Ben’s Auto Body

I have terrible anxiety about cars. I hate dealing with insurance companies, I hate dealing with people trying to pull a fast one on me and I absolutely HATE trying to figure out the quality of the people I am dealing with. I moved to the New England area in December so I didn’t really know anything about what shops to use after I ran over something in the road, but literally everyone I met recommended me to Bens and with good cause. I was fighting with the insurance company for two weeks with very little progress… but then I dropped my car off at Bens and they are now taking care of EVERYTHING! I wish I had known about them sooner and saved myself the time and stress of dealing with adjusters and customer service reps who don’t really want to do anything but make filing a claim nearly impossible.
Not only that, but they don’t use after market parts which is HUGE! They even have a cute little display that shows the difference in quality between the parts that they use and the parts that are «qualified» to be used. Its terrifying!
All and all, this experience could not have been better for me. They are very great with me, always calling me and updating me throughout the process and being very realistic with me. I recommend this shop to EVERYONE!

When I was rear ended by the other party, his insurance company did well by me, explaining I could go to a Liberty Mutual Care Shop, and they would do and estimate and LM would pay for repairs and my rental. Their shop did a fast, efficient, fair estimate which I was willing to have my car repaired there, but… knowing Ben’s had been a reputable auto body for years, I decided to see what is the difference. They did a superior job after explaining their work and process. I got my car back timely, perfectly clean, and no one would ever know it had been hit. They were prompt, courteous, and there is nothing I can think of that would have made my experience better, both for me and the coordination with the insurance company. Even right down the street is Enterprise, where they helped my get the rental car back. I was a bit late in the day to pick up my car, and they held the shop open. Let’s hope I don’t need body work anytime soon, but now I wouldn’t go anywhere else. In my opinion… superior work and service. Thanks to all at Ben’s Auto Body!

This is written by a past satisfied customer of Ben’s and I needed to have a rust spot fixed on my Cady because of poor collision work done by another company. But ben’s is too busy to do this type of work :-(

Brought my Ford Edge here after it was hit twice, on two different instances. I brought it in for two price quotes which were done within 15 minutes and then scheduled to bring it in for repair a few weeks later. Beth took care of everything! We showed up to drop the Edge off and the car rental was ready and all we had to do was take care of some paperwork and we were on our way. Picked the edge up yesterday and once again, Beth had taken care of all of the paperwork with the insurance companies and we were on our way. The car looks great, excellent workmanship.
I was dreading this whole experience and have to say Ben’s made it a very simple process for me. THANK YOU!