Cingular Wireless Pcs Store

The asst manager at the Livermore store is super sweet. I dunno about the rest of the customer service but Kallie was never pushy when my often annoying father asks too many questions. For that, I give her five stars.
I know customer service usually isn’t very good over the phone or in person, so I was pleasantly surprised when we spoke to the asst manager.

Dear Cingular Wireless Saleswoman,
Thank you for the constant evil «get-​the-​hell-​outta-​here» looks. I’m sorry that your husband refused to pick up a birthday cake for your son even though he was still at work and by your own admission, you were off work in an hour. But do you really need to scream 4-​letter words into the store phone at him for a solid 8 minutes while a customer was waiting to be helped? All I wanted was a freakin’ cell phone upgrade, you demented harpy.
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Dear Cingular Wireless Salesman,
Thank you for giving me an apologetic look and whispering «sorry» while you were helping another customer. The lady you were helping seemed very happy with the job you were doing. For your actions, I’m giving the store one extra star.