Public Storage

Called to get information about the rental process, and Ian was extremely helpful, knowledgeable and friendly. He answered all of my questions in a very professional manner. He also let me know that if I needed any moving supplies that Public Storage carries them… good to know!

In as much as I needed storage area soon property manager gave us all the time and space to make a decision. He was very professional and really knows what he’s talking about. It really surprised me how he mastered his responsibilities. To that I really salute him. Good job Shane!

Sheila at Public Storage could not have been more helpful or professional. She helped us with a big move for my mom and we weren’t sure which size unit to get. She helped us figure out what we needed and everything fit perfectly. I highly recommend Public Storage.

Melody and Marc are both amazing people to work with. It’s amazing how friendly they are. Melody always provides you with accurate information which is very important when you are renting a unit.
Thanks guys!

This has been a great storage space – I rented the 10×20 unit 2 years ago and am now moving.
Melody and Marc have been very helpful. The space is very safe, convenient and is easy to access. I recommend this location highly!

The manager Melody is great! I was wonderful to see that she was still there when I came in with my friend to rent again. Got such great customer service, came back in when I needed another space. If she hadn’t been there, I might have gone elsewhere.

Melody whom we signed up with was one of the nicest people I’ve ever met. We needed a storage locker for just 1 month while we’re moving. Looking through everything available (Craigslist and every online site imaginable) we called a Public Storage location that was just a tad closer but they informed us they were full. They did however advise us to this location (so happy they did) and also informed us about the dollar special (fist month is a dollar). We had figured that because we only needed one month we wouldn’t qualify. But there is no minimum number of months– so after we paid some fees + a lock we were out of there for about $ 40 and a 10×20 unit. Perfect. I would recommend to anyone!

This is a GREAT self-​storage facility! I have rented self-​storage facilities all over the Western United States, and this is about as good as it gets. It is extremely rare to find a storage facility like this, where they get everything right.
The location is convenient, about a mile off the 580 freeway; and the facility is enormous so there are a range of different sized units (most all, are drive-​up), and there are no bugs/​critters.
Most importantly, Melody and Mark are the consummate professionals. They run a tight ship but they are also very polite and a pleasure to work with.
5 stars!

I’ve had a unit here for 3+ years for business purposes. So, I’m typically in and out weekly. Good news, bad news. Melody the property manager is extremely helpful and pleasant. My unit and its contents have always been safe and location is great. However, the price is OUTRAGEOUS. The price the first year is reasonable and competitive but they raise it considerably every year afterwards. It’s horrible!

I’m not sure why there are such bad reviews of this location, I had a extremely good experience here. I needed to find a storage unit, and I found one here with an awesome promotion. I got the (5×10) unit, and it is only $ 62 a month.
When I arrived, I was greeted by Marc & Jessica. These two were extremely professional, and helped me with all my needs. I had to pay around 50 out the door for the unit, due to insurance, a lock, and admin fee’s. Honestly though, these two made me feel very welcome, they were nice, and basically made my day a lot easier.
They give you a tour of the unit before you buy it, just to make sure that this is the unit you want. I will be a customer of theirs for a long time. Thanks again Marc & Jessica!!!

I made my reservation online, entering in a credit card so I thought i was official and good to go. It was moving day, and when I showed up to Public Storage with my moving truck, I was told that my reservation was cancelled because I was 2 hours past the time I had estimated I’d be there when speaking to a rep a few days before. It’s moving, of course I’m late! I thought it was just so they know roughly to expect me, the local rep never said that if late and unreachable for an hour or two, I’d lose my reservation. And why did the website have me enter a credit card if I could lose my reservation so easily. Obviously it’s not binding if you don’t show up on time, and they don’t charge you and hold your space.
Lucky for me, they had more spaces available, but the horrible thing about losing the reservation is that the new space wasn’t eligible for the $ 1 first month promotion that I signed up for when making the reservation. I ended up paying full cost for the first month, instead of the deal I expected, thus costing me an extra $ 100+ that day. Moving is expensive and my funds were a bit tight, but I didn’t have much choice so I paid it to get the space.
Marc, who was the rep there at that time, though not really apologetic about this (just said that he had tried to reach me by phone), was very helpful in getting me a new space and getting me through the process quickly. He showed me a couple options, gave me the rundown, and was a nice guy.
The location has a good layout, it’s a well placed location (right off of Santa Rita), and Marc was very helpful. But 3 stars because no one told me to call ahead if I was likely to be a bit late, and therefore I spent a ton of money that I wasn’t expecting to. I assumed that as long as I was there before closing, than all is good and they have a credit card on file to know that I’m serious.
Call ahead if you want to keep your original deal!

Melody whom I signed up with was polite and helpful. When I signed up there was a promotion for the 1^st month of a unit. But in the end there are $ 22 of fees. With mandatory insurance ($ 9) and a lock ($ 18) all of it added up to a bit over $ 50 for a month for the smallest unit possible (around 5×5 ft), which is fair. The unit was in good condition and clean, so far nothing to complain. Make sure you write down details about the auto-​renewal policy, if you miss the cancellation date you’ll have to pay for another full month.

This is the second time I rent a unit from this place. The reason I came back. The units are nice and clean, easy to get to and because the management. I always went in every month to pay my bill so I got to know her. When I came back she still knew my name. I recommend this place to anybody.

I rent a large unit at this location for aprox. 2 years without incident, this place is always nice and clean… overall good experience

If you like to have ant infestation, rude property managers, leaking roofs, and extremely dusty units… this is the place for you to store your stuff. Lets not forget about them raising the rents for the units here every year. Alija in the office can seriously care less about you. If you try to ask her any questions for any help she will GO OUT of her way to avoid helping you. Lets not forget about how rude she is to people.
Tip: Buy your own lock before you come here to rent a unit. They’ll sell you one at a rip of price. BTW the insurance is optional so don’t let them force you into buying it.

My cousin and I were moving out of our apartment into a smaller one, when we decided we needed to store some things we looked around the nearby places, I came across the Public Storage. We stopped by to check it out. Upon arriving we met the manager Melody, she was able to answer all our questions and made helpful suggestions. The other employee there Steve, took us outside and showed us around. The whole place is clean and well taken care of. Steve proved to be just as knowledgeable when we asked him questions about the property and what needed to be done to rent a unit. Overall, very happy my cousin and I agreed on this place.