Wells Fargo Bank

How about you skip the friendly greeter and put then to work taking care of customers! Nobody cares if you have someone standing in the lobby saying «welcome to Wells Fargo» its fake, its a waste of man power and for the employee its got to be the worst possible use of their time.
The whole time I’m waiting in line I always think how much quicker it would go if that greeter was put to work!

This Wells Fargo is average. It’s proximity to Mall 205 and scores of outside machines make it stand out. As usual, this all rests on that it is a Wells Fargo.
I went here to conduct my transaction after a trip. The line was short, but the wait was moderate. The teller was friendly.
More locations means more convenience.

This place has the absolute worst service I have ever experienced in banking, and Wells Fargo has been completely awful in general. Their fees are ridiculous and they have rude employees.
For this branch specifically, I have tried twice to get something notarized and both times, it was a complete nightmare. The last time the notary was incredibly rude and told me I would have to make an appointment even though she was just wandering around. Both times I ended up leaving and going to my credit union where the service was fast and friendly. I’m closing my account here and will never use Wells Fargo again.

It’s hard to find a bank that treats you like a customer and not a criminal. This bank is definitely the best one I’ve ever been to, minus a few weird experiences. I guess it all depends on what teller or banker you talk to. I’ve never had a problem with any of the people here except for this one guy. I wanted to get some quarters in exchange for a couple of dollars and he asked me for my debit card. I find it really odd that I need to slide my bank card in order to get some change. I know it’s probably for security reasons but I only wanted $ 3 in quarters. It made me feel a little uncomfortable. But whatever makes the company happy, right?

If you need to go to a Wells Fargo ATM, DO NOT GO TO THIS ONE. I’ve gone to this one a few times because of proximity, and you would think I’ve learned my lesson, but I’m an idiot.
Their ATM has been «out of order» a couple of times I’ve been there, which is interesting since that’s not as common at other Wells Fargo ATMS in the area… But this morning, I learned why it’s always «broken»… It’s because that ATM eats debit cards. And you want to know why? Just because it’s build poorly.
I could see my card this morning, but in the second it took me to find a paper work (I just snagged one off of papers in my work bag in my passenger seat), the ATM choked down my card and wouldn’t let it back out. If you look at where it spits your card out, it has a low corner… So the card gets caught on that corner when it’s being spit out. And it doesn’t push it back in and re-​try pushing it out. It just keeps shoving it into that corner until it gives up.
So let’s say you’re going to the ATM to deposit a check and get cash because your day has a lot of «cash only» spots to hit and you don’t have any. Well, you’ll lose your card AND you won’t get your cash, so then you’re just SOL. Don’t bother going to this ATM. There’s one on 82^nd & Foster, 82^nd & Stark (in the McDonald’s parking lot), or 122^nd & Division. I’d rather drive a few blocks out of my way than to be screwed over by this place (or to have to turn around and go to another one anyways since it’s constantly out of order).

I closed my Wells Fargo account today. The bank finally loaded that last straw on the proverbial camel’s back. See, I had this account that was free, but some time earlier this year they changed some policy and my account became un-​free. And when they took out some sort of fee, it overdrew my account. Since this was a secondary account in which I was keeping a minimal amount, I didn’t notice until I got some sort of overdraft notice.
I went in and talked to the very nice people at this branch (seriously, so nice) and I guess Wells Fargo has decided that I can’t have a free account unless I either have direct deposit in to the account, a $ 2,500 balance, or use my debit card 10x a month (which of course costs the merchants a ton of $$). The rich get free accounts, the rest of us have to pay for the luxury of having Wells Fargo keep our coin.
Well, fuck you WF — I’m all credit union again. You can take your stage-​coach-​highway robbery elsewhere. I’ll support my local community bank instead.
Why still 2-​stars? Well, that’s for the super nice people at this branch. The bank itself gets none of that.

I have been with Wells Fargo since 1999 for general checking and savings. I used to like them, but over the past few years the customer service has really gone down hill. Specifically at this location they never answer the phone, have long wait times to talk with a banker and just SELL SELL SELL. Why can’t they just deal with the account mistakes THEY are making on my account, repeatedly, instead of trying to sell me stuff? I’m finally fed-​up and moving to OnPoint. Bummer, because Wells Fargo is convenient, but everything else is horrible.

Most of the employees are good but there is a personal banker there thats kinda rude. I wont go there if I need a personal banker.

Great staff vary welcoming and helpful enjoy walking in to this bank. Teresa is a great employee.