Arrow Cleaners

Yes yes yes!!! Great prices! Great work — they removed stink from my jackets that had been on them for a year! So happy I went here– definitely a return customer!

I came to Arrow cleaners to help me sew some curtains. I gave them 5 yards of fabric, my dimensions and 2 days later I had exactly what I had asked for. Great, quick service. Thank you!! s

Go here! Brought wedding dress here and they did miracles! They are trustworthy and fast!

All stars due to promptness and very clean and crisp.
No loss of Buttons!
Starch was perfect and well priced too.
Love it !

I had my slack pants cleaned here after having spots all over it from drinks. It was thoroughly cleaned and I was satisfied. Cost me about $ 6.50 though. They don’t take credit card either unless over $ 20.

I am still remembered, even though *granny nanny* life is wash-​and-​wear. All of my items are perfect, all of the time.
Service with a smile… and now they are using environmentally friendly cleaning products… double score!

I originally came to Arrow Cleaners because another dry cleaner in the Dublin/​Pleasanton area could not get a simple coffee spot out of a tie. I brought the tie here, and have brought all of my dry-​cleaning needs here ever since.
If you need a quick turnaround, they are very accommodating, otherwise, the standard time frame is about 2 days for a basic clothing item. A quick and friendly service, and the woman who works the front remembers me every time, even if there are months in between visits.

I’ve been taking my dry cleaning here for a few years now. My husband is an attorney, so I always bring in A TON of clothes. The owners are sweethearts– super friendly. They even keep a jar of Hershey Kisses to offer kids. Now when we go to they dry cleaner to pick up clothes, instead of complaining, my kids go «ooohhh, can we have chocolate?»
Clothes are always wonderfully clean and pressed. AND they have never lost anything, which is more than I can say for other dry cleaners I’ve tried!

They’re nice. 5 Stars
Excellent job each time I bring in my clothes. 5 Stars
She recognizes me every time I come in… even if there’s a 3 – 5 month gap! 5 Stars
And most importantly… they’re Korean! 5 stars homey!!!

Unilocal’s definition for 2 stars is — «Meh. I’ve experienced better.» 3 stars is defined as «A-​OK.» My experience wasn’t A-​OK, so I leaned towards 2 stars because of their customer service.
I went to pick up my cleaning, which was about $ 15 and some change. I didn’t have any cash, so I handed the owner (?) my credit card. She handed it right back and pointed to the $ 20 CC minimum purchase sign and said she could only accept cash for this amount. I asked if she could do it this one time since I’m a new customer, but she would not budge. With my clothes essentially held hostage until I bring her greenbacks, I was forced to drive all the way home and come back another time.
I understand that the merchant must pay a fee whenever a customer charges a transaction, but minimum purchase requirements such as these are against the policies of MC/​Visa. In the end I was imposed an extra gas fee for having to drive home and back.
Whether a 1^st time, 10^th time, or 100^th time customer, they should be more accommodating.

I so much disliked the service at this dry cleaners that it persuaded me to write my very first review on Unilocal.First of all, I thought this place was way overpriced (although I felt like the lady was making up prices on the spot and I wouldn’t be surprised if actual pricing is different). Second the lady was rude and did not know how to take proper care of an expensive dress that I brought in.
A few weeks ago I bought a silk Nicole Miller dress and somehow I got it wrinkled up, I needed that dress to wear to last Friday’s wedding and I only discovered on Tuesday that I needed to have it pressed, since the fabric is so delicate I did not want to have it ironed but rather steamed. The place that I normally take my dresses to, in San Francisco charges around 4 – 5 bucks to have something steamed to get rid of wrinkles. Since I work in Pleasanton I decided to find a place close to work to take my dress to and this was the first place I called. The lady said it wouldn’t be a problem to have my dress steamed in a day so I brought it in. When I pick it up the next day, she tells me that it would cost $ 8.5. Even though it is double of what I usually pay, 8 bucks is not such a big deal so I just paid. then she gives me my dress and it has METAL CLIPS IN THE SILK FABRIC. I tried taking them off right in the store and noticed that they were living imprints and small holes on the silk. I told the lady, to take the clips off and I showed her the damage that she made. She kept saying to me «it’s ok, it’s ok, its not damage» but you could clearly see it right on top of the dress! When i realized that she was just ignorant and it was hopeless to try to explain to her what she’s done, i let the store. Fortunately the holes were very small and I managed to cover them up. But when I put the dress on I noticed scratches on the lower part of the dress that obviously came from iron, when I specifically asked not to use iron.
Anyways I do not recommend this place to anyone, i would never take anything there again, they will ruin your clothes and not even apologize for it!

I was a bit apprehensive about using a new dry cleaning place. I have experienced great dry cleaners where my clothes are returned smelling fresh and nicely pressed to awful ones where my clothes are returned smelling like the chemicals used to clean them!
Well — Arrow Cleaners did an outstanding job! Besides returning items freshly cleaned and well pressed, the prices here are reasonable and the service very friendly. I will continue to bring my dry-​cleaning clothes to Arrow Cleaners.

This is the best dry cleaner in town! The husband and wife who own and run it are always happy to see you — and they «present» your clothes to you when you pick up, with a little bit of flair — as if to say «Tah dah! Here are your lovely, clean clothes!» — very cute. I have had several items altered here and each time it comes back better than I anticipated — the finishing, the attention to detail is amazing. My whites have never come back grey, nothing smells chemical-​ly, and I really like that there are no number tags or stamping of my name on the clothes. They are a small outfit and I really hope they make it through this economy. I am a loyal fan and highly recommend them to all!

Nice place, but they write your last name in pen at the bottom of your shirts! YIKES! Several of my $ 100+ shirts have my name in written on them now. They need to use a label/​tag/​sticker not writing on your clothes. I was just about to take $ 300 slacks and more to them and I saw this. I will look for another cleaner.

I love bringing my clothes here to get dry cleaned. Nice Korean lady is always there to greet you with a smile. I am always satisfied with the turn out especially with tough stains. I’ve had cleaner who tag them and it comes back still there… annoying!
Turn around time is about 3 days but she helps me out when I need it earlier. They’re really accommadating so just ask if you need it sooner.
I’ve see the craziest things in their store. Things like massive rugs, large window curtains, comforters, and brand name purses… even leather! They seriously do it all!
Just like « Unilocal addicts», there are «dry cleaning addicts» as well.