend.

Best in Poulsbo! Convenient location and top notch ownership. Forget about feeling you need to go all the way to Seattle for your hair care needs.