Oxygen Fitness For Her

ZERO STARS!!! They told my wife that she could cancel her contract at any time! She explained to them that we were having a baby and wasn’t quite sure of how much time she could devote to the gym. «Not a problem» they said. «You can cancel at any time». Well, that was a lie!!! Please do not let them scam you too! There are many other great gyms around! Please do not let them take advantage of any more people.

It was handwritten onto my contract that I could cancel after one year with a $ 50 penalty. When I called to cancel, they «didn’t have» the original. I waited out the second year, tried to cancel and all of a sudden they had a copy, but NOW it was for a three year contract.
Almost a year into the contract, I received an extra charge. Turns out they «should» have been charging sales tax. Instead of eating THEIR mistake, they had backcharged me for the duration of the contract. Bad business. The customer service is terrible, the hours aren’t great.
The only reason this place stays in business is because they make money by scamming their members.
RUN far, and fast to any other gym.

I used to really enjoy my membership, and I am always supportive of strong female business owners. That said, one by one my favorite classes and instructors disappeared. Then Carmen took over management and it was the worst customer service experience. The hours of operation are inconvenient and the gym is a ghost town. Its not worth the money and its been an uphill battle to cancel my membership. I suggest looking elsewhere.

Stay far away from this gym. You will get locked into a 3 year contract with NO way of getting out of it. There are lots of other gyms in the area… go to ANY of them instead of Oxygen. All these negative reviews are no coincidence.
The staff is rude and their hours suck.

Wish I could give zero stars! Do not ever ever ever join this gym. Don’t join oxygen fitness in pompano! !!! You have better options I promise. Go on Unilocal.You’ll see. They screw people regularly. Its insane like holy crap. What a sham. The shiesty a hole of an owner couldn’t care less about her customers. Bunch of lies. The only reason it was good for me was because it was so close to my house and I enjoyed the classes for the most part. I liked the Zumba instructors and the Yoga instructors. That is all. I was there over a year, maybe even two? From the get go I was told that the hours would be extended because they weren’t open very late (8 mon-​thurs, till 7 fri, sat like 1 and sun closed) I was told this at least 5 different times to no avail. The hours got worse. Till 6 on Fridays and god forbid there was a holiday, they took 4 days off. Was so ridiculous. Was hot as hell there in the summertime, and during yoga you had to listen to children screaming from the room that had the child care. Who the hell wants to listen to children screaming during yoga? ?? Not me. Not anyone! And it’s was almost always am employees children screaming their heads off. The lady was nice, but clueless. Also the sound system sucked. It was constantly cutting out during Zumba classes and thwy would have to stop class and try and fix it. What a joke. Anyone can set up a decent, cheap stereo system that doesnt crap out every 5 minutes. .I felt bad for the instructors when that happened, and you would look over as they were trying to fix it and you would see Courtney, (Courtney Wittenberns… the owner and trifflin biotch) just sitting there, doing nothing, like oh well, screw em. .Are you serious? People in the class would be visibly frustrated and she didn’t give a rats ass. So many people complained. …Anytime I tried to bring a concern to her such as extended hours, etc, I was always blown off, like whatever. Towards the end I got a 5 dollar credit. Whoop dee doo… What a bunghole. The look on her face, like, «I could give two shits about my customers and I’m going to sit here and chew gum like a cow… Infuriating… The last straw, which, this was an ongoing issue that happened several times but came to a head last month when I left… So apparently she decided that if there aren’t at least 3 people in a class, the instructor won’t get paid and the class will be cancelled. So not only you, as a customer, but also the instructor can take out their time, drive to the gym, make a plan to take a class, or in the instructors case, do their job and get paid, and this sorry excuse for a business owner will say, (Or I’m sorry, make her employees say it, bc she doesn’t have the balls to say it herself being a coward) hey sorry you’re not getting paid with 2 people, buh bye, sorry. … What the actual f**k? Wtf does it matter to you whether there are 2 people or 20 people, ?? We are still paying you! !!! The instructor should get paid, and the customer should get their class. That’s what they are paying for! !!! You are charging for a service you are bout providing and that is bull! Not to mention, go on Unilocal, (Where this review is getting posted, and many other places) and you will see how, unhappy people are. They’re totally ripping off so many people. People are having their accounts charged after cancelling… I talked to a lady on the last day I was there (Our yoga class was cancelled last min and we were there EVERY week, and she said that charged her account randomly like 600 bucks. Wtf? ?? Crazy. They tried to charge me a random fee at the end. I disputed it. Got my money back. I changed my card, screw them. Not getting another dime. 30 day notice? Screw yourself! I will not be screwed. … Go on Unilocal.You’ll sh*t yourself. So amazing a small business owner could be so terrible to its customers and so clueless. Several people complained, and several people told me they were leaving. Going to the new LA Fitness opening on federal and 10^th st. It’s gonna be amazing and less money and better hours, more classes, more professional, huge, etc etc. F this craphole and F people who think they can take advantage of people and screw them out of money. You will be out of business soon. You don’t deserve to have a business if you’re gonna screw people. I laugh at your demise. Suck it boner!

Stay far away from this gym. You will get locked into a 3 year contract with NO way of getting out of it. There are lots of other gyms in the area… go to ANY of them instead of Oxygen. All these negative reviews are no coincidence.

Zero stars!!! STAY AWAY FROM THAT GYM!!! They got me too. I signed up last october and cancelled within the allowed time (I believe it was 3 days). I lost that yellow paper they gave as proof that I cancelled and now they are going to bill me for 3 years!!! I was also told I could cancel with 30 days notice! Unbelievable. This is a nightmare and it seems this world is made for criminals. That blond plastic manager is so rude and only cares for her own self. Now I am stuck with this. Any suggestion anyone? Maybe if we go as a groups… :)

NO STARS!
This gym is definitely filling in contracts after the fact. When I joined myself and my 2 daughters it was $ 41.34 a month no contract! One daughter stopped after 3 months, no problem they took her off the monthly fee, 2^nd daughter moved last year, again took her off the monthly fee, I am now trying to quit and they have gone back up to the original fee and said I have a 3 year contract! No gym in Broward County has 3 year contracts and I would have NEVER signed for that but surprise they have my signature on a contract! I am appaled and yes it is Carmen who came up with the contract, she would not letl me sign a cancellation form and they have continued to bill me.

The manager Carmen is so rude. She changed my membership without notifying me and will not fix the problem. Carmen claims that the computer automatically changes memberships because I came during an elite class. Well I have been using this club and all its classes since 2013 and I have always paid the same price. Basically she is changing the interpretation of how the contract reads after 18 months of membership. Find another gym ladies.

What a scam, they check boxes on there contracts after you sign making a one year membership three years.

I do not recommend signing up for this gym. The classes are good, but the management are very rude and deceitful in the way they do business. When I signed up Carmen assured me that my membership could be canceled at any time with a 30 day notice, however when I tried to cancel she told me they sign only 3 yr contracts and I didn’t have the option to cancel! They continue to try to charge me every month. After having issues with this I went in and asked for a copy of my cancellation form, and the paper I signed they had visibly gone back and scribbled over the dates written and put later dates trying to say that’s what I wrote and we signed originally.
It’s unfortunate that they are so dishonest because I think this gym has potential to do well, but you cannot grow your business by lying to your customers.

I got a response from the owner explaining that there are rules and regulations for staff and members… too bad my review didn’t speak of rules or regulations really, I was talking about the overall character/​rudeness of the place. There is potential there honestly, it’s just too bad they’re concerned with covering there asses in paperwork instead of making strides forward toward improvement.

If I could give it 0 stars I would. They lied to me about being able to cancel my contract with a 30 day notice. Thank god I made them write it in or I would be stuck with a 3 year contract to a crappy gym. Staff are rude and lazy. Child care area just never seemed to be cleaned. They had only half the lights on so couldn’t see the kids room properly on the tour. Only 1 staff member for kids room even though there were 2 infants & 6 toddlers. No way would I leave my kid there.

I went in to inquire about the price of membership/​classes ect… and …wow. The manager REFUSED to tell me anything? Really? Are you so expensive that you can’t tell people the cost of belonging to your gym? From what I saw it’s a tiny gym where people are on top of each other doing some form of aerobic class in the MIDDLE of all of the workout equipment. Tons of mirrors to try and make the place look bigger. Some advice — when people inquire about the price — don’t try to FORCE them to go on a 15 – 20 minute TOUR of the place saying «that’s not how we do things here» in order to find out. I pay $ 180 a month for unlimited Yoga. I just wanted an idea and considering we are right here in the Landings it would have been convenient to do my cardio here. So pompous. …and RUDE. Get a new manager. Photos are NOT accurate of the place.

People were very rude and unwelcoming. Made me feel like I shouldn’t have come in at all! Thankfully I declined the membership as I felt uncomfortable because two of my friends have since been poorly treated by Kourtney & her staff. Not a good way to do business!
Have since had 5 phone calls inviting me back, which is bizarre to me, but no thank you. I’d rather pay extra for another gym that’s run professionally. And doesn’t try to make larger women feel unwelcome! I’ve since lost 35lbs — no thanks to this gym!

I went to this gym because i saw in their website a promotion of $ 19 per month, i thought was really cheap. Anyways i went there, connie helped me out with the tour, she was really nice… she told me a much higher price than LA fitness or youfit, and they are a small location, when i asked her why so high if their website said another deal, she told me that is fake advertsiment, that she doesnt have control of that… I wasted my time today, cause im not going to pay that much for a place like that, i dont even trust the whole «oxygen» thing, since it is so easy for them to lie and laugh about it.

I like this gym for its classes but really the class teachers. The childcare lady Rosie is amazing and the actual reason i get to enjoy it so much. She is the most wonderful child minder and can control a room like no one i’ve ever seen. One of the negatives is an unprofessional short haired older lady to be their front of house. She takes her phone to the toilet, puts her make up on in the office where anyone can see her and washes colors out of her hair in the bathroom whilst she should be working. She is abrupt and doesn’t smile much. She randomly changes the AC temperature to suit her mood and not for the health of her patrons. Letting Zumba classes get up to 75 is just dangerous considering the age of many patrons. I had a list for people who were attending a party and she removed it without my permission and destroyed it without even being professional enough to have an adult conversation with me. I have never heard anyone say anything but negative things about her and feel someone more professional should be hired. Also courtney is always chewing a big mouthful of chewing gum which is really unprofessional and more professional establishments don’t allow their staff to do that