The UPS Store

Go to a different location. I went in to get finger printed and was told I need to make an appointment, which I understand so when I asked the ups attendant if I could make one, in this store void of customers, I was given the swift response of no. Another attendant came up and said I could use the computer to do it real quick. So after 10 minutes of the computer attempting to load, I decided to just go to a different location. Little did I know, it would not be that easy because a man with a terrible mustache came out and harassed me for 2.50 for watching Internet explorer take a dump.

This place is a rip off !! Went here to ship a small package to Tampa …$ 64.00 !! Told them they are crazy and left. Went to UPS and shipped it for $ 26.00 !! I don’t mind a merchant trying to make a living but when they try to rip off the customer I have a problem with this. I feel sorry for the people who actually go here and pay these prices and some how think this is actually UPS.

These guys should all be fired. I’m a local Port Orange resident and every time I have tried to give them my business, they’ve given me the feeling that they’re being incredibly inconvenienced by their customers.
Example? — today I called them asking information about UPS international shipments, and not only do they not have the answers about basic UPS international services, but they also couldn’t even bother to try and find the answers for me.
The last time I went in there (which was ages ago because I avoid them like the plague) to get a single black & white page printed out, they tried to charge me a $ 3.50 «access fee», plus the printing fee. When I asked them what the «access fee» was for, they said it was the cost for them to insert the thumb-​drive into their computer. SERIOUSLY?
Someone needs to put this sign in their window:
THIS IS WHAT LOSERS LOOK LIKE.

I have dropped packages off on occasion and every time they are rude. They act like they don’t want to be there.

This store has all of the services that you would expect a typical UPS store to have. They seem to get a lot of business and at times, the wait in line can seem a little long. I’ve never seen more than two people assisting customers at any given time. Maybe I’ve just missed that. Sometimes there’s only one person helping. I like that the staff is knowledgeable and they do try to assist you with your needs.

I decided to rent a mailbox at this location and they were rude to me from the very beginning, especially the grouchy older woman manager always giving her condescending tone, impatient sighs and mean facial expressions.
I went to send a package one day and pickup mail from my mailbox. I grabbed my mail and as I read it in my car I saw there was an invoice to renew my mailbox. I looked at my clock and saw that they should still be open and raced back to the store only to discover they closed several minutes early.
The grouchy manager actually turned to face me through the door only to pretend not to see me and give me the cold shoulder as I held up my invoice for the mailbox through the clear glass door. The other gentleman saw me and was about to answer the door when the manager quickly asked him to retract his thought of caring and get back to counting the money.
This grouchy manager may be polite and kind to some, but I feel it is necessary to let others know how completely rude and insensitive she was to me as a customer that day. My experience of this store is that I as a customer don’t matter to them because all they want is their lousy paycheck at the end of the week and they just simply count the minutes until they can slide out of sight from the customer.
I refused to renew my mailbox, and I now question ever stepping into a UPS store ever again.