GuestHouse Hotel & Suites Portland

Horrid. Seedy part of town and even thought the appearance of the hotel on the outside is OK, the rooms are dated, dirty, and in horrible need of renovation. All of the furniture is scratched and all of the plumbing needs work. Faucets either don’t work or are loose. I discovered AFTER my shower that the biggest towels in the room were hand towels. Ugh. The TV, while OK once your figure out how to use it, is impossibly complicated to just turn on. Room to room noise was evident and while cheap, it was certainly not worth the price with what one has to put up with. The sign on the front marquee says «Thanks for staying» — I should have taken that as a hint before I checked in!

This Guesthouse is rundown and not maintained.
The hot tub jets were broken and water smelled funky, the sauna light was out, pool clock broken, no soap dispenser in lobby bathroom, no window screens in room, staff wanted to charge $ 20.00 for an extra blanket, hide a bed was impossibly uncomfortable. The ‘breakfast’ was a joke. Cold gravy for biscuits. No protein aside from milk and cream cheese.
Positive: Housekeepers kept the rundown place clean.
Will not return.

The hotel itself wasn’t bad, but the service was horrible, I had a girl walk right into my room telling us to get out when it was 9am and check out was at 11am and she had no idea why she did that she just left and never came back.

This was positively the worst experience I have ever had those of you who may have service animals might know the law. But these guys go up and above and beyond to make sure to embarrass you and discriminate against you if you have service dogs do not go to this hotel not only was I discriminated against because I have a service animal. Also on my first day at this hotel somebody else was given a key to my room and was able to walk in on my husband and myself dressing. Nothing was done about this matter. Then our door stops working. The management in this hotel is the worst I’ve ever seen, hospitality? These people don’t know the meaning. To blatantly ask you what your disability is and you see the notes from your doctor is against my rights and against the law. The cleanliness of their pool area is in question as well. They will not cater to anyone with a disability and they do not care. I will never spend hard earn money or time in this location ever again and I would advise anyone who considers this to reconsider.

Great hospitality, staff members are very respectful and keep it professional. Always clean. No complaints whatsoever! Highly recommend!

Formally dubbed the «The Portland Suites,» this converted Comfort Suites turned GuestHouse Hotel went from dodgy-​not-​sure-​if-​I-​should-​stay-​here status to seedy-I-can-tolerate-it-because-I’m-on-a-budget status. One could certainly do worse in cheaper hotel stays, and the proximity to PDX Airport and spacious parking options would certain merit a look from would be travelers.
There are a number of regular hotel rooms and suites, though the latter option is what got my attention. The size of the standard two queen suite was pretty disappointing, as it just felt like a room with two beds that were much further apart. Décor was dated and the room had a certain odor (no need to whiff!) that made me wonder what shenanigans happened before. Based on this area of the city, I can only imagine.
A potential dealbreaker: a super hard bed. And I do mean super hard. I had a hard time laying in it, letting alone sleeping in it but it did make for a nice alternative to a table. A swift call to the front desk, my guy was apathetic to suggest another room. Not exactly hardcore customer service, but then again, I should’ve known better to expect as such.
But an extra star for the price. There aren’t many great deals on this side of town, but you can expect on here on a regular basis.

This was a terrible hotel. Aside from the fact that our rental car got broken into, things stolen and were told by the manager that the security camera pointing in the direction of the car wasn’t actually recording anything, the place in general is in terrible shape.
When we drove up to the hotel we noticed large patches of mold growing on the siding on the back of the building, inside, everything had a tired, worn look and smelled stale. In the room, the curtain was stained just like the bedspread and nothing had a clean look. Also, I didn’t test my theory but considering my experience with their internet service I think it would have been faster to mail a letter via the postal service than to send an email using it.
The pool area was dirty (small trash, including a used bandaid, around the poolside) and apparently the description of being «heated» didn’t apply that day. The spa was OK, if you don’t mind that the bottom of it was stained yellow.
Aside from the oh so helpful manager, who also implied that it was our fault the car was broken into «none of the other cars in the lot were broken into last night» the staff wasn’t very knowledgeable of the area. When asked for a «good local place» to eat we were directed to the closest Olive Garden.
So, if you find yourself in Portland (really this is in Gresham) you will probably be better off staying in your car and protecting your bag of papers and salt water taffy than staying at this hotel.