PDX Automotive

I’ve been taking our cars here for service for about 4 years. The # 1 thing for me as far as automotive mechanic is TRUST, Trust that they won’t overcharge or put in used parts in my car. I always felt at ease knowing these guys
A-​put in great replacement parts
B-​Honest about options
C-​Respects woman who bring in their cars.
At the end of the day, my car always runs better and continues to.
The only reason they didn’t get 5 stars is, they didn’t install the breaks on my car correctly but, they did admit it and fixed it.

These guys have some great reviews so this will likely not matter but my experience (albeit a short one) was not the best. The drivers window on my 98 Tahoe was stuck down and the forecast was for a lot of rain so I thought I would swing by and see about getting it fixed since they are just down the street from my work. I was thinking I could drop it off with them for the day (if they had time) and walk to work. They said they had time to look at it during the day so I asked if they could call me with a price before doing any work. I said that I was happy to pay for the investigation thinking it wouldnt be too much to take off the door panel and have a look see.
I was told that I would likely be looking at a minimum of $ 100 to take off the door panel and test the window motor.
I left. Totally disheartened. They didnt seem interested in taking a peek while I was standing there to see what type of door panel I had, etc. I felt like the classic «girl walks in to automotive shop and gets soaked.» Luckily, I do know how to do a lot of my own automotive repairs, just not good with electrical and I am no stranger to shop/​parts/​and labor fees and understand them perfectly. I just didnt think it was right to tell me I was likely looking at $ 100 at the least, before even taking a peek. For me, it was kind of a test. I am looking for a new mechanic. For me, trust starts immediately and this didnt do it for me. I felt like they clearly did not want my business.
I left, never to return.
Over the weekend, I took a look at things and it was actually very simple. The whole door panel did not need to be taken off, there was a section around the window and lock motor area that just needed to be popped off and wa-​lah, in under 60 seconds I had the motor in my hand. Granted, the motor replacement will likely run me at least $ 103 but they wanted that just for labor. I was thinking about $ 25 for them to look at it to tell me what I need.
So right or wrong, this was my perception. I felt very dismissed and treated like a gullible girl, which I am not. Sorry guys, you might be wonderful but I wont be back nor will I send anyone your way.

How can someone trust an auto repair place when they feel like they have to keep their guard up for services rendered at Jiffy Lube?! People are constantly trying to take advantage.
PDX Automotive is trustworthy. They have been my go to for the last few car issues and the price has been on point with the quote (if not lower than quoted). They are quick and honest, AAA approved… Couldn’t ask for anything more than that.
Thanks guys!

If you own a car and are new in town aside from a doctor or a dentist there is nothing much more essential than finding a dependable, trustworthy and fair auto mechanic. That was our need 8 years ago and I am happy to report that PDX Automotive earned 5 stars then and has ever since. Gerard, John and the staff are straight shooters — responsive, responsible and reliable. I recommend them highly.

They have been my mechanic for 10+ years servicing a variety of cars and doing everything from oil changes, timing belt changes, exhaust repair, brake pad repair and more! Each time, great quality service.
Trustworthy: I once brought my car into a dealer for recall work. Afterwards they told me all this other work was needed. I then sought a 2^nd opinion with PDX Auto and they told me everything was fine! They could have easily sold me additional services but opted not to. I saved several hundred dollars and they got a customer for life!
Pricing: They are pricier than many shops that advertise «low-​priced» deals. But they offer good quality parts (that last) and labor. They are cheaper (in some cases, significantly) than dealer prices.
Overall: You get peace of mind going here. You know you will get good quality work at very fair pricing. I never feel that I’m getting ripped off or sold something that I don’t need.

great service, great honest work, much better than some of the other highly rated shops in northeast. Went in with an older Toyota with high miles, they gave me a laundry list of needed repairs and maint items (with estimates) and prioritized them, even pointing out some safety issues, well I am half way thru the list and couldn’t be happier.

We were so stoked to have a coupon for PDX Automotive from the Chinook Book for $ 50 off an oil change and tire rotation!
We were worried that their hours were so limited (their coupon clearly states their hours are Mon-​Fri 7:30am — 6pm) but we felt confident about their «Early Bird/​Night Owl service available» comment on the back of the coupon. We were very excited to try them out!
Unfortunately, when I called to check on available appointments (not that you need an appointment at any other mechanic shops), I was told they never do work on cars after 5pm, as all their mechanics go home. And the «night owl» service is only to drop off your vehicle, not to actually get any work done on it. You can only get work done on your car on weekday mornings.
What a load of lies and false advertising! How does PDX Automotive expect anyone with normal job hours (Mon-​Fri, 9 – 5) get their car repaired?
Seriously, you guys. Honor your word, be honest on your coupon, and expand your hours.
So irritated and disappointed.

John and Girard have taken care of all of our family cars, and the cars of many of our friends, for more than 15 years. They are fair, HONEST, and get the work done when they say the work will be done. Even better, if they can’t do a particular job they will refer to someone equally as trustworthy as they are.
Before going to PDX I tried 2 other automotive shops in Portland and learned the hard way what a dishonest company costs both in money and safety.
There is no better place for car maintenance, repair and service than PDX Automotive.

These guys replaced my headlight for free. Granted I already had the replacement bulb with me, but it was very difficult for me to do the last time I did it and the guy there, John, did it in no time. Even gave me a tip not to touch the bulb as it reduces how long the bulb will last. They also claim to be a green auto shop which is nice. I’d definitely go there again if I had any other issues.

Took my 94 Cherokee here twice. Once was to get the radiator replaced. A few days later automatic transmission started having trouble. I opened up the hood and noticed fluid leaking from the transmission cooler where it connects to one of the lines. I added some transmission fluid and drove it back down to PDX Automotive. They readily admitted it was probably related to the radiator replacement and offered to take a look. In the end they fixed the leak with some Teflon tape. I was satisfied with this repair and would have considered this a five-​star experience except that I later discovered they didn’t bother to return the transmission fluid to its proper level.
The other time was to get a failed water pump replaced. The parts cost came out to $ 99.53, which is reasonable. Labor charges were 0.5 hours for diagnostics and 3 hours to replace the pump.

We’ve had several cars diagnosed and repaired here. One time we went in for what we thought would be a $ 1500.00 repair and walked out with a $ 75.00 bill instead :) We love this place, and apparently others do as well — it’s taking a few days to get in now.

Had a great first experience with PDX Automotive. They were responsive, timely and came in with a reasonable parts and labor price. My family will make a return visit for our next automotive need.

Normally I wrench my own cars, but when presented with a job too big for my garage, I gave these guys a try years after being recommended them by a pro fabricator. The last mechanic I tried had a problem with going on tangents; and every quote was an even $ 150. It took three calls just to deal with the issue I brought the car in for, and by then he only finished a driver side strut re-​assembly. Too much talking, not enough fixing!
Now I have seen some horrors after doing post mechanic tear downs; used parts, reused bolts that shop manuals say to replace and even parts retrofitted from other vehicles. Historically, mechanics have accomplished all too amazing things on my rides. So my attitude has been for a decade or so that I could always do better.
Well these guys gave me back some mechanic faith. When I arrived at 8am the manager was giving the person on the phone all his consideration while a waited, the first positive sign. Then when he was done we discussed my concerns, he was open to using the parts I had bought for cheap (many shops play numbers with parts and time), and he even talked me out of some extra work that didn’t make sense for a 100k+ car, a second positive sign.
The work was as estimated, honest, and they used higher grade bolts than spec; Just how I would have done it. I like these guys and will be back when necessary.

Very happy with the service at PDX Automotive and super happy they’re in my n’hood. Just had bad spark plugs replaced, cap and roter, throttle cable, etc. Basically a good tune up. They kept me informed of the timeline, were always available when i called for an update, and came in $ 100 under estimate.
They also took the time to explain the possible causes of an oil leak that’s been plaguing my car for years. Most places have told me ‘well it’s just the oil pan gasket’ but PDX Automotive got geekier — they said it could be this, it could be that, yes there’s oil on the exterior of the oil pan but it could be this also. I really appreciate a more complete explanation.
A few years ago, I stopped in with a friend who’s rear window was stuck on her Subaru. The mechanic, although busy, took 10 minutes and got the window unstuck, and wouldn’t accept any payment. My friend took her car back for service later and was really happy with them — even tho she lived across town!

Excellent and honest service! My check engine light has been on for over one year. I’ve taken it to several dealerships. Each has «solved» the problem, but weeks later, the light comes back on.
I took my car to PDX Automotive, they administered an EVAP smoke test; it’s been three weeks, no check engine light. Also, they charged half of what the dealers did. Honest service is the very best service.

These guys are great. They did a fantastic job for my Mom, even telling her she would be better off getting a new vehicle and sacrificing several thousand dollars worth of business. I brought my vehicle in for work recently and was very pleased with the service I received. I will continue to bring them my business.

This garage is really good. They do fast work and it’s at a descent price. I went into have my F150 worked on, just some regular maintenance (brakes, oil change, rotate the tires) and not only did they have it done in one day, but when I showed up ten minutes late, after they closed, cause of traffic, the guy that was just leaving unlocked the garage, opened up the register and let me get my truck anyway. I’ve used them several times for regular maintenance and I’ll keep going back. I trust them with my truck.

I brought in my car to PDX auto and I found there service to be very honest and reliable. I will definitely bring my car in again.