Pacific Scooters

My Wife and I went in to check out scooters, expecting the annoying salesman routine, iInstead, the guy was helpful, friendly and didn’t hover over us like a sales-​vulture. (i.e. not pushy) So, my Wife and I drove away two new scooters later that day. We love them! I had to take mine in for a minor fix, and the customer service in the shop is just as great as the customer service in the showroom. I highly reccomend this place!

I am a first time scooter owner and my scooter had been sitting all winter, and was not working. I had several friends try to come and diagnosis it. I went to Pacific Scooters to just get a new part that was «broken» They were very nice, listened to my problem and instead of selling me a part that I didn’t need, offered to test it for me. It turned out it wasn’t the problem and after more talking, he pretty much knew exactly what was wrong. All of my questions were answered, I didn’t feel rushed, and ***I didn’t feel talked down to for not knowing the «shop talk».***
This is the kind of costumer service that is missing elsewhere these days! Very nice guys, very thorough, and a great business! I am going back to these guys if I ever need any more work!

This place is awesome. I came in because I just got my first scooter and I don’t really know the first thing about maintaining it. Rick was super helpful and knowledgeable, from showing me what to do and explaining when to do it, to fixing a bunch of stuff I didn’t even know was wrong. I left feeling like I know what I’m doing, and my scooter was driving better, too.
In an hour, he adjusted my keyless start system, the brakes, my mirrors and the idle, as well as fixing a problem with the brake light and a venting line. I got charged for an hour of labor ($ 65) and brake parts ($ 10). Heck yeah! I will definitely be back, especially since it’s so close to my place.