Pizza Hut

This Pizza Hut location had been consistently «good» for several months (and by «good» I mean that we got exactly what we expected to get), but the last three orders we’d put in had mistakes of some kind… ordered one of the 2 pizza box deals, both pizzas should have been identical but one came with all the ordered toppings, the other with just pepperoni; on 2 other orders we ordered boneless wings but they came bone-​in. They might be minor mistakes, but three in a row becomes unacceptable. After the second mistake I called the store to let them know, and the manager said he’d put a $ 10 credit «on the account.» I don’t know what he thought he was doing but no credit ever showed up.
I don’t know if there’s been a change in management or staff or what, but I’m done ordering from them. After the third mistake on our order I submitted a comment through the Pizza Hut website and (supposedly) have a coupon coming in the mail. If it ever shows up, I guarantee it won’t be used at that location.

Something is always undercooked, missing from my order, or delivery is late. Sometimes it’s all of these things in one order. And when you call customer service they’re horrid. The manager at the call center is rude and arrogant. Hate this place! My advice is to get your pizza from basically anywhere else.

Placed an online order at 6:45 pm. I then received an email saying delivery would be 1 hour and 24 minutes Guess what pizza got cancelled
Horrible service Dominos here I come

Called in for pick up and I love that there is a screen that tells me how much longer I’ll need to wait. Calling in was easy and the staff friendly.

If you really want to experience the flavor of this particular Pizza Hut, save yourself the time and money and just eat a handful of salt. Seriously, I’ve ordered here twice now and it was like that both times. I’m still thirsty two hours later.
The first time I ordered, my pizza was pretty much drenched in grease, and tonight it wasn’t as bad. Points for trying, I guess.
I ordered a stuffed crust pizza with extra cheese both times, and the crust was paper thin and apparently the term ‘extra’ means ‘hardly any’. I wouldn’t be as annoyed at the lack of cheese if I hadn’t paid almost $ 2 for what should have been extra.
Overall, their pizza is pretty gross and they’re not getting a third chance. The only reason this Pizza Hut is getting two stars instead of one is because the driver delivered on time.

The pizza I ordered was undercooked. Pizza Hut pizza with pan crust is normally nice and crisp. Not here. The crust was soggy and soft. I’m gonna go to Dominos pizza for my takeout next time. On the plus side, the gal at the front desk is courteous and efficient. Not sure about the kids in the kitchen making the pizza. They could do with more training.

I have not done delivery from this place, I have only done carry out. My pizza is usually ready 10 minutes after I call the order in. The quality is good for Pizza Hut. L this isn’t a fancy or trendy Pizza place, this is you know what you’re getting Pizza Hut pizza. It’s cheap and great for family movie nights.

They suck. first it was 20 minutes later than they said it would be then the guy delivering my pizza drops my breadsticks on the ground and then my pizza was cold. so I called to complain then after I get harassed by the guy that delivered my pizza. is that how you guys tell your employees to handle customer complaints? so unprofessional! will NEVER order pizza from here again! oh and I didn’t even want to give 1 star but had to to post this

Our pizza always arrives fresh and hot from this location. It’s a lifesaver after a long day of work. They’re quicker than a lot of other places and our order is always right!

It’s Pizza Hut. Not great and not bad. Just middle of the road pizza. But they are fast and open late ish. The delivery driver was fast and friendly and the Pizza was hot and fresh.

I haven’t eaten Pizza Hut in years. The service was fine but the pizza is atrocious. It has no flavor of the sauce. I the garlic crust that was insanely greasy and tasted like it has been dipped and soaked in butter. Nasty pizza. Next time I’ll go to Dominos which is way better. Hey, it was only $ 7.99…you get what you pay for.

We just ordered by phone after a failed attempt online. Let me say Mya was amazing! If we could call and order with her every time life could be perfect! Quick and efficient. She even called back to say they were out of one of the toppings and was very nice about it! Winning!!!

I really enjoy the online deals and the opportunity to make the pizza the way we like it doing half-​and-​half sometimes works really great with the kids. Not the best pizza in the world honestly but affordable and still good tasting.

Every time I get a cold I get a horribly congested nose and head. I either spend hours waving Vicks in front of my face trying to be able to breathe again or I order Pizza Hut. Going on 7 years and this trick has never failed. 8 buffalo wings later and I can finally breathe again. The pizza is good and I love their stuffed crust. Of course you can’t order this too often, due to calorie count and fact it’s all processed. But it really hits the spot on a day home in bed.
I deducting a star for their ever shrinking portions and rising prices. They used to sell 12 chicken wings for $ 5. Now it’s 8 for $ 8.49. The wings remain unchanged and certainly haven’t gone organic.

Customer service at this location is 4*. They are courteous and make sure you have everything before you leave the store. Never messed an order and consistent service. Wish I could say the same about the taste of the pizzas. The past few times have been a hit or miss. Please improve the consistency of your food.

This is the only pizza place that delivers to our house, so we order from them by default. I like their supreme pizzas — good toppings, and they’re always cooked nicely. The past 2 times we have ordered from them, the pan pizza crust has NOT been cooked all the way through, especially on the bottom. It kind of ruins what you expect from Pizza Hut pan pizza. It’s normally crispy and delicious, but if it’s not cooked all the way, it’s kind of gross. Also, Pizza Hut is really lacking in the breadsticks and cheesesticks department — not nearly as good as the other two major chain pizza places! They do deliver right within their projected time window, though.

Ugggghhhhhhh. Why oh why oh why Lord, do we do this to ourselves? $ 10 for any pie, is the current promotion… sounds like a bargain, til you consider the ongoing $ 5.99 promotion @ Dominos, etc. The really crazy part is, this used to seem like good pizza, at least the over-​the-​top buttery, garlicky crust. Nowadays, there’s such a hefty surcharge for delivery, you’re left wondering «Ok, does that cover the tip, or merely pizza hut’s fees for paying their driver?» So many better options, even in the wee hours.

I’ve contacted customer care once before and they gave me nice sounding apologies and a «credit». Tried to use the credit and guess what, won’t work. Contact the same person and they tell me to «call them» when I’m ordering a pizza.
You’re fucking serious… CALL YOU to order a pizza? Are you out of your MIND, why would I call some random stranger to get a twenty dollar credit to fucking pizza hut? Are you trying to sound helpful while making it as HARD as humanly possible?
I say fine, keep your credit, I just wanted your apologies anyways.
Ordered online for a pickup, online says ready by a certain time. Get there and it’s NOT ready. It’s just a pizza and cheese sticks. Ended up waiting almost twenty minutes, brought the stuff home… the pizza is UNDERCOOKED.
Yeah, to the point of having to slide the pizza off and continue to cook it at home.
It is INEDIBLE, the crust is still soft, and when I tried to pick up a GIANT piece because they even failed to cut half of it, instead of coming off in one piece, it tears. We look and the dough under the pizza isn’t even fully cooked.
You know what, forget it. I kept coming back because I really liked your pizzas. Well I am not going to waste my time and money with you anymore, there are TONS of other places to get pizzas and I am going there. If I only get what I want half the time then what is the point at all. I’ll settle for more reliable pizzas somewhere else. See you later pizza hut.
I uploaded pictures of the pizza that made me finally see the light.

Holy Pizza Palooza Batmen!
In our ongoing quest for pizza, we ordered delivery from Pizza Hut last night. I ordered it about 7:00 after the Domino’s website crashed on me mid order at 6:45 (um, it said I had to call because there was a problem, and I was frustrated because I’d spent 30 mintues trying to get it to go through… so I just gave up… but guess what? we got pizza delivered from Domino’s anyway! at 7:20…).
Back to Pizza Hut. It was delivered at 8:00, and It was cold, and the verdict from the group was that it was not good.
It was cheap ($ 10 for three topping large), but the crust was like cardboard, and the toppings were not delicious. The meat ‘product” tastes more like TVP (which they list on their website as an ingredient) than chicken or pork. Ick.
We actually found the Domino’s pizza to be tastier, faster, and while not cheaper with a somewhat broken website, it truly has improved over what it used to be. We will probably go with that next time and I won’t throw in the towel if there is an issue.
There just aren’t great options in our area for pizza.
Still working on this one. Open to thoughts? suggestions? help?!
And don’t tell me to make it myself. I have the stuff, the dough hook, the turkey pepperoni, but on a Friday night it just ain’t happening.

I kinda doubt they look at Unilocal reviews or their score would not be so shitty, but I will give it a whirl.
I loved Pizza Hut as a kid and I have fond memories of the Pan Pizza Crust, all buttery and delish. I am also a huge fan of their wings, I don’t know much about wings but I like theirs.
I have ordered from this location three times in my existence, two times they totally messed up my order, including tonight, I ordered no green bell peppers, I got them anyway. Last time they messed it up as well.
Their wings are good but too expensive.
I was desperate, what can I say.