Enterprise Rent A Car

I rented a premium car form enterprise twice in a period of a month and both times the service was great and I able to drive a new Genisis. No other rental companies have the Genisis that I know of??? My only beef and it is small is the second time the car was not detailed inside. not filthy, but not fresh like a 500 $ rental should be. The first rental the car was spotless.
The one think with enterprise is you get what you pay for. They may not be the cheapest upfront but when you will not see extra charges and the line if they have one moves fast.

I had to switch out a rental car I rented from another state due to a plate issue. I called a few Enterprises in the Vancouver/​Portland area and they were not to helpful. I called Enterprise at PDX and I recieved top notch services. I was even greeted by the employee I spoke with on the phone who helped get me into a new ride and on my way. It was fantastic service– all three employees I encountered were courteous and helpful. HURRAH!

I’ve been using Enterprise whenever the need for a car rental arises. This past journey is a good example of great service from start to end.
The first thing that happens is they have only American cars in the class I chose to rent. I wanted a japanese made car, Nissan or Toyota… In an effort to satisfy me, they gave me a japanese made car a class higher than what I ordered with no additional charge. Now hows that for effort in customer satisfaction.
Next, running late, they helped me by closing my bill and mailing me the receipt.
The big thing with customer service: I left a few things behind in my haste to make my flight. I get a call from Matt Ellis from the Airport location who says they have my bluetooth and will be sending ti to me via FedEx. How how do you like that for service? He calls, and then proceeds to send it. Terrific!
Hurray for Enterprise and kudos to Matt