Hearing Services

I have been a patient of Dr Billheimer and his staff for the past 4 years and purchased my first pair of hearing aids here. The initial visit included thorough testing followed by trial usage of 3 different models to ensure the best choice. They were so accommodating, always stating to take my time in testing the aids. After my purchase, they were very responsive during follow up calls and visits. I should say that I was very apprehensive before going in because I had a terrible experience at the Fremont Hearing Aid Center, where I left without even considering purchasing hearing aids from them. Dr Billheimer’s office made the experience comfortable and pleasant. This office has since been acquired by Connect Hearing, a health provider. When you go there, make sure you ask for Dr. Billheimer by name. You will happy you did!

I have been using Hearing Services since 1993. They are absolutely the best at what they do! They made my initial decision to get a hearing aid easy, removing issues about which one is best or what if I don’t like it. They offered a trial period with refund. Of course I never needed it because they assisted me in choosing the best one for my lifestyle and preferences. I have over the years needed adjustments and reforming as my ear changed it’s shape. That was no issue as they were able to handle that timely! I later added a second aid for my right ear. Technology had changed significantly since my first aids. I like it so much, I plan on returning to get another one for my left ear. Overall I think have purchased 4 hearing aids from them and would do it again! Local service, truly a caring group of people, professional, yet personable! Thank’s Ken!

These people are the best at what they do. All are very professional in all aspects of there job. I have been going to this office for about 4 years with never a problem. I was on vacation in Maui when I had a problem with one of my devices. I called Ellen at the office and she got me an appointment with an office near my condo that not only took care of my problem and saved my vacation.
There is no better customer service