Bob Jeannotte Buick GMC

My wife and I had a brand new Tahoe lease and needed to downgrade quickly for personal reasons. We found a nice used Traverse on the internet and called manager Chris Bezaire. He was more then professional and over the top educated on the vehicles. We drove an hour to come and see him. He took care of everything on the Tahoe and got us into the Traverse in no time at all. There was a small problem with the outside mirror and a ding in the door. With one trip back he made the vehicle perfect with no questions asked. We love the dealership, we love Chris and we love the Traverse. I will look to him and Jeanotte for any and all vehicles I purchase going forward. I’ll also tell everyone I know. This review is 100% ligit. Thanks To Chris and your staff. We won’t forget it. Jeff

I wanted to come see car here in used sales. I called, let them know, and he said he’d call me if anyone came before I got there. He was consistent and called me to tell me a few people were test driving it. Then, he called me back at 8pm (they close at 9) to tell me that the people wanted to have the vehicle inspected in the morning, so I could still come and «grab» it if I wanted to. They were almost closed at this point, so he told me to come «first thing in the morning, get here at 8am.»
Now, I know business is business and you have to make money. I get it. But, this other person has made an appointment with you to come see this vehicle and take it to a mechanic. I know they might not keep that appointment, but they’ve made it. Then, you call someone and tell them to hurry up and come look at the car, basically before the other person has a chance to have it inspected?
I don’t know. Maybe I’m just not a shady enough person, but that rubbed me the wrong way. If I was that other person and came up to the dealership at my specified time after I went through the trouble of setting up a mechanic to inspect it and the car was gone, I would be irate. That, the fact that the price dropped almost $ 3,000 in one day, and that they seemed so rushed to either get rid of the car (before it was inspected) or screw the other guy over did it for me. I never came in and never will.
Oh and I also asked for an estimated value on my Fusion, twice. I know it wouldn’t have been exact, but no other dealership (and I called about 5 others) had an issue giving me a rough estimate over the phone. I just kept getting, «We’ll work it out» from this dealership.

Amazing experience — fast and friendly and not pushy at all! :) Brett was great to work with and was able to get me the car I wanted and paperwork done so quickly!

Tim Weir did a fantastic job helping me get into a great car. Helped me trade in two cars, and got me a good deal on financing for a 2015 GMC Terrain. Tim Weir followed up on the sale and was willing to help out with learning the vehicle even after the sale was done. I’ve bought vehicles from several other dealerships in the past including Marty Feldman Chevrolet (awful), Lou Lariche Chevrolet, and Bill Brown Ford. Out of all my experiences, the quality of service I received from Tim Weir and this dealership was far beyond that of the others. If my next vehicle purchase is a GMC or Buick product, it will definitely be from this dealership.

It was time for my wife to purchase a new vehicle, she decided on a Buick Encore. So she went car shopping on her own and went to Bob Jeannotte Buick and GMC. She spent about 1−½ hours with the sales person Steve Dickson and test drove the Encore. When she returned home she was very pleased with the way she was treated and was very happy with the information she received. She then called Steve to purchase the vehicle. A couple of days later we went to pick-​up the car we were delighted that everything was ready and waiting. Steve spent at least an hour demonstrating the Encore features. He was helpful and completed the sale without any issues. She is now the proud and happy owner of a ’15 Buick Encore. Thank you Bob Jeannotte!

Stupidly, I went there 3 times before getting waited on. When I did, salesman was OK, but failed to follow-​up.
Went to their web site sent inquirery about specific vehicle, no follow-​up. If they don’t want to sell a car, how good are they going to be about servicing a car after they have the money?

Brent was very easy to deal with. Buying a new car has never been this easy of a process! I will definitely return and recommend family and friends.

This is the best Buick GMC dealership in the Detroit area. Everyone is always so nice and helpful.

They did work on one of our prior cars, a Saturn Aura which had a roof ding, before we turned it in (as the lease was up). Perfect timely job and could not have been any more pleased. More recently, they were who we dealt with before and after the insurance company totalled our last car, an HHR.
Al in the service and repair department here is a gem. He is honest, helpful and even gave me his home number when I needed advice about the claims process. He got us a loaner and basically made our nightmare so much easier to bear. I cannot say how much I appreciated all he did for us.
My parents bought their most recent vehicle here and they love it. Their Denali is a beaut and they really got a great price on it to boot. They hated shopping for vehicles but here they managed to settle it all quickly. They came in specifically when they found an SVU in their online inventory list that matched their needs. When that vehicle was unavailable, Jeanotte hooked them up with a big upgrade for roughly the same price. I also know they get all kinds of attention and service since the purchase, which is nice.
Overall I am really a fan of Jeanotte for new car purchases, repairs and service.