Mail Room Plus

Yikes! Don’t use them for any DHL shipments– at least not international ones! They didn’t have enough knowledge about international shipments so my package was rejected at the Mexican border (I was shipping contact lenses). Apparently my packaged needed some additional documentation which I didn’t know about — but isn’t that why you GO to a store like this? Aren’t THEY supposed to know all the details about making shipments?
So I spent $ 77 to have the packaged shipped and immediately returned to me. When I requested a refund, because well $ 77 to send a package back and forth and never delivered seemed totally unreasonable, they denied it and said that I received the package back free of charge — so it was like they wanted me to THANK them for not charging me another $ 77 for the undelivered packaged to come home!

I’m so very pleased with the Mail Plus Room. They are always helpful and kind. They have helped with my mailing for my business and personal needs for almost three years now.

Does the shipping I do cleanly. If I there is nothing more I need, I cant take off stars. Friendly staff. (Some customers ive seen are rude and pushy)

The worst mail room on the west coast! Unknowledgable, overpriced, rude and half the time their services are inadequate. We paid 10 $ for a 4 page fax that never made it to the receiver. Another time we paid 30 $ to mail a small 4“x6″ box 3 day postage and 2 weeks later the box arrived. They refused to give money back on both, and was rude. I also watched the man working there try to charge a Hispanic family 200 $ for one package to Mexico, which is absurd. Save yourself some money and time by shipping with professionals UNLIKE mail room plus. We live within 2 blocks and refuse to use them after the 20 bad experiences. We now drive an extra 2 miles to the post office because mail room plus is horrible in everyday possible. The people who rate this place above one star either haven’t been there in a year, have never been to a post office or ups store, or smoke crack with the owner who is obviously racist and miserable. Please take my word, anyplace in the world is better than this mail room plus!!!

They are so nice here! And they keep your address info in their computer and print the international slips for you so you dont have to fill them out. A little bit more expensive than going to USPS but worth it. Plus, if you live closer to this place, you save on gas so it evens out anyway.

If it wasnt for this place and the referral they gave us to another business, we would not have been able to ship our two cases of beer back to California with us. Went to the Mail Room Plus to inquire about shipping our alcohol back to the Bay Area. The nice owners politely told us that only licensed liquor shippers are able to do this. Mail Room Plus does not ship alcohol, but the nice lady referred us to a business in Gresham (Allegri Wine Shop). If it wasnt for these nice people and us walking into Mail Room Plus on a rainy morning, we would have been searching and out of luck. Thanks for the great referral and look out for my review on Allegri Wine Shop in Gresham. They are a licensed business to ship alcohol.