Linoleum City

Very helpful and had good suggestions for my odd challenges. Great selection and knowledgable staff.

I’ve been renovation a home that was built in the early 90’s on the West Slope. I drive past Home Depot on the way to Linoleum City every time I go to purchase flooring supplies. The reason why is that the folks at Lino City are helpful, educated, well versed in their trade, affordable with a huge selection. I have purchased carpet, linoleum, area rugs and next will be tile for my laundry room upgrade. I’ve been seeing the same staff the entire time over the last seven years. Suzy and Jeff have taken care of everything I need and have always been extremely helpful. Check them out.

Hire someone who knows how to provide excellent customer service! Emblematic of why these types of places are giving way to Home Depot, I called and asked some questions and was not treated like a welcome customer. I thought if I went in person I might have more luck. Unfortunately, since I’m not an interior designer and have never purchased flooring before, I needed assistance. I was treated like a spouse in a bad marriage. Two word answers and vague pointing was the most I got. This place is probably great for people who know exactly what they want and know something about flooring, but if you need some guidance, this is not your spot. The only thing worse than chain stores is independent stores doing everything they can to drive customers to chain stores.

When I purchased marmoleum from this store I simply brought in the dimensions of the rooms I was using it for and they calculated the amount I needed. When I was done laying the floors I had a 9 ft x6.7 ft piece of unused marmoleum. I attempted to return this but was told it was not in adequate condition due to one end having one crack in it.
They miscalculated the amount I needed and then refused to work with me to take the excess back.
I would never use this store again and suggest you triple check their measurements, as they may be inaccurate.

I sadly found myself in the market for linoleum recently. A place called Linoleum City seemed the logical solution. I was not enthused, but the 10+ year old CARPET in our bathroom was finally just too gross to continue to walk on in bare feet, and the tile project that I have envisioned is still a financial hurdle or twelve away, so we needed a stop gap solution that would be easy to install and equally easy to rip out when we were ready to build Danni’s Dream Bathroom.
We worked with Suzie, who introduced us to the concept of a «floating» vinyl floor. She seemed to understand exactly what we needed and why, and her suggestions were helpful and her knowledge of her products solid.
Once we got our linoleum purchase squared away, we also picked up a floating cork floor for much less money than we found elsewhere for the exact same product.
Service was great, selection was solid, and pricing was just what we hoped we would find. I would certainly come back here if in a similar situation.

This place is great for remnant carpet pieces, carpet underlay and remnant flooring deals, but I didn’t get the chance to use them for my large job.
I was going to buy my marmoleum flooring from these guys, even booked up their install guy. I had picked out a few samples of what I liked with Suzy and showed her my top two. I asked if they had them both in stock or if they would need ordering and she said without looking that they had everything in stock. Fast forward two days later when it came time to order the product we wanted and SHOCK, they didn’t have it in stock. I asked Suzy if it had been sold between now and two days ago when I asked if it was in stock and she said it must have (again without looking at any records). She said it would cost an extra $ 300 to have it special ordered now. Bollocks to that!
I told Suzy I was going to call around and do some more shopping. My kitchen and bathroom is a large space and the amount of product I needed was nothing to scoff at. I guess they just don’t care about staying competitive or keeping business. And that’s their prerogative.
I called my install guy and asked him what my options were because it wasn’t in my budget to pay for extras. He recommended Floor Factors, so I called them and they had it in stock and for less than LC’s in stock price. I paid over the phone and my guy picked it up and installed as scheduled. It looks amazing!
I do still come to this place from time to time whenever I need remnants or carpet underlay, you can’t find a better deal locally that I have found. I recently bought 15′ of carpet cushion underlay for $ 29 and it’s near $ 100 anywhere else such as Home Depot.

We recently purchased tile from Linoleum City for our kitchen floor. We found exactly what we were looking for, however we had really spotty service.
We were concerned about the tile getting scratched (we have a very active/​crazy cat), and when I visited the store specifically to ask about this concern, the person I spoke with said, «Well… they’re commercial tiles, the kind they put in supermarkets, so…» Okiedokie…
When we were ready to order we worked with a different employee who reassured us that the tiles shouldn’t scratch (although it took asking several times), and (based on accurate square footage measurements), they estimated how many tiles and how much adhesive we’d need, and we placed our order. Tiles didn’t take long to receive, woo hoo!
Fast forward to installation day, and find us extremely stressed out because it’s becoming clear that we don’t have enough tiles OR adhesive. All in all, we needed 3x more adhesive than the salesperson suggested and ended up with, count ‘em, TWO tiles left over — a margin of error I’m sure any DIYer understands is too close for comfort. Oh, and the next day we discovered several scratches on the floor already, thanks to our active/​crazy cat …