Residence Inn Portland Airport at Cascade Station

Perfect place to stay!
Seems like a brand new hotel. Clean, modern, and well-​run. It also sits almost directly on the MAX which goes right downtown. We used the free airport shuttle (even at 4:00 AM) and it is a quick ride to the airport. The MAX station makes getting downtown SO easy… no need to have a car! We left too early for breakfast, but I wouldn’t hesitate to stay here again!

Stayed here for 3 nights when visiting Portland, great location near airport and next to a target, Subway and a block away from lots of restaurants! They offer full buffet breakfast each morning and it’s super yummy. Eggs, waffles, fruit, bagels and more. Love the full kitchen in the rooms and the swivel tv stand so you can watch tv in the living room or in bed! Was cozy and the beds were so comfy. Would stay here again!
Plus they have a gym and indoor heated pool and hot tub. Good for cold nights

Stayed in room 317. One bedroom unit. Modern décor. Room clean. Close to elevator. Elevators were freezing cold. Shuttle service picked up at airport promptly. Shuttle also took us to restaurants at the cascade station. Lobby also had modern décor, some separate seating areas with tvs. Breakfast was ok. Hot options included eggs sausage and waffle maker. Maxx station right in front of hotel. Minimal noise from airport. Staff were EXTREMELY friendly and helpful.

This place is AWESOME.
Clean, modern, well colored and accented rooms and main area. The bed was to die for comfortable. The kitchenette was excellent. Always hot water, even the in room coffee and tea were good!
The public access areas were pretty nice too. Decent laundry room, nice pool and hot tub. They have a nice seating area outside with a bonfire going every night. The gym was good too! I’m a gym snob too– you don’t need fancy stuff, but having the basics are gold! Great free weoght selection, decent cardio gear, tv. And water stand in room.
Breakfast was decent for a hotel. Nothing superb, but worse can be had most other places.
I’ll stay here agin for work. I’d recommend it in a heart beat as well. My only reason for not 5 stars? It was pretty clear my first few nights there that the brunette at the counter hated anyone she spoke to on the phone. Complete lack of customer arrive, friendly tone, and eye rolling to sum up the experience.
Why still 4 stars? Cuz everyone else rocked the socks off of customer service! The cleaning ladies and gentlemen were always super friendly and helpful too! Just the one lady up front…

Nice. really nice hotel. Next to a Subway and a Target. Comp breakfast too.
For downtown, you just can’t beat the elegance of the Benson. But for a modern hotel, this is a great option.

It is exactly what I expect from a Residence Inn: a comfortable suite with a kitchen, living room, bedroom, and bathroom. The layout and appearance of the room is exactly like the ones I stayed at the Residence Inn in Buffalo, New York. The location of the hotel is great. It is right by the airport. Although I did not use mass transit during my stay, the MAX is right outside the hotel at the end of the parking lot. It runs directly to the airport and downtown. The hotel is also right next to a shopping plaza which includes a Target where you can buy supplies for your trip and fast food options such as Subway or Chipotle. The hotel also serves a complimentary breakfast. I perused the food and was not inspired to eat any of it. I only grabbed a yogurt parfait and apple juice.

They have completely remodeled this place and now have little separate rooms for dining or watching tv and or for your family or just to be out of the main stream of people. Nice modern decorating and all first class. The rooms were also re done and are super clean and fresh and tastefully decorated. The two people on the front desk are Eedi and Nikia they are super friendly and accommodating and Marriott has to be very proud to have them as the face of the place. They went above and beyond doing their job. They sure made an impression on us as well as we over heard them speaking with other guests while we were eating breakfast.
I could live in this Residence Inn and wish I could give them a 1,000 star rating.

We usually stay at another location when visiting Portland. Based on the reviews and price I booked a room here for an upcoming trip. Check in was easy, quick. The hotel was going through renovations during our stay, but I hardly noticed. The room we stayed in was very clean, updated and quiet.
Free breakfast is always a plus! We will definitely stay here again.

We stayed on Thanksgiving night and the hotel was very busy.
Check in was quick and easy and we were given a quite room.
The room was impeccably clean and nicely decorated.
Unfortunately the hot tub was so dirty — it grossed me out. Perhaps due to the amount of guests.
Location is convenient for hoping on the freeways to Vancouver, the Columbia Gorge, downtown etc.
I would stay again.

I love this hotel, it’s décor, amenities, and location.
I stayed here for one night, had an early morning flight and they are close to the airport.
Check in — quick and easy. Friendly staff and a quick process.
Lobby — very nice lobby, great place to work and mingle, only one thing I did not like, they have these little cubby work areas, they just didn’t seem very comfortable. They need to rethink that space.
Room — one of the best RI’s I’ve been in, very comfortable, great décor, comfortable beds. Only one complaint of the room, the towels, small, thin and rough. They need to get new towels. Only other thing was the sink disposal, was out of order, but everything else worked great.
Pool and whirlpool — these are salt pools not chlorine. The area was well maintained, plenty of pool towels (typical thin, small and rough pool towels).
The area — close to shopping and lots of food choices. Close to the highway so easy access to the rest of Portland.
This is a repeater.
I did not use any other amenities,
.

Great location near the airport and near a train line. We were only there for less than 10 hours but I noticed a shopping plaza nearby with Wendy’s, Chipotle, and Target all walking distance from here. Room was a bit older and dirtier than what we typically like, but it was serviceable. Staff was outstanding. Parking seemed like it was really tight. Certainly not the worst place to stay at but definitely okay.

This is a good Marriott property, located just east of the Portland airport and west of Ikea and along the Max light rail line.
The rooms are spacious, with a comfortable bed and a pull-​out couch that provides a second bed. The rooms include a small kitchen with full-​sized refrigerator and ice maker, two-​burner electric stove, microwave and dishwasher. Dishes and cooking pans, along with utensils, are included. There is also a small dining table and a package of microwave popcorn.
The back of the hotel faces Airport Way and there is constant traffic coming and going to the airport. I didn’t hear any traffic from cars or planes going past.
Bath towels were thinner and rougher textured than ones I’m used to at other Marriott properties, but that wasn’t a big deal.
The staff was friendly and attentive.

We are staying in the suite. It is very nice, roomy with everything you need! We turned the ice machine in the fridge on but needed ice sooner than it was producing it. We called the front desk and there is not another ice machine for guests and the kitchen was closed. We decided to share the 5 ice cubes and deal with it. About 10 minutes or less later a very nice lady arrived with ice and a stack of cups!
Also, the mattress and pillows are amazing!!!

I’ve just finished a 6-​week stay at this property as a result of a flood in my condominium. I’m well familiar with the location and area of this hotel because I live near it. I’m also familiar with many hotels worldwide due to my business travel. This hotel was okay. Nothing special, not super great, but fine. If it weren’t for a few of the friendly staff members, this would simply be «a place to spend the night» — nothing more. The General Manager, Myrna, is a very nice lady and went out of her way to assist us with our needs. She employs a handful of very nice folks. And she also employs a few other not-​so-​nice folks. One of the transportation/​van drivers «Dan» is the rudest person I’ve encountered in recent times — going to far as to actually throw his van keys on the front desk after he came to the airport to pick me up after an hour of waiting and repeated phone calls. Dan told me that «He had a hundred other things he should be doing» rather than coming to get me. If I’d been the manager, I would have fired Dan immediately. In addition, the two gals that work graveyard/​overnight at the front desk are not pleasant. There were many miscommunications in the 6 weeks I was there. Between me and staff, between staff members, all the way around. It is clear that there is work to be done. Staff members smoke outside the back door of the hotel right next to the «No Smoking Within 10 Feet» sign. Housekeepers are extremely loud in the hallways, leaving doorways open, playing the TVs and radios, and yelling back and forth to one another in the hallways. I will always hate hotels that leave the security latch engaged and let the room doors bang over and over and over while they go in and out of rooms. The daily breakfast and occasional evening happy hours are fine. I have found much better at other Residence Inns. They are often understaffed and go without items needed on the food bar — plates, bowls, etc. The coffee on the coffee bar is not refreshed in the mornings until the buffet opens — 6:30/7:00. If you end up in the lobby prior to that time, you’ll find lukewarm coffee. I tried for 6 weeks to get a fresh, hot cup of coffee in the lobby at 4−5am and was out of luck. Their transportation service is iffy. It is advertised as 24 hours but there are very often no drivers on site to do the job. After several miscommunications and not being able to get to/​from the airport, I gave up and took the light rail. The housekeepers are spotty — service was never consistent from day to day. One day, they would forget the shampoo, the next day it was the toilet paper, the next day towels. You could never count on it being done the same way from day to day. The weekends are overrun with children and large family groups — which consume the food from the breakfast bar in quite a hurry and with lots of noise — in the hallways, running everywhere. Not my cup of tea. The weekdays are better, fewer families, with a lot of business folks.
In summary, it is fine, not great. This hotel is missing formality, professionalism and consistency. It feels like high school when I’d expect it to feel like a well-​run hotel. Upon checkout, the front desk agent made it quite clear that they are understaffed and that they operate on a bare bones staff while the «managers get their bonuses.» My thanks to Myrna and a few of her great staff for helping us through the six weeks.
PS – The internet was extremely fast and speedy compared to other hotels I’ve been in.

I love staying at this hotel. I always stay here when I’m in town for business. It’s always clean and the staff is very friendly. The gym is always empty and very clean. It’s in a great location with Target next door and several restaurants/​shops nearby. I recently stayed at a different hotel closer to my office, but was disappointed it wasn’t the RI Cascade Station. I was so disappointed I actually just changed my reservations so I could stay the rest of the week at Cascade Station.

When: June 15^th to 17^th, 2-​night stay, (2) Studio Rooms #128 & #134 (2) Adults in each room
Pros:
* Contemporary Style Rooms
* Convenient Location to PDX Airport & Cascade Station Shopping
* On MAX Red Line Light Rail connecting to Downtown Portland
Cons:
* No Synergy between Housekeeping & Front Desk staff
* Front Desk Clerk needs more help during Check-​In hours
* Attention to Details… not enough towels, rubber shower mat still wrapped in plastic
* Noise Level from Airplanes on final approach and Light Rail
Our stay here started off bad, when our 2-​Bedroom Suite was not ready when we arrived around 4:30 pm. The front desk clerk was trying to locate someone from Housekeeping to see if the room was ready because it was not showing up on the computer system. Apparently, most of the housekeeping staff was done, because they were sitting in the breakfast room area chatting and eating… after waiting an additional half-​hour, I told the clerk to just give us two rooms already, rather than trying to solve the mystery of the 2-​bedroom suite.
This is our second consecutive stay here where we had unacceptable service. We really like the rooms and facilities here, which is well maintained. But the service here is another story… with that being said, as Marriott Rewards member I cannot recommend this particular Residence Inn. With other brand name properties nearby, such as Hyatt Place and the Aloft, we plan on giving them a try the next time we visit Portland.

Out of all the Marriott properties near the PDX airport, This one by far is the best! The rooms are very nice the kitchen has granite countertops stainless steel appliances. The train station is right next to the property which makes it easy to get to downtown Portland without having to drive. Its proximity to the airport can’t be beat and the staff is very friendly

Great location, conveniently located near public transportation which is minutes away from PDX. A short walk to restaurants and shopping.
Complimentary breakfast is good with warm and cold food selections.

We stayed here for a week. Had a 2BD unit. Very comfortable for 3 adults, 1 teenager (13yo) and a toddler (2yo). The FREE breakfast buffet was great to have everyone with different items on the line, plus was able to make sandwiches for lunch using the breakfast items. Employees very friendly and helpful with our needs or request.
Only 4 starts due to the limted utensils that were furnished for the kitchen. Only a small and large frying pan. No pots or bowls. The plastic covers were on the shelves but bowls were not to be found.
Great shops, restraunts and airport near by. Having the MAX outside the hotel was a plus.
Yes — Free Wi-​Fi.

Fantastic location, great service, very comfortable hotel. If you’re got a day/​night layover in PDX, consider hanging your hat here for a night. Everything was clean, well attended, and ready for use.
Take MAX from airport to hotel. Once settled, you can walk to box store shopping or jump back on MAX and head downtown (recommended). Too many good restaurants in that area to pass up. Easy to get around, just take the normal precautions when traveling.