Massage Envy – Port Washington

My experience with this place has been absolutely awful.
I saw a special advertised for 3 massages, plus one free massage so I purchased it as a gift for my pregnant wife. I was told that the 3 massages purchased included the tip, but the free one did not — no big deal. My wife actually gave me the free massage and I then paid the tip out of pocket for that one :-)
Apparently what I purchased/​what was advertised was not what I purchased, as ²⁄₃ times my wife went to get her massage, there was some dispute over what was owed. Again, I want to reiterate that this happened two times — one mistake, I understand, but two consecutive times is absurd… In fact, during one of these encounters, an employee up front decided it’d be appropriate to tell my wife how much I paid for her gift. There’s absolutely no reason somebody should leave a massage appointment with MORE anxiety than when they arrived, but apparently this is part of the Massage Envy experience.
Although the massages are fine, the service is atrocious… when I left after my massage I felt like I was leaving a used car lot — really hard selling on additional services… and my wife had the exact same experience.
Despite the fact that this place is right around the corner from my house, I don’t think I’ll step foot in this place again.

Another Port Washington gem!
Everyone at this location has always been absolutely great. I’ve been using this spa for the last 3 years or so, and just love it here!
The owners are superb, and their staff always friendly, helpful, and provide great services (both facials and massages). I feel very lucky to call this my ‘neighborhood spa’! life is good on massage envy days …

Love this place. Everyone is so nice and friendly. When I am done with my session I am super relaxed. I have a monthly membership and drive from queens to see them.

I go monthly and book it with Rich. He is thorough, careful and expert in his message which changes a little each time. Good conversation, good vibe, great price, friendly people. And a good price. Overall a well run business.

I love this place. I go once a week for josette and my lower back has no pain… Something physical therapy couldn’t even do…
People have sent me to many high priced Masseuses. But this place is by far the best.

I love this location. Everyone from the owners, front desk staff, therapists are nice, professional and welcoming. Have had: Verdeen, Jenny, Katia, among many others. All are great– I like a deep tissue concentrating on my neck and back and I always float out of here on air.

Very friendly and courteous staff.
Small location — waiting room was tiny.
You have to remember this is a chain and their prices are cheap, so you can’t expect the service/​ambiance of a red door spa. But hey, it does the job.
I wanted to get a facial instead of a massage bc my skin needs some TLC. I completely forgot the name of the lady who gave me my facial, which obviously would have been useful (sorry!) I know facials are not supposed to be an enjoyable experience but CRAP this was painful. She extracted every piece of dirt from my face. My hands were sweating, I was cursing her out in my head and all i wanted was for it to be over LOL. Pain is beauty. The mini massage was much needed after the job she did on my face.
The only thing that sucked was that I was going out right after the facial. NEVER DO that. I took pictures of my skin when I walked out. It was so irritated for hours. I will post the picture up from my phone. My face looked scary. I’m sure it wasn’t the fault of the lady doing the facial, I do have pretty sensitive skin, but I have also had facials before and I never came out looking like that!
I wouldn’t go again for a facial, but I would go for a massage!

I love Massage Envy! Definitely worth the price. The front desk staff are so nice. The therapists are very professional, attentive, and know what they are doing. I ONLY like deep tissue and find it hard to get a good therapist that can apply deep enough pressure for me. I’ve had different therapists there at Massage Envy and always been satisfied. I find it very relaxing with the heated tables and soft music. I am not diligent about using my prepaids every month, so sometimes I will book a massage and a facial on the same day and I am also able to use my prepaids out in California when I visit family.

I really like this place and how friendly the staff is and how good the masseuses are. The place is clean, relaxing, and overall welcoming. So far Wonlop and Katya have been my favorite masseuses because I feel they specialize more on certain types of massages like deep pressure and trigger point (which I tried for the first time last month and was amazing!!!) I definitely recommend them.

I was treated to a massage for my birthday a couple of months ago. We went to the Port Washington location because our local one in Brooklyn was not open yet. It was so good that I became a member and have been going back ever since. I usually don’t like to be tied down by memberships, but the price was right and I finally decided to put my well being first. I have tried a few masseuses and they are all very good, but Katya is amazing!!! So if you go there, you should definitely get massaged by her.

The Port Washington location is awesome! Besides it being super clean and friendly, i leave so relaxed. I’ve been trying out different therapists and by far no one can compare to Katia. The front desk girls are very helpful and nice. I ended up buying a membership. What’s great about getting a massage or facial at least once a month? Everything!

It’s the Mcdonalds of the massage industry. You do get what you pay for in life and often we need to be reminded. Massage Envy accomplishes that. Ultimately, It’s a no frills massage experience. I think the little paper cup with water at the end best sums up a Massage Envy Spa experience. How they use the word Spa in their name is mind-​boggling. (I guess similar to the nail shops that add spa to their name?) The biggest problem I had, besides everything just being very mediocre, was how aggressive they were attempting to sell me a yearly package. I was bothered by at least three separate times by three separate people during my one hour experience which was upsetting as I go to these type of places to get away from everything for an hour or so. (I guess if you do join at least you will not be annoyed by the sales attempts until the renewal) It is what it is as Mcdonalds & the other very average chains appeal to the masses.-RJ

I love this place. It’s beautiful, clean and everyone who works there is very friendly… they really make you feel comfortable. I’ve been seeing Isabelle for about 1.5 years now and she’s absolutely fantastic, I highly recommend you see her if you visit thee.

I never schedule my appointment in advance but they always seem to fit me in on the day and if not at, around the time I want. There are always other people waiting in the tranquility room though, so I know they are always busy. I have been there all hours, days of the week and seen many different therapists. They are always curteous, friendly, and professional. The price is awesome. You may see cheaper deals elsewhere, but you never know if those therapists are certified and you do not want someone who is not certified touching you!
I love that they have wintergreen lifesavers in the tranquility room. Just a little icing on the cake.

i have gone back to port washington massage envy many times since last september. and i had different massage therapist pretty much each time because i would call up last minute and take an open spot or asked for whoever was available for a specific time instead of setting up an appointment with someone i had before.
when you get a massage with so many different massage therapists, not every massage stands out in your memory. but there are three i recommend. i recommend john, cynthia and verdeen (sic). in case you don’t want detailed description of why i recommend each person this is how i would categorize each person’s strength. btw, all of them do great deep pressure massage.
1) john for comprehensive massage with added bonus of his knowledge of pressure points of the body
2) cynthia for «spot treatment,» i.e. addressing problem areas thoroughly.
3) verdeen for a great relaxing and increased sense of well being!
read on if you want a more detailed explanation of why i recommend these three massage therapist at massage envy:
1) john — i got a massage by john a few months ago. john is studying acupuncture so he really knows pressure points of the body. he gives a comprehensive deep pressure massage. what i mean by a comprehensive massage is that he worked on the entire body pretty equally even though he focused on problem areas i came in with.
2) cynthia — i had cynthia twice. once when i had bad arm pains from carpal tunnel or tennis elbow. cynthia was really great focusing on my problem area. then recently i had cynthia again. this time i had really bad shoulder and back area pain. during the massage i was in some pain when she was working the areas that were bothering me. but next morning i noticed my shoulder and back area were much more relaxed and not as tight as before. cynthia is great for times you really have bad problem areas you want her to focus on.
3) verdeen — i had verdeen (sic) yesterday. i asked for her because my mom got a massage from her. she said that she had the best massage ever! so i had to go get a massage from verdeen myself. i wasn’t in a lot of pain and only had lower back area that was bothering me. she definitely worked the lower back and entire back and shoulder area. should did an excellent job with shoulder and neck, better than i remember with others. she also worked my entire back which was really helpful to alleviate tension in my lower back. what i have to say about verdeen is this: massage i had with her stands out from other ones i had because not only was a relaxed and my tense muscles were more relaxed at the end, i was happy at the end of my massage. it just felt great to get a massage from verdeen. verdeen’s really friendly and i found it really easy to tell her where i wanted more or less pressure than other places. i walked out of massage envy a happy woman yesterday.
comments about staff and music at port washington worth noting:
staff — entire staff at massage envy deserve kudos! they really add to the entire visit being a pleasant one.
music — i really like the music they play. i’ve been to some places where the music is kind of just whatever or sometimes even annoying. but at port washington massage envy, music actually contributes to creating a relaxing place, a place of temporary refuge away from craziness of the world!
ok. that’s all for now. :)

Joy Anne is the best. I’ve had massages here from others that were just not up to snuff. I don’t even remember their names. Good deal for the price. Don’t expect super luxury and you’ll be super duper happy.

This place is staffed with great people, from the front desk staff who greets you, to the massage therapists (who really know what they’re doing) to the owners themselves, who always seem to be available. With Jackie and Chris around, it doesn’t feel like a chain, it feels like a small business run by people who truly care about their services.
For a thorough, deep massage, try to book a session with Cynthia. Her work is creative, flowing and relaxing all at once. I had very sore shoulders, a fatigued back and aching legs, and she managed to take care of all of them in one session. Her work is a ‘necessary deep’ with a few painful moments but she adjusts the pressure with every slight whimper. Overall, the massage was perfect. Also, Cynthia’s personality is in sharp contrast to her massage: sweet, gentle and kind. Her sweetness puts your muscles at ease and then she works them over. It’s a great technique! I will definitely ask for her work again.

Love it! Got massage as a gift and found it to be very relaxing. The staff is very friendly and helpful, and the atmosphere is terrific. I’ll be back.