Brake Masters

Came here a month ago to have my wheels studs replaced, because Americas tire broke them and they me to these guys to do the job. I was in and out in 45mins… What a surprise!!! Good job guys…

Great quick service! I was hesitant to take my brakes to get service by an overpriced mechanic, since my husband has done my brakes in the past. Decided not to waste time & pay for service with warranty to be done in a timely manner. To my surprise I wasn’t sold anything more than my brake service. To top it off they went above and beyond & informed something another mechanic told me I needed to do was not necessary. My gas cap light always turns on and past mechanic told me I needed my fuel line check or replaced, since my gas cap was recently replaced & the light still goes off. Antonio at Brake Master informed me he was able to do a temporary fix until I buy a new «Jeep» gas cap & not a universal gas cap that I was sold. He even went to show me how loose & wobbly the cap was & informed me how it should fit so the sensor will not go off. Antonio even had my brake rotor set aside since he knew my husband was concerned that I only needed one new rotor.

Adam and his team deliver only the best service and quality of work.
I recently brought my Tahoe to replace the sealer between the transmission and engine, along with an oil pan. This is an extensive labor process. Adam took the time to thoroughly explain what needed to be done, with no gimmicks. I appreciated his honesty.

Love brake masters always been honest and they work on my escalade and all my other cars. Excellent work customer for life.

Awesome people here. Brought my mazda 3 here at 5ish and they close at 6. (Sorry about that) but they were able to do an alignment within those times. I really appreciate that they were able to finish it for me. Will fsure be coming back if I need anything. Real friendly people here.

My dad has been bringing our family cars here since I was a kid — so, naturally, when my brakes sounded really bad, this is the first place that came to mind.
I got here at 8:30 in the morning and my car went right up on the lift. I told the guys that I have to be at school by 10, and they worked their hardest to get me out of here in a timely manner, reassuring me that a problem can sound worse than it really is.
I needed front brake/​rotor work, as well as front shocks. They told me what my options were in terms of what needs to get fixed now versus what ultimately needs to be done. They honored my coupon without hesitation and even gave me a ride to school so I didn’t miss class!
Seriously, these guys are the best. Just trust me… You’ve never been in better hands.

These are 2 reasons for 2 stars.
1. They try to charge me for alignment inspection even before if a car is needed one.
2. Their service quote is very high for replacing shocks/​struts so please shop around local shops as you will find better deal.
They seem to be only concerned about selling services quickly to you, but overall they are not misleading. Hope they can bring the price down and offer free inspection services for alignments, brakes etc. instead of charging for inspection.
A plus is they will offer life time warranty on parts (labor too?) I think.

After seeing all the good reviews I was convinced to bring my car here and also the fact that I had a coupon from America’s Tire to get and alignment made my decision that much easier. The staff was friendly and patient but I don’t think they have the knowledge nor the equipment to get the job done correctly. After they did an alignment on my car the first time I noticed that my steering wheel was crooked, I needed to steer the wheel slightly to the left to keep the car straight. This is extremely annoying and it’s impossible to get used to specially for someone like me that drives a long commute every day. I took it back and told the guy if he could fix it, after 10 minutes he test drove it and said it was good to go but when I drove off again I noticed that nothing changed. I took it back again a few days after and talked to a different guy and said they would do the alignment again… And yet again the same problem. I drive an 09 Acura TSX, and I had never had any issue with it, always a smooth ride until I brought it here. Sorry if I sound picky but as a car enthusiast little things like this will bother the s**t out of me. If you’re like me do not bother bringing your car here, spend the extra bucks to take it to the dealer or somewhere where they have state of the art equipment. Taking my car to the dealer later this week to get this fixed.

Great service… Came here for an oil change knowing my car needed more maintenance but I didn’t know how bad it was since it had been a while since my last brakes were change, this guys were able to see that and they took care of it, I am glad they noticed before it got bad
I am very happy with the service and the tuff was very friendly, I will definitely come back.

I came to this brake master to have my poor little old RAV 4 Checked out! Thank God I did. Ive been to another brake masters, so I decided to come to this location since it was a bit closer to home!
My car, is a 2011, and has over 240k miles. I rarely drive this car, especially since having my son, Ive been driving my other car. So this car has been basically abandonded, sitting by its lonesome.
So to make a long story short, I brought my car. I explained my cars history, and after so, they made recommendations.
I got a oil change and also they advised me soon, that I would have to have a part replaced, I forgot what part !! :oX
They also changed my windshield wipers… free of charge: D I guess I really needed new wipes haha
The staff was very kind and professional. I felt comfortable because they explained everything in detail and listen to me.
If you need service this is the place to go!!!

I am so sorry that I didn’t have the picture perfect experiences of the all the reviewers here. I have been to this place twice. Both times I felt pressured to have unnecessary work done.

This place is very professional. The guy in the front (Antonio) was very polite and had me in and out in no time. Made recommendations but never made me feel pressured to buy anything. Will be coming back

First time here and won’t be our last! The employees here are friendly, fast, professional, and most importantly HONEST! Finally an auto repair shop that’s honest! :)
We usually take the cars to the dealership for «free oils changes.» But they make up the money they lose in giving free oil changes by «finding» something terribly wrong with the cars that need major repair while they are changing the oil. Jigga wut? We’re only at the dealership for oil changes and did not ask to have any additional car service checks. We actually regularly check our car tires and fluids and haven’t notice anything out of the norm with our cars. But, we’re no fools and get a second and third opinion. A-​HA! We confirm the dealership have lied to us! Tsk tsk… shame shame. They need a time out. SMH.
Well, we canvassed around for a reliable and an affordable place to change the oil and brake pads. Hence, we are here at Brake Masters! So glad we came here instead of the greedy and dishonest dealership. Brake Masters saved us time, money, and headaches. They’re awesome. I totally recommend this place if you’re in the area.
Now we drive off into the sunset… smoothly, lol. ;D

This is the best place to get good and honest service! I have a Mazda CX-​9 and I am taking my car here from now on. I live in Anaheim and take my car to the dealership where I purchased it for oil changes.
For the last 3 years I started hearing a squeaking noise, (thought it was the rear breaks or shocks) I informed the service Dept. at Mazda of Orange and they kept telling me there was no problem. Well the noise over the last few months was getting worse and really annoying, so I was in the area and was told to go here. I drove in a few minutes before closing, thinking they would tell me to come back the next day.
That was the complete opposite response I got, they were able to check my car within a few minutes and informed me that the spare tire underneath my car was loose and about to fall off. (which by the way Mazda servicing dept. had screwed it back in after a flat tire is rec’d around this time) 3 years ago.
Break Master made sure the spare tire was back in secure and tight and low and behold– music to my ears have not heard the noise since.
I can’t even imagine if this tire would of fell off on the freeway (dangerous indeed), I was very lucky to bring my car here. Thank you Break Masters of Pomona!

My front end was shaking when I braked when going over 60 mph. My tire guy said I needed new brakes when I took them in to get rotated. He handed me a coupon for t Brake Masters, and said they would check my brakes for free. Sure enough, they replaced my front brakes and rotors for $ 355. and told me that I didn’t need an alignment. I thought that was really honest of them not tot charge me for an alignment. All explanations were concise and to the point. No coffee, so if its early morning, you have to get your own cuppa. I would go back.

The dealer told me that needed ALL my brakes replaced and I told them I’d be back. Ha yea right. I had heard this place had new owners so I gave them a try. I think his name was Adam. He said he would take a look and he said only the front brakes needed to be replaced and that the rear still had a lot left. Phew! He saved me some money. They changed them pretty quickly too. Cool thing is they offer a shuttle service if you need it. Oh and they don’t have coffee but that’s ok. I highly recommend this place.

Very honest people at Brake Masters. I took my vehicle to get new brakes, and they offered an inspection. I already knew that the front brakes very fine, and only the rear brakes needed replacement.
After the brake inspection, they told me what I already knew. They offered a great price, and the repairs took only 40 minutes as promised. It’s a little bit far but well-​worth it in my opinion. I will also give them an opportunity when my vehicle needs an alignment.

I got a recommendation from a gentleman at Good Year tires in Chino Hills (Shawn) about Brake Masters in Pomona for a TUNE UP… i would have never thought of goin to a brake place for a tune up.
I spoke to Al he gave me AMAZING PRICES hopefully its as good as the job they will do. I will drop off my car in the a.m. and let everyone know how it goes and see if the price stays the same or at least very close…

Second time here for an oil change and both times they’ve been honest, quick and efficient. I would highly recommend this place.
I love how they review everything with you and make suggestions. They told me about a belt in the engine that was ready to snap. They didn’t put pressure on me to replace it but they showed me the belt and how damaged it was. They were honest about what I needed done and weren’t on me to get anything done that day. Hella classy! This is my go to oil change spot!

Long story short — 4 stars for nice honest service. Minus 1 for gross bathroom and graffiti remnants on the bulk of the windows.
Long story:
I really hate coming to places where I know I have to spend money I wasn’t planning to spend. That said, my experience here was actually better than expected. The guy at the counter (I forget his name, sorry!) was very nice, personable and HONEST! I can’t tell you what that means to a woman who had to take her car in for any service whatsoever. Yes, I said HONEST!
A few months ago I bought tires at Costco mainly because I had to but also because they had a coupon and purchasing tires there means you get free service (rotations, inflation, etc) as long as you own the tires and maintain your membership. Anyway, the problem is that those guys at the Montclair location are a little overzealous when torquing, so much so that they broke a few lugs and stems. Luckily they reimburse for that and they recommended that I go to this Brake Masters. To be honest I was skeptical because this place is not located in the best area, in fact it had been tagged with graffiti recently and although they washed off what they could, the graffiti looked like it was permanently etched in the windows.
Anyway, the guy checked out my car, gave me a quote and had his guys get to work. He came back and told me that there were actually more stems that needed to be replaced. He still stuck to the initial quote and worked the numbers in order to include the additional parts and labor. Wow! Come to find out that while there is more labor involved, they generally buy these types of parts in a set so that wouldn’t have cost him any more but the labor does of course. I am not a person of means so even though I would get reimbursed for these costs, I still had to front the money so keeping the cost down was important to me.
I am seriously considering returning here to get my brakes done. I’ve been to the dealer twice and they’re still squealing like banshees!