Islandwide Transportation

TERRIBLE EXPERIENCE.
My friend and I called for a taxi one night (were both females). When we were picked up, we were in the taxi for about 100ft before hitting a stoplight. While waiting at the stoplight, two belligerently drunken men tried to open our taxi door, graffically stating how they wanted to have their way with us. We locked the door of course, which then they tried to grop us through the cracked open window.
Our taxi driver actually started to yell at my friend and I to get out of the taxi because «he didn’t have time for this», and kicked us out the taxi with these two drunken men still harassing us. He has absolutely no regard for our safety or cared what might happen to us after he sped off and left us with our harassers.
I called Islandwide with the taxi number to complain, but I couldn’t even finish my story to the operator before she said «Unless you’re calling to get a different taxi driver, I don’t care» and hung up.
This business is unprofessional and clearly does NOT care about the safety of it’s customers. Especially for those who are female and want to remain safe, STEER CLEAR OF THIS COMPANY.

Really really bad service! Unreliable came over 20 minutes late for a pre-​booked time. No respect for costumer’s time commitments. Long island needs a better taxi solution for visitors.

I called this place at 3:10pm to order a taxi to take my family and I to the LIRR train station. I informed dispatch that I had to make my 4:10 train or I would be stuck until 10:40pm that night. She said I would get two texts. The first would say the driver would be on the way. The second to say he would be there soon. I waited until 3:40pm without one text. I eventually called another cab company who came within 10 mins and I was able to make the train. Needless to say, I received a call while on the train asking if I called for a cab asking where I was. I informed him that I was on the train that he almost made me miss. He then started making excuses which were ridiculous instead of apologizing. FYI, I am still awaiting the texts.

This is the worst taxi service that I’ve ever used. If you have Über use Über. If you don’t have Über you would be better off downloading Über right now instead of using Island Wide. They are slow, disrespectful and over priced. These people don’t deserve to be in business.

Hideous. Disgusting cars, no consideration for the medical transportation contracts that are their bread and butter. Cherise, the crack whore who dispatces in Patchogue, needs to go to rehab, as do 99% of the drivers. Their solution for taking more than 90 minutes to get from Port Jeff to Ronkonkoma is to send the taxi an hour early and threaten to leave me there if I don’t get in. Drivers don’t know where they’re going and yell at the passenger if they can’t supply directions. I have emailed the so-​called headquarters three times and gotten no response. I am starting an active campaign to have their Logisticare contract revoked. Oh and apparently they never drug test the drivers. Go with Lindy’s or Village Taxi.

These idiots get 0 stars. Worst, most unreliable cab company in the world. Better off riding your bike than catching a cab with these fucktards. Called a cab today with an hour to spare before my train leaves. Dispatcher says it should be fine and takes my #, should there be any problems. 15 mins before my train (which is about the time it takes to get from my house to the station) I call them up to make sure they’ll be there. Dispatcher assures me the driver will be there in a minute or 2. 15 minutes go by!!! Driver picks me up and my train will be there in 2 mins. I get in the car and rightfully ask what the hell happened? He didn’t even know what time the train was, then tries giving me the worst excuses I’ve ever heard. At this point I tell him to just take me to the next stop which he proceeds to charge me more $ for. I go to give him the $ mid-​route and this fucking idiot doesn’t even have change on him! Now we have to stop and he makes ME run in to get change. Meanwhile I see the train coming in as I run out of 7 – 11 with change. Then I have to run to catch the train. ISLANDWIDE I HOPE YOURE READING THIS REVIEW BC YOU’RE THE ABSOLUTE FUCKING WORST CAB COMPANY. I wish I could say this was my only bad experience with them but I’d have to write a novel if I went on.

We take this taxi service every Sunday.
Holy shit. Every driver is high on either crack, meth or both. The guys can’t even drive in a straight line… They swerve around in every lane and fuck around way too much. We once had this one driver and I couldn’t figured out what drug he was on so I analyzed his face, these were my results:
1. I couldn’t tell if his eyes were open or not
2. He was literally falling asleep while driving
3. We passed a group of homeless crackheads and the driver waves and said «what’s up guys! I’ll be back at 5»
Hypothesis: The driver was high on pot and heroin. Fucked. Probably owns sex dolls that he doesn’t clean too. Classic Crackface.
The average life span of these creatures is probably 35 – 40 years. They’re deaths are gonna be due to either crashes or drug overdoses. Or crashing while overdosed.
It’s an assclown comedy show.
It’s fucked.
The taxis look like they were hit by a tank several times and some have no handles the we once asked a driver why he had a dent in his car and he said it was another guys fault. My fucking ass it was another guys fault. The guy was definitely a serial killer at some point in his life, no doubt in my mind.
I wouldn’t be surprised to find a dead hooker in one of the taxis one of these Sundays. Unfortunately this cockfaced establishment is the only one in the fucked town of Port Jeff. Every one is Port Jeff is literally mutated from the gene pool. Fucking products of incest everywhere. My advise is to avoid this town with at least a solid 35 kilometer radius at all times. Come any closer and you’ll feel the retardation in the air. Don’t inhale throes retard fumes or they might infect you. Don’t take this gorilla shit «taxi» service ever. You might as well hang yourself.

How visually unpleasing can a vehicle be? How high can drivers driving said vehicle get? How many times have these drivers taken the road test before actually passing? How many fellonies can you have until you aren’t allowed to drive? These are all questions that islandwide will take to the limit.
Have no doubt in your mind that when you step into an islandwide vehicle your life hangs in a delicate balance. The Balance of man operating a machine under the influence of of multiple substances. Have no doubt that the expected wait time will be double if not quintuple the time they said.
These cars look like they’ve been infested by termites for 2 decades and never got an extermintor. They look like a pissed off Puerto Rican unloaded a mag on them. If a miracle occurs and the mighty lord is on your side then this car will have a ceiling and roof but most likely it won’t. Most likely there will be pieces missing everywhere and most likely the car will smell like an 80 year old man tht shat his pants and just smoked a crack pipe inside. While we are in their vehicles the drivers don’t hesitate to smoke cigarettes and write while driving and not looking at the road whatsoever. Stevie wonder would be a safer pick for a driver.
God damn islandwide.

To whom it may concern:
On September 18^th at 12:30 I was waiting for my scheduled pickup from 1998 Rte 112 Coram NY 11 727 to 37 Research Way Setauket for my appointment. The Islandwide taxi came 30 Minutes later than scheduled which upset me, I don’t like being late and I didn’t see any reasonable excuse for that. Patrick the driver accept responsibility as a representative of Islandwide he also chose to take a longer route he became more argumentative and refused to take me and drove me back to the complex while driving he disrespected me by saying I’m not a paying customer because I use Medical transit and I don’t pay for his gas. I said I dont care its not my problem that he has to pay doe gas and that he had another passenger in the car, I told him either call the police to get me out or drive to my destination. This is where he threatened me with violence I warned him such action would result in him get ting fired or jailed. Everytime he tried to get me out of the car he yelled cursed and tried to open the door where I would slap the button down.
I have a heart condition and had a stroke and don’t need the drama this driver has caused I deserve respect I earned my ride through my payment to medicaid every month. The Port Jefferson Office is poorly managed 85% of the time medical time calls are late with no apology. When the Police came I got out explaining why I was being difficult no driver should threaten a patron no matter how the company gets paid.

Awful, wherever you want to go, I guarantee you are better off walking. Do not call this place unless you have disposable money, time and sanity. I called at noon for a cab to pick me up at 2:15 to catch a 2:45 train. The station is a 6 min drive from where I was so I thought that was plenty of time. Wrong. The driver casually rolled in at 3:00 pm with zero urgency and asked me if I wanted to cancel. All the while I had been calling the company and they promised he was ‘on his way’ and just ‘stuck in traffic.’ Zero apologies from the cab company, they even tried to argue with me! Anyway, now my dad and I are going to spend some quality time waking to port Jeff station to catch the next train. On Father’s Day. Thank you island wide cab!

Horribly never call this cab co late late late when trying to find the driver the co gave excuses and leading Answers, we missed our train and ended walking. The driver rolled in 45 minutes late we thought leaving a half hour time buffer was enough

I don’t even know where to begin… I was staying in Wading River for my bachelorette party… the girls scheduled a van to transport 9 of us from wading river to a winery and then back a few hours later… The guy was 30 minutes late (which made us late for our reservation at the winer)
* He used a «toolbox» as his «step ladder» for the girls to climb in the van
*The ceiling inside the van was falling down and tied together in numerous places… …all the metal from the roof was exposed
*a crack in the windshield from left to right — the ENTIRE windshield — which I’m sure is ILLEGAL
*ripped seats in every row — we had to smoosh together b/​c girls with dresses couldn’t even sit on some parts of the seats or had to dodge the nasty dirty pieces of fabric hanging from the ceiling
**a HOLE in the floor — I could SEE THE ROAD underneath me, and everyone felt ill at the end of the ride from inhaling fumes that were coming into the inside of the van
*Duct tape all over the sides of the doors
* a homemade «TAXI» sign taped on the window… written in marker
* non functioning seatbelts
Overall, absolutely disgusting, dirty, unsafe, filthy van I have ever seen. It’s like they plucked it from the junkyard. This company should be mortified and embarrassed for using such a horrendous piece of JUNK to shuttle people around.
When we complained to the owner, she was rude, offered no apologies or anything… I don’t know how someone has a conscious charging people to ride is such a dump of a thing… I don’t know how you could expect any respect from anyone when providing such awful awful service to paying customers. DO NOT USE THIS COMPANY!!! IT IS A TOTAL RIPOFF.
SEE MY PHOTOS FOR ALL THE PROOF YOU NEED

HORRIBLE!!! They lied about every aspect of their services, left an invalid waiting on a corner for hours, treated her inhumanely, then tried to rob her blind. Legal proceedings are underway