Kirby Company

If these people come to your door DO NOT LET THEM IN!!! The vacuumes are not worth it!!!

I used to work with them and it was a scam they say they would pay me 469 a week then as soon as I signed a agreement with them on being a dealer then they switched it where I would only get paid 10 a week and we were expected to be intrusive to the customer and forced our way to their bed room and I just didn’t feel right about it and the way the team leader would talk about the workers was appalling and then the way they would talk about women was insulting and then asking the women to rub his back and arms while driving was a little bit much I quit after three days I worked 30 hours in three days and I know I won’t get paid and they expect to me to make kirby my whole life for shit pay and expect you to take a week off to go on road trips and dangle money in your face like you give a shit and the owner matt Sanchez seems to be ok with this as long as they get their money and you get less then minimum wage

I appreciate that trying to earn a living doing door-​to-​door sales is tough. What I don’t appreciate is the shady way that some go about doing this. This week I had a young man ring my doorbell, and ask if I’d ever heard of this «quick-​dry» system that carpet cleaning businesses use. I said no… he gave me his schzpeel, and asked if they could clean one of my carpets for free. I immediately informed him that in no way would we be buying anything. He said that was fine, that he gets credit if I just allow them to do the cleaning. He said 20 minutes, tops. I agreed and he said he’d send a team. Next thing I know, a man and woman show up, bring their stuff in, and start unloading. I was in total shock when I saw that this was actually Kirby Vacuums trying to do a demo. I know how those go… I would’ve absolutely said no! I immediately told them again that we were in no position to buy a $ 3000 vacuum, and they just kinda pretended not to hear it, and kept going with unloading and giving me their demo. The girl (the manager) left and the sales guy remained. I told him I had things to do, so I went about my business trying to give the hint to wrap it up. Everytime I left the room, he would follow me and call me back in. Everytime I would inform him he needed to get going he’d say «I need to do one more thing to get full credit» (i.e. vacuum a bed, clean a window, etc) I was asking him constantly what I could do to help him pack up and get going. 2 ½ hours later he finally left, asking me to buy til the very end. Then I wake up this morning, and my carpet (the one they «cleaned») looks horrible! I’ll admit their vacuums are impressive, but the steam cleaning, the only part that I was interested in, made my carpet look worse! Like they sucked the dirt to the top and then it dried on top, where it’s obviously most visible. I probably wouldn’t have taken the time to write this post, but after that frustrating experience, and then waking up to my carpet looking 10X worse… I’m very unhappy. Please be extremely cautious when someone offers a «quick, free carpet cleaning».

I had an almost identical experience with the sales people as the Jessica M had. A young woman showed up on my door, she wasnt exactly polite, she gave me the exact same speech as Jessica. She claimed it would take 10 — 15 mins, 3 HOURS later the guy is still in my house stalling and pressing me to buy this thing. He also didnt leave after I told him no at least 4 times, he called his boss on my cell phone to come in and see if they could get me a better deal.
Finally after realising that these two werent going any where (and the fact that Im weak) I caved and agreed to purchase. If you are like me and did end up purchasing, just remember that there is a 3 day window in which you can return the product, so make sure to get right on it.
I called them back the next day at the number he called on my phone and insisted on speaking with someone right then due to the narrow window. Approximately 2 hours later I was contacted by a Fresno, CA number and the man, who’s name was Matt informed me that he was an owner of the company and offered to give me a lower price or better payments to get me to keep the purchase. I declined.
I also filled out a credit application with most of my personal information on it, stupid, I know. So now I will be on guard for identity theft. I will also fill out a police report on the incident because the more I think about the situation, the behavior, and the questions asked, the more suspicious it all seems.
Sorry for the long story but hopefully anyone who reads this will be on their guard.

If the salesmen were not so horribly rude they might get a better rating. As it is from their sales practices I will never buy a Kirby vacuum. A young girl rang my door bell (ignored my no soliciting sign) and offered to shampoo one area of my carpet. She said no obligation, if you like us tell your friends, if not then nothing. It will take about 10 – 15 minutes. My stairs were really bad, just finished a remodeling project, so I said yes. She went to get her team, and then came back with two older men. Not sure what the extra guy was there for. Her and the other guy left and I was left with Dave. This is also the first time I figured out what they were selling, for some reason they refrained from saying «Hi I work for Kirby.»
Well Dave spent 3 hours sweating in my house. Maybe 10 minutes on the stairs. The rest of the time he was stalling, making a pile of bubbles on my floor and not getting the clue that it was time for him to go. I had out of town guests arrive while he was here and also cooked and served dinner. My husband told him it was time to go and he still did not leave. I offered to help him pack up his vacuum and he ignored that. Apparently he needed to talk to the big boss before he could leave my house, but his cell had died. He finally borrowed a phone charger from the sister and was able to call so another guy could come over and try to sell us the vacuum. We already said no way several times.
I have since heard from my neighbors that these guys use this demo to get into your house to scope out your possessions for future theft. I am generally way too trusting of people, but I did think it was odd when Dave asked if I had a TV.
Don’t let these guys into your homes, they won’t leave. If their vacuum is so good that they can ask $ 3000 for it, they should have to sell it door to door.
I really need to start answering my door with «how can you ring my doorbell and not see my no soliciting sign.»