Tiffany & Co

One of my rings had bent, so I went in half hour before closing on a Sunday afternoon. NOT ONLY did they get my ring fixed in record time, but took the time to clean and polish it as well as my other two Tiffany rings I was wearing. I have never received better customer service, from the moment I walked into to door I felt welcomed and cared for. Tiffany’s always has beautiful, quality pieces and I can’t imagine myself buying jewelry from any other jeweler.

Excellent service by phone with Brandy, was treated very well even though my sale was under $ 200.00. She was so nice and so helpful with my inquiries and questions and when we were finished talking, the Tiffany piece I wanted so much to give as a gift is going to happen! She made sure that a phone customer also
gets the full Tiffany & Co experience!

My husband and I appreciate the wonderful customer service! I love my 18k gold mini Return to Tiffany – definitely my kind of jewelry!

Portland Tiffany & Co never ceases to amaze me. Amanda did a stellar job working with my husband and I to select the perfect Tiffany diamonds for our engagement and wedding bands. We met with her on multiple occasions through this process. She is extremely friendly, pleasant and professional. She even sent us a handwritten card in the mail on the Christmas of our first year of marriage, which was incredibly thoughtful and a very nice touch. Love her!
We love all of the beautiful jewelry designs and fine home goods. We have shopped at Tiffany & Co in other locations including Chicago Magnificent Mile, Seattle, Bellevue, Las Vegas and Maui. Hands down, none of them compare to the personable customer service, warmth, classiness, and professional staff at our Portland Tiffany store.
The location of the store itself is easy to locate in downtown Portland near Pioneer Place. There is paid street parking along the block as well as a Smart Park lot.
Overall, we are extremely happy with our Tiffany diamonds from Portland Tiffany & Co. We can’t wait until we are back in town to stop in for jewelry cleaning and shop through the beautiful selection at this polished location.

Willard is pretty amazing! He helped my future brother in law and I look for a ring for my sister. We learned about diamond grades and the price difference. There was so much to choose from. I will defiantly come back again and refer all of my friends.

Great place to shop for fine jewelry. Good knowledgeable staff, polite and curious. Great selection, and good service after the sale, even if just needing a cleaning. See Willard, he’s awesome and fun to work with when looking for an item.

Excellent service in store, was treated very well even though my sale was very small. I would definitely be back for further purchases. Plus I got a thank you card from the company#

We were treated like royalty here, and were only buying a small heart shaped ring which was probably the cheapest thing in the store! I cannot say how impressed I was with the customer service my husband and I received. We had a gentleman named Michael helping us. I went in hoping to buy a heart shaped ring, to complete the necklace and earring set of the same designer. Not only was Michael helpful and pleasant, but he asked if we’d like a cappuccino or drink. The coffee was delicious! They didn’t have the ring I was looking for in stock, so he had to order it. He had it shipped to the store, but also offered it to be directly shipped to me if I wanted. The shipping took less time than expected, and was free of course. Overall I was very impressed with this store, and would highly recommend it to anyone, having been in other stores of the company in southern California, these people are so much kinder and treat you like a princess.

Ariel was very pleasant to work with while choosing a ring that both matched my style and price range. Amanda was very pushy and over the top. If you want a more down to earth experience request Ariel!

Let’s be honest, I’m a Tiffany’s girl. I wear mostly silver jewelry due to having skin that is sensitive to gold. I’m willing to spend the money to invest in pieces that will last for years, in both quality and style. When I get my items cleaned the staff is always welcoming and pleasant. I own at least 10 various silver pieces as well as some china, and will continue to add to my collection in the coming years.

My husband bought me platinum diamond earrings for my birthday. I have been wanting to get a third hole in my ears for awhile now and this pair will complete my matching ears! Unfortunately, he bought me ones in a size I already had so I needed to get a different size. Erin helped me do the exchange and cleaned all my earrings, ring and necklace. She was so sweet, genuine and I had a really great time talking with her about life in generally. When I return, Erin is my girl! Such a great experience. Thanks Erin!

The hardest part was remembering not to sign the bill «Paul Varjak.» As far as shopping goes, and shopping is a terrible thing, Tiffany’s is borderline-​pleasant. The security guard will bring you water. The legions of sales people will guide you by the hand, but without too much of a hard sell or pressure. There is a bit of salesmanship, but it is discreet, in that Tiffany’s way. The staff are patient and obviously have quite a bit of experience dealing with uncultured folk like me. The only thing is that you might not want to walk out the door with that distinctive blue box, as the area isn’t the best of the best, but don’t all Portlanders walk around with reusable grocery bags anyways?

We had Yingying there who speaks both very good english and Chinese. She is very professional and knowledgable about diamond rings and expert in helping international customers. my husband and I were traveling from China. It is very thoughtful for Tiffany to have sales professional who speaks multi– language there. It makes the transaction easier and more clear for us.

I have been treated with the utmost courtesy and professionalism by Amanda on each occasion I have been into this store. Excellent follow up, and a genuine desire to make sure I was a happy customer. More importantly my wife has been delighted with her wedding ring and band, and various jewelry gifts. Service and quality is worth a premium, and we shall be back for future purchases.

I’ve been in Tiffany’s many times but this was my first time going in and actually ordering something from them.
One of the family pets just passed away the other day so the idea of creating a pendant with our dogs initials and birthdate on a Tiffany’s heart hung from a simple necklace was a perfect idea.
We walked in and were given so many choices !! We kept it simple — nothing too extravagant and walked out an hour later feeling a little less sad about putting our dog down earlier that day.
I can’t wait to see the pedant that I created for myself and my sister. I’m sure the quality and details on the Tiffany’s heart pendants will be amazing !!! I even designed the necklace so when it is time for our other two dogs to join our first dog in doggy heaven, we can simply add on two more Tiffany’s heart pendants to the chain and have all thee pendants, one big and two smaller all clumped together. :)

Excellent service. Thank you Beverley and the Asian Stephanie (there are 2 working at this particular location).
This shopping trip is unlike any other. It holds a great significance and importance in my life as my partner and I have decided to purchase a wedding band (for me). We have gone through great lengths anything from Birks, Spence, Channel, even smaller mom and pop shops in Asia and San Francisco to find the perfect ring. After more than half a year of browsing, we’ve decided on Tiffany’s «Metro».
Because both my partner and I are from Canada, we called Tiffany’s prior to arriving at the store. I called and spoke to Beverley. My partner called and spoke to Stephanie. This was mis-​communication on our part so my partner called back Stephanie to cancel the order.
We arrived and asked for Beverley. She was very professional and helpful. Instead of just picking up the Metro I also tried on some other rings to «make sure» this big purchase is «the one». After all the prospects are eliminated, my partner proceeded to paying. He asked for Stephanie and thanked her for her excellent customer service over the phone.
The two ladies were helpful and made this shopping trip a pleasant and memorable one. Thank you ladies.

With Tiffany’s, you can view all their inventory online. Their price is not negotiable, so the only function a salesperson is there for is to let you try on things, explain any questions you may have on service/​returns/​purchase, and oh yeah… butter you up, so they can ring you up.
Portland Tiffany’s do all this, with a smile. The salespeople looked polished, were available and competent. I came in from the rain, looking crazy btw. I asked for the bow necklace, and the pretty blonde lady took the time, explained details of the necklace, and how the service worked (I needed the chain extended). Anyways, I was asking my brother silly questions like. «do you think this yellow gold is yellow enough?» And she explained, «Well, with yellow gold, the longer you wear it, the more yellow it will be.» I don’t know if that’s true, but it made me FEEL better.
Here’s the thing, I don’t remember exactly what she said, people don’t really. People DO remember how you make them FEEL. And she puts my dissonance at peace. She’s got skills.

Tiffany’s never disappoints in terms of service or style.
Those baby blue boxes tied oh-​so gently with a white stain bow are sure to put a a big smile on any lucky person’s face!
With no sales tax in Portland (yes, I know I’ve mentioned this a lot), it only makes sense to make your purchase at this location.

Being from New York I assumed this wasn’t going to be as great of a shopping experience and I was right… it was even better.
Eric R. helped me and my boyfriend pick out a ring for our anniversary and treated us like we were the only people in the store, despite there being other customers. Even after we were done with the sale, when most service people would just run away to the next one, Eric spent about twenty minutes with us, giving us ideas and recommendations for things to do on our vacation.
While it’s not a tremendous store, they have pretty much everything you would look for online, and their cleaning service only took an hour, as compared to a few days in NYC.

Here’s the way to blow a sale. When you have a customer shopping on an important birthday, a salesperson shouldn’t have a loud conversation with someone nearby saying, «My father’s 43, he is soooo old!» So, I won’t be buying from you, missy!
My first visit to Tiffany was a bit of a disappointment. I’ve visited a couple Tiffany stores in other cities, but this was the day I was finally going to buy. It didn’t turn out that way.
I returned a month later and everything went beautifully. First of all, since I knew my purchase was going to be on the meager side, I walked straight to the ‘back room’ where prices are in the hundreds, not thousands. The store was filled with staff ready to helpful, and this time I found someone who got the whole ‘know your audience’ part of sales.
She was completely helpful, gave me a bunch of different options and once I made my decision, the entire transaction was very elegant. I ended up walking away with two beautifully wrapped blue boxes and her business card. After the holidays a handwritten thank you note arrived as well. Now when the next special occasion rolls around, I’ll send Mr. K her way.