Dick’s Sporting Goods

I’d been searching for a large sports bag after my luggage got damaged in transit (thanks, BA!), but had been having trouble getting something of the right size without having to order it online. Dick’s website said they had one, but in the first store we tried they didn’t have it in store.
This branch was a spur-​of-​the-​moment visit as we were actually here to visit Trader Joes, but within a couple of minutes a very attentive sales person had established my requirements and led me to the correct aisle, where they actually had a bag in stock that ticked all the relevant boxes — hurrah! In and out in less than 5 minutes.

OMG! If there is one ounce of collective brains there, I’d be shocked. Its been YEARS since I’ve been put into a Phone-​hold comedy cycle. I was literally bouncing from department to department when the hold-​time on my call hit the limits. I was calling to find out info about a Kayak… just a simple «is it available» question. Instead I was bounced to someone who started telling me about a Columbia Jacket, and the «who are you holding for» lady.
Finally got to the right department. I asked my question. «ummmmmm…lemme put you on hold for a minute.» Then I got the «Thank you for calling Dick’s Shorting Goods, how may I help you» lady.
Seriously! That sort of dip-​wad behavior is from the 1970s.

Been here a few times. The store is loaded with clothing, lots of name brands but not a lot of 2XL or. 3XL sizes. This makes it difficult for shopping for large upper body people.
I have purchased and returned a few sports injury items. The sizes say one size fits most. Well, for knee compression, the largest size is XL, knee up to 19-​inches. Problem with that is the quadriceps could be larger, like for me. So the compression doesn’t fit and they don’t carry any larger sizes. I was told to try online. Huh? Can’t you order a 2XL for me? Nope.
Second floor also has a lot more clothing and also a lot of fitness equipment.
Prices are reasonable. I recommend you get the Dicks card. If you want to return something and forget your receipt, they can look you up easily.
Dicks is a huge step up from EMS which is nearly around the corner and comparably similar to Sports Authority. Although I think SA is cheaper and more selections to choose from. Depends on what you are looking for.
Friendly staff and helpful when you need them.

Finally went to a dicks store that I didnt have to wait around for a cashier. There was actually a cashier at the checkout waiting for people, not standing around doing nothing like the other dicks stores I have been too. 4 stars just for that.

Dick’s might have a good selection and reasonable prices, but their employees are less than helpful. We’ve only come across 2 nice people there — both cashiers. When asking for help one male staffer wasn’t nice and really scared my kids. On another trip I had to take my 4 year old to the restroom — which is located in the gun section! While I was helping my son the staff grilled my girls on why they were there, but they were waiting outside the restroom door for me! Since it’s the largest selection for athletic supplies I feel I have no choice but to shop there. I wish there was another large sporting goods store in the area so that I could pick up everything I need in one location.

Dick’s is a better bet than EMS down the street. It’s a large store with tons of brands. Things are easy to find and even though I didn’t find what I was looking for at Dick’s, I felt like it was worth the effort to go.