Master Auto Repair

I don’t know how anyone can give this man Vu anything less then a 5. I have never met a more honest mechanic. The first time I went to him I asked for a grand tune up. He told me that I did not need it, he just offered me what I needed. Being a single mother on a very strict budget, I appreciated that.
Then today, I drop my car off for the brakes to be done and an oil change. A normal mechanic would of done it… but he advised me that only my back were bad and I had a little time on my front brakes.
As I sat there waiting for my ride, I observed the way he interacted with other customers and he does this for every one. He is fair. First come first serve… it does not matter who you are or how long you have been a customer… everyone gets treated the same and provided an honest estimate.
I will ALWAYS take my cars to Vu. (I think that is his name.)

I got an oil change here. It was quick and cheap! It was less than $ 30 and they did it right after I pulled up. I probably waited around 10 minutes from handing over the keys and signing off the receipt. They accept card but I don’t think they accept checks. I highly recommend this place for an oil change. I’ll probably bring my car here if it needs any repairs as well. There’s also some fish to keep you company while you wait ;)

Charged $ 70 for a diagnostic test for my check engine light and wanted to charge me another $ 80 to fix it. I took my car to another mechanic who managed to get the light to turn off without a charging me more than $ 30 and that’s including the diagnostic test.

Master Auto is very professional, very honest and they WILL NOT cost you an arm and a leg!
My Engine light came on and I was frantically searching for a quality mechanic, and I found one. Vu is the man!
Ran the diagnostic, found and fixed the problem. All very quickly and all for one price! How amazing is that?
All in all, i wil always come to Vu for any of my automotive needs now. In fact, im going in today for a smog. :)

I towed my car here but before i left he quoted me for a fuel pump once i got there vu said ohhh you said sedan i thought you said van the price went up and he knew i was stuck. he broke my float and said how do you know it was me it could have been like that or something else then he said if its the float ill fix it but iff not ill charge you labor i said sure… not now though… i went back like 4 times same thing i got it fixed at another shop it was him. he’s a shady mechanic.

I only trust Master Auto and I know I am in good hands with Vu’s expertise and honesty. I am willing to take a 50-​mile round trip and have my car well maintained and only needed repairs. It is hard to find a good mechanic and I found one. You can’t go wrong with Master Auto.

Vu is a awesome dude to goto for your car. I had a starter issue one morning. Couldn’t replicate the issue when I had the car brought into his shop. Vu not only did NOT want to fix my car (cause he was unable to duplicate the situation). That is an awesome mechanic and one that definitely doesn’t come often or far from between. Mechanics these days are full of sh*t (most of them). Not Vu. I decided to trust my gut feeling and have the starter replace anyways by Vu.
It’s been over 2weeks now, and the car is starting and working like a champ again. Vu is definitely a good mechanic and a honest one at that. I will definitely bring my cars for him to service from now on. Pricing is fair and with a honest mechanic like Vu, a POSITIVE plus. Thanks again Vu, and thank you for your honest opinion to help someone and not just trying to make a new dollar.
That is how you earn business and returning customers. Cause I’m definitely going back to him and you can definitely be sure I will refer friends and family.

Very friendly attentive service, just make sure to get Vu’s attention when you get there since he’s always doing something. Very fast service, will squeeze your car in. Very polite man. He even gave me a 5 $ discount right off the bat. I will definitely be coming back if I have any car Troubles I can’t handle myself. Thanks Mr. Vu.

Well I found this place by Unilocal reference, I live like 4blocks away from this business and never went there cuz I thought was a very professional and expensive.
I was wrong, they very professional but not expensive, Mr Vu change my car brakes and resurfaced the rotors, all for $ 120.00 in only one hour.
Other places wanted to leave my car 3 – 4 hrs and they charge $ 140.00−180.00, he is very professional.
I asked if I need to change my sparkplug and he said, — - No, your car don’t need it yet! Any other mechanic could say yes, just to charge more.
Im a girl so all mechanics try to get advantage of me
I like his honestly and definitely I will come back, now one of my coworkers is looking for a mechanic and I feel confident to refer her to this place

I’ve been having all my car repairs and services here for the last 2 years now. Vu is very fair and honest with all the repairs and services the he’d done so far.
Great service all around! If you need any car repairs or service I would recommend taking your car here, you will not be disappointed.

Amazing service! The reviews are correct! Vu is very fair and helpful
Never fails to help! Just down the street from Western U!

This was my first time to this smog shop, was recommended by another buddy’s shop to smog my crv at this place.
Nothing good came out of my experience here, and being a shop owner myself watching vu smog my all stock honda crv was almost laughable.
First thing that came up was that he can’t smog my car because my plate number didn’t match my vin. I then gave him the pink slip sense it was a title transfer smog to confirm to him him it was matching he said ok, and then «yeah I typed it in computer wrong»
Second was he couldn’t find my 0bd2 scan port while looking on the driver side of vehicle, then states «our your sure your cars s 1998, theirs no scan port ». And was almost not going to smog it again. Wow.
I said yes of course it is and laughed. I said Look on the passenger side, it is over there (which all 98 – 2001 honda crv 0bd2 scan ports are). He then said ok I found it, never seen it on the passenger said he said. Hmm really?
Then we get to smoging my car, he puts it on the rollers with the front wheels. Mind you its a AWD honda CRV. I’m watching him thinking theirs no way he’s going to try and smog it right now with the back wheels on the ground. Well he did, car bogs out and doesn’t move. He gets out and asks «is this car 4wd or something? «I said yes. He asks «did it come like this? » In my head I was like really??? You own a shop and don’t know honda crvs are 4wd. Then he gets under the back of my car with his light to check it out to make sure I didn’t somehow turn a awd car from the factory to a awd car. Lol.
He then says «yeah its stock » I just lol in my head.
This keeps going, next he has to restart the whole system to set it up as a awd smog test.
So test is going good, almost done. Then he looks under my car and says everything went good, you passed the sniffer but you have a aftermarket catilytic converter. I said yeah I know, it’s a MagnaFlow. He said I can’t pass you because theirs no smog eq #s on it. Mind you guys he just looked under the car, no jacking it up, even took pictures from the side and said Yup its not a approved cat converter. Never once going under to look at it. He says let’s just stop here. I’m not going to finish smoging your car. He explains I need a new cat so he can type the numbers on it in his computer, once I get one come back and he will re test me.
I told him I’m taking my car to my shop to jack it up and get the numbers on the cat. So I left, went to my shop, jacked it up, #s were right on bottom of cat. Took pictures, then drove right back. (Took about 10 mins sense my shop is 2 minutes from them)
When I got back, told him there is indeed numbers on the cat, he said ok, but let’s see in my computer if they are smog legal numbers. He looks at the numbers on the cat, types them in the computer and confirms it’s a smog california legal catilytic converter.
He could have looked himself in the first place, that’s his job.
So he ends up smoging my car for the 3^rd time which passes with flying colors.
He seems like a good guy, but working on, or smoging cars. Please stay away. I just wonder how many people he failed on smog because they didn’t know he was in the wrong, or his lack of knowledge failed them. I do not recommend anyone that is not mechanically inclined to get there smog done here. He will take your money from lack of knowledge, or fail you on visual so you have to come back and pay again for a re test…

Vu was very friendly and professional he knew what he was doing. As a mechanic myself im wary of other mechanics touching my vehicles and trying to give me the run around. Vu was straight to the point and fixed what need to be fixed in a very quick manner. I would definitely reccomend him if you’re looking for a honest mechanic, they are hard to come by.

Always come here for an oil change. I like it here because I never have to wait and the pricing is the cheapest around. Also, great customer service! If I ever have a problem with my car, I know where to come!

Vu is an amazing man and I feel incredibly secure leaving my car in his hands. For a modern day mechanic he is fair, intelligent, and honest. An overall good man who knows what he is doing and for that I can’t recommend him enough.
When I bought my ’96 Camry it had an audio set attached that people apparently break windows to steal. Vu taught me the dangers of leaving the audio set attached in a town like Pomona where people will break windows to make a quick buck. He taught me how to easily remove it and plug it back in. He then showed me various other aspects of my car that I could easily tend to and maintain to keep the old bugger running longer. No other mechanic has ever taken the time to do such teaching with me, and at times Vu felt very Doctor-​like.
Anyway, thanks for quickly replacing my broken radiator and teaching me about my car. I will come back if I have future problems, and probably for an oil change soon!

Honesty + fair prices! Will be loyal customers from now on! Highly recommend this shop!

This guy is amazingly helpful! Patient, and very fair pricing, he took the time to explain the fixes that were needed on the car and the cost of each. He’s a rare bread of genuine good guys.
I wish I lived in the area so that he could be my mechanic.

Best Mechanic Experience Ever. I typically dread taking my car to the shop since I don’t know much about cars and fear I’ll get taken advantage of.
Vu immediately assisted me with a smile and had my car fixed in a timely manner. I mentioned having to drive to Arizona later that day and he gave me a heads up not to drive too fast with the type of tires I had. Whatta nice guy. His prices are competitive and I am very pleased with my repairs. The shop is next to a ⁷⁄₁₁ and a few restaurants if you get the munchies whilst waiting. Good 4G if you want to cruise the internetz.

This review is quite overdue.
I have been coming to Master Auto Repair for the last few years. I went between several mechanics before realizing that Vu and his team were the best people to service my vehicles.
The thing that strikes me the most, is how transparent Vu is about your vehicle. He will explain your problem, diagnosis, how that particular part works, and what is needed to fix it. Compare that to some not-​to-​be named mechanics. For example, one mechanic refused to allow me to even see his employees do an oil change. An oil change, seriously. When you don’t know what your mechanic is doing, who knows what shenanigans they are pulling?
This needs me to the next thing. Value. Vu never tries to rip you off. Let’s make it clear, this place is damn straight affordable. Vu does not cut corners. Although he may do it if you insist, he strongly advises against poor quality parts. He will steer you into choosing parts that are slightly more expensive, but will last a lifetime longer. That’s value over the long term. He never suggests any over-​the-​top product or services that will deliver negligible benefits. You know you can trust his advice on your vehicle. He’s got your back. Let’s talk costs also. His prices, as you can tell from other reviews, are very reasonable. Compared to other shops, they are very competitive.
All the value and affordability in the world means jack if you have to keep coming back to him for service though. The work in this shop speaks QUALITY. Vu takes pride in the quality of his teams work, and it shows. I have been to this shop for many things to get fixed. They get fixed, and the repairs last. I don’t think I’ve ever came back to fix something that was supposed to have been fixed before.
This review cannot speak enough volumes about how high of a caliber Master Auto is. Visit this shop yourself to see how amazing this team is. I trust all my maintenance and repair needs for my vehicles to him, and so should you. In the Los Angeles area, Master Auto has been the ONLY mechanic shop I have ever recommended to anyone, no matter if said person was in Hollywood or Pomona. I’d give this shop a 6 stars if I could. Bravo.

A friend of mine who works for a dealership had told me if I ever need any work done on a car, to order the parts online and call around to mechanics to give you a quote just for labor, since the mechanics make a big chunk of profit on parts, not just the labor.
My sister’s car needed brakes and new rotors for a Toyota Camry so I called around to a bunch of mechanics on Unilocal to see how much their labor was to replace the pads and the rotors and found this place to be the cheapest one out of 10 that I called. Others were quoting me $ 100-​$ 150 just for the labor and Vu, the owner of Master Auto Repair, said he would do it for just $ 50!
So now that I found the cheapest person to do the labor, I checked on Amazon to get the parts. I found brake pads and rotors for $ 110. So I called Vu again to ask how much if i get the parts and labor all together from you and he said $ 150. That was cheaper than if I would have ordered the parts and came in to pay the labor. Plus I wouldn’t have to wait for the parts to arrive in the mail. I called other mechanics on Unilocal with high ratings to check how much to replace brakes and rotors and they said $ 360! I don’t know how they got high ratings, but maybe it meant high prices haha
I went to his shop today and he did what he said he would do, and he did it all under an hour. I spent time talking to him while he was working on the car and got to know him.
Great guy, came from a poor family in Vietnam, dad was an American soldier who he still does not know who he is till this day. He moved out of Vietnam to the Philippines for 7 months till he could get sponsored to America, worked at an auto shop with his uncle for 3 years in anaheim, learned the business, then opened his own successful shop in Pomona in 2004. 10 years and he’s still there doing well.
Proof that the American dream is still alive and well! I told him he picked a great place to open his shop. The rent is way cheaper in Pomona than anywhere else. He said yes that is how he is able to offer much lower prices to his customers. He said in Anaheim they had to charge a lot because the rent was much higher.
One more thing I should mention is that I took auto mechanics classes for 3 years in high school and my teacher always preached to us to never get work done at a shop unless that mechanic is ASE certified. It’s a national certification that a mechanics have to take to prove they are competent and knowledgeable in repairing cars. Vu is ASE certified, so you can count on them to do a good job and know what they are doing to repair your car.
So if you need any work done on your car, whether you order the parts online or get it all through him, this place is worth the drive to get your stuff done. You’ll save a couple hundred bucks. He is even confident that he is the cheapest. He told me I’m sure you called around before you came here and found out I was the cheapest right? I told him yes you are right. I will recommend him to any of my friends or family that needs to get work done on their cars. I know this is a long review for a mechanic, but I thought it would be nice to get a little background on the place and the owner so you too can feel comfortable taking one of your most valuable things you own to them.