As seen on TV

Horrible product return policy. As businesses go, this one is as bad as it gets. I purchased a french fries machine (That’s a device that takes a potato and with the push of a crank, slices it into neat french fries). On the very first potato, the machine exploded into little plastic parts. The metal parts bent completely out of shape. Conclusion: this product is of such cheap quality, you would not want a replacement. You’d just want your money back. You wouldn’t want another nor any other product probably built by little kids in China (my guessed opinion). So I placed all the broken parts back into the box, thinking that all this was all self explanatory. They refused to refund me my money! Only exchange or store credit. As far as I know, this is even against California law making this business a criminal enterprise. So be forewarned. Don’t ever ever ever shop here.

If you want a to buy junk with a no return policy? Then go ahead and waste your money. My 10 year old Daughter saved her money and bought a toy she had always wanted in this joke of a business! It fell apart after she had it one week. My Wife and Daughter tried to return the idem. They had to deal with an employee that was a true functional idiot. I am glad to see this store has now moved to a smaller location. Next step is out of business!

I am so not a fan of this one in Stoneridge… the owners are so unhelpful. I went in looking for a specific item. They stated they’d have it in two weeks. I asked if there were other stores that I could check and she said no. I went in three weeks later, and they still had not received the item — said this week it should be here, yet I have a birthday party today that I needed it for. I again asked if there were any places I could check out and they said, «no, well, maybe Fairfield» which is an hour+ away or possibly Milpitas… they chose not to let me know there are stores much closer in Hayward and Concord. Such a bummer… now the little girl will not have what she wanted for her birthday unless I can zoom today before party. I wouldn’t shop there again personally. If you don’t carry something, be kind… help people out — don’t be GREEDY!

The only reason that I’m a fan is that I just like to browse around in this store. Sometimes they have something that a person can really use and is actually worthwhile. If you have pets like I do then urine b gone is wonderful for when they have a little accident. Cleans it right up and leaves no odor.