Hacienda Surgery Center

Had bilateral foot surgery at the Hacienda Surgery Center today and was so impressed with the staff from the front desk, back room helpers, surgery room staff, Anesthesiologist, and RN’s. So organized, thoughtful and competent. The facility was very clean and could observe workers constantly using disinfectant wipes and wiping down beds and being very concerned about cleanliness. Would highly recommend without reservation. And Dr. Oji is nothing short of «amazing» in clinical skills, bedside manner and patience.

I’ve been a patient at Hacienda Surgery Center nine times now. Each time I visit, I’m very impressed by the professionalism and kindness of every member of the staff that I come in contact with, from the front desk, to the prep nurses, the doctors, and the discharge nurses.
As an employee of various companies throughout my own life, I know that the morale of an organization is usually set at the top. Kudos to whoever runs the Hacienda Surgery Center. It seems to me you’re doing something right. All the employees seem happy. And trust me, when you’re about to get a surgical procedure, it’s really comforting to be surrounded by happy people. Happiness is contagious. Thank you!

First off, I have NEVER EVER EVER had any kind of surgery. This was my first surgery. The staff at Hacienda Surgery Center were amazing. They took such good care of me. All the nurses checked on me every couple of min. Never have met such caring and loving nurses. Dr. Immerman was the doctor who did my surgery. One of the best! I didn’t feel a thing. I had carpal tunnel surgery. Dr. Immerman knows exactly what he is doing! Great doctor! Great nurses. Clean and wonderful facility.

I went in on ⁷⁄₁₅ for a spinal epidural. I could barely walk or stand when I got out of my son’s car. Seeing my struggle to complete the paperwork they took me into the back and got me into a bed in a position with ice packs to ease the pain. They then helped me complete the forms so I could review and sign. The staff was very caring and compassionate through out my entire time there and very good about making sure I understood the post-​op instructions when my son took me home. I received a follow up call to make sure everything was OK. Really a great place. I would prefer to go back here if I have a choice in the future.

Went there for a sinus surgery last Monday. The process was really easy, processed nicely.
Anyway’s I don’t like needles but the tech that did my IV, she was a star. Of course I felt the small prick with the deadener and then felt the pressure as she shoved the straw sized IV 3′ up my arm (it’s an exaggeration because I DONT LIKE NEEDLES!!). But honestly if I could have her draw blood whenever I needed I would, she was stellar, in and out booya. And to her skill, no bruise, in fact the IV hole itself healed up really quickly. Crazy quick, crazy that there was no bruising (AT ALL).
To the nurses/​techs/​other that asked the various questions, to the nice tech that made sure I was comfortable when the final gassing happened, rubbing my shoulder making sure that I knew I wasn’t alone (wasn’t needed, but appreciated, had I been able to move my arms I would have grabbed her hand and thanked her, but alas they had me down. Soo Thank you!
And to the poor post op nurse that was handed a gray life form and had to put color back into my cheeks, provide oxygen a few times and deal with my kicking, tossing and attempts to remove my bandages as I was coming to. The only things I remember clearly are «open your eyes», breath deep, and «want an ice chip» and the fact that she had to change my gown a couple times due to excessive sweating (sorry about that: /​). But it was awesome, she had to pick up the slack from the general anaesthesia and do what she could to get me home.
Over all great experience (However I would like to get the same discounts insurance companies get! :)))) :) no one like to have to write that big check, or slide the plastic, but for their part, they did all the pieces well.
So thank you!
Tory

I recently had an outpatient surgery at The Hacienda Surgery Center. I cannot express how professional and on how on their game this center is. Every step was seamless and flowed perfectly. The staff here is extremely professional, but also very kind and understanding. I highly recommend this facility.

Went here a few days ago for a sinus/​septum/​adenoid surgery and was super impressed by everyone there. We arrived an hour before my scheduled procedure time and waited about fifteen minutes while doing paperwork. The nurses were very helpful throughout all the prep work and very calming (I faint around needles). They were all so friendly and personable, and they took their time with me to answer questions and make sure everything was done properly.

I have been to the Hacienda Surgery Center twice now. Both times they have been incredibly attentive and compassionate in their care.

Avoid at all costs!!!
…modesty forbids me to even type the review I would like to type
after the billing company… ABEO… just woke me up in the middle of the night over some stupid billing error
yes…I am pissed… and if I type any more I will get banned from Unilocal
#@*^$#@!!!

I had back surgery here in September. The staff are superb. They put you at ease and are very confident and caring. My experience could not have been better. Thanks to every one at the Hacienda Surgery Center.

Very professional and organized facility. Run like a well oiled machine! Friendly and efficient staff. Very impressed.

Very professional staff through and through. Clean facility however the layout can be confusing when you walk in. If you have an appointment there, make sure you ask in advance which floor the office is on as I couldn’t find a directory anywhere.