Sunny Nail Spa

‘I have been going to Sunny over the past few years and the spa pedicures are average to good. Unfortunately, after the experience I had yesterday, I will not be returning because the person rubbed my heel and back of my heel too roughly and then put a scolding hot towel that left a severe burn on back of my heel/​ankle. Also, on my other heel, the callus remover tool she used ripped skin off my heel. I am in a lot pain from both the severe burn and peeled skin. I went back today to complain and all they said was sorry. They didn’t offer anything to compensate for this terrible experience.

They actually deserve less than one star. RUDE, RUSHED, DON’T WASTE YOUR TIME:
My friend and I started going to Sunny Nails because they were the only salon that was open when we got out of work… well we are in the same boat as Tiziana C. because today was our last time. We came in at 6:50pm, plenty of time for a spa pedicure, or so we thought. «May» asked us what type of pedicure we wanted, when we told her lemon spa, she huffed and said «regular– too late». Why bother asking? Sad thing is that «Lisa», who appears to be the manager, joined in and said «we want to leave 7:30 if no customers». She also told another woman who just finished her manicure that she could not have another service performed tonight, that she would have to wait, «next time». We actually suggested they change their hours and they just talked about us, in their language. If you’re open until 8, stay open until 8, especially if you HAVE CUSTOMERS! What an unrelaxing waste.

This has been my go to nail salon if I don’t go to my usual one since it’s a few stores down from my job.
Today was the last time I’ll be going there. Me and my co-​worker walked in at 7:15 and we noticed the floors being washed and asked if they were closing at 8? And two of the nail technicians both said yes so we proceeded to pick out our colors and sat down. Our ladies seemed very annoyed and pissed. Both speaking to each other in their language, it was quite obvious they were talking about us. A few moments later the lady rudely says «for future we close at 7:30»…no comment there
They rushed through the whole thing. Lily who was my lady rudely told me to «relax» twice because I have tense hands. If she wasn’t in the middle of doing my nails I would have left.
Everyone here looks like they hate their job. I will continue to go to my place near home.

Love this spot. I have my favorite person, but I’m not telling. Immaculate, friendly, my go to for gel pedicure and quick massage!

Went to get a mani-​pedi and I could have done it better myself. All that was done was change nail polish and charge $ 25 plus tip so $ 30 for a terrible job. They didn’t even push back the cuticles and painted tight over it. Go elsewhere in town.

So I have been going to Sunny for over two years and the way I was treated today I will not be going back. The only reason I am giving two stars is because all the other employees were always great to me and they usually do a really good job. Today I wanted to combine a gift card for a pedicure and use my free manicure (which is what they offer to you with a manicure card) and they gave me a hard time so I said fine I will just get a pedicure another day. The manicure card gives you one free regular manicure after having had TEN manicures (regular, gel, or whatever). The owner then said I could use both, which I was of course grateful for. The woman who did my nails rushed through the entire thing AS FAST AS SHE POSSIBLY COULD. When we moved from the pedicure section to the manicure section she threw all of my stuff down on the table so intensely that the nail color I chose went flying off of the counter. She rushed through the manicure while giving me nasty looks the entire time. I then (regrettably) asked to have an eyebrow wax. She didn’t even shut the door, and rushed through that as well resulting in three painful burns and my eyebrows looking horrible. It is definitely the worst manicure/​pedicure/​eyebrow wax I have ever had there, usually they do an amazing job. This was clearly because I was using gift cards which I earned by giving them my business. I am a long time customer and this was completely unprofessional and after over two years of being a customer I can say that from this experience alone I will not be returning. I will not provide the name of the women because I do not want to embarrass that individual. My recommendation for those of you who decide to go here NEVER use a gift card or any such promotion because that apparently gives the green light to treat you like crap. Word of advice to the staff of Sunny, don’t offer gift cards if you are going to treat the people that use them this way. I never understood these bad reviews until now. I have worked in retail and customer service since I was 15 years old and would NEVER treat my customers this way! And if I did I would expect to be fired! So thanks for the memories Sunny, I will find another place that will treat me the way loyal customers should be treated.

I don’t even want to give this place 1 star. THE RUDEST EMPLOYEES EVER.
I don’t expect to be pampered (although most people do and it’s always appreciated), but I do expect to be treated WITH respect. I thought I made a mistake by going there ONCE and getting my eyebrows waxed and BURNED and dealing with an employee who cared LESS about my well being… but I made ANOTHER appointment for nails and WHAT A MISTAKE! They do a good job, but THEY DISRESPECTED me so much. The lady employee wanted me to die, giving me looks of death every time I squirmed because she was hurting me when she touched me.
It’s unfortunate that the owner is very nice, but she made some BAD decisions by hiring people who ruin her reputation.
NEVER will i EVER EVER EVER go back there — there are a million nail salons in Port Washington, Roslyn, Manhasset area… why waste your money on potentially getting the rudest people who will turn THEIR bad day into yours?

Very relaxing Ultimate Heel Therapy pedi, where my legs were wrapped with some kind of wonderful peppermint scrub, and all the harsh vestiges of winter were banished from my feet! Got a classic mani too. Cherie was delightful.

Not returning! My friend swears by this place and I’m not sure why. I went with her and we both were getting gel fills. They took her first and told me to sit down next to her. I thought we’d be done together but I literally waited until the lady was done with her nails until she began mine. I should’ve skipped out. I told her I wanted the same shape as I came in with (sharp and pointy) but instead I ended up with round and oval. I explained 6 times that I wanted it more pointy and she never got it. I have in and ended up with the exact opposite. When it came time for my top coat another woman sent me over to the nail dryer before she put the top coat on and I sat there for 15 minutes. She almost forget to ask for my payment. Overall I would say that I shouldn’t have spent 3 hrs at a nail salon for a gel fill. Sorry to say that I won’t be returning.

LOVE this place! They are so kind and accommodating and offer a ton of services at a standard rate. They’re also open late, which is a plus! I’ve never had an issue seeing someone even if I walk in at peek times. There are so many people working so there are always available chairs! I’ve also tried 4 different manicurists and they all have been great – and I’m super picky! Definitely would recommend.

While the mani/​pedis are your standard fare, though usually a few notches above a lot of the little shops in PW, they are by far the FASTEST place. I rarely have had to wait more than a few minutes, though they let you soak and sit in a chair (the place is rather large and never at capacity in terms of seating) and relax which I don’t mind at all. I’ve never made an appointment and always walk in and am out (for a regular pedicure) usually within 30 minutes. For me this a HUGE selling point along with autoclaved, straight out of the plastic pouch, tools and disposable pumice stones.

$ 25 for regular mani pedi and they’re open until 8pm, which is the latest in town. The manicure is less than average and they charge to take off your gel polish, which I’ve never had done in all the years of getting a manicure. The lady I had was also less enthused to give me the massage that came with my mani/​pedi, which I didn’t appreciate. If you’re in a real bind and need something open late then come, but I wouldn’t come back.

I went there hoping to relax a bit while I got pampered with a manicure and pedicure. Instead, I got a male technician who couldn’t care less about customer service and rushed through the entire thing. He spent all of about 1 minute on the massage and haphazardly went about painting my nails so I had to point out a few times where he had to go back and fix his job (i.e. got quite a bit of paint on my skin).
Also I didn’t think it was the cleanest place — or the most relaxing. There were quite a few technicians just hanging around talking so very loudly that the idea of closing my eyes and relaxing just wasn’t an option.

This is my mother’s go to nail place and I can see why. Every time we visit for a little mother-​daughter bonding nail time the women who run the salon are friendly and polite. The salon is large and clean, and has a decent selection of nail polish. It never feels overcrowded and has lots parking (something I will admit I don’t even think about, living in the city). I don’t know if the salon does nail art, but my mother once got a gel manicure and she loved it. The salon even offers a frequent visitor card, which is a nice bonus for people in the area.