I mean, I love this store for the amazing deals, but I mean the actual staff and presentation of the store… Eh. The staff seem to generally be afraid of customers. Unless you approach them, I feel like they just have their head down and are doing their own thing. Typically I don’t mind, I prefer to shop on my own, but sometimes when I need help getting something or getting a fitting room, they’re «busy». The fitting rooms are a bit of an issue. They’re the ones that automatically lock so if they shut, you’re screwed. Don’t bother waiting by that area to get a room, just go up and ask them. Besides that, the workers are generally nice. If you talk to them while you’re checking out, they’re friendly. But I feel like that’s the only time. I don’t know, maybe I’m expecting too much out of them
Sydney B.
Classificação do local: 1 Hayward, CA
We love the deals and almost each time we enter any mall, we make our way into this store bc of all the bargains. However, today, the cashier(slim, blonde, abrupt, and indifferent) was just the reflection of the rest of the customer service we had experienced throughout the mall. Good help really is hard to find. I talked to the mgr, Rachel/Racquel, and although she apologized profusely, she didn’t make any attempts to correct her employee. Also, no one greeted us when we entered the store, and no one endeavored to assist us, and no one thanked us… least of all, the inexperienced, unrefined cashier. Her presence would be a detriment to any drive-thru restaurant.
Angelina M.
Classificação do local: 4 El Cerrito, CA
Absolutely love this store! Great service and nice employees. The prices are moderate and not too expensive. Cute accessories and tops. The only negative thing I can say about this store would be the fragrances. I don’t really prefer the scents.
Zoe K.
Classificação do local: 5 Danville, CA
This place is awesome! I just went here yesterday I love their Bethany mota collection and all the rest of their clothes! Amazing service and very nice employees! This is a must have store for teens and pre teens!
Amy F.
Classificação do local: 5 Castro Valley, CA
GREAT service ! All friendly staff and really fast at the cash wraps! This Team of assc. are GREAT! They have the best deals and always have some great coupons going around so you could save EVENMORE!!! Also they take coupons off your phone(you know some of us don’t like carrying alot of coupons around, lol)!
Gabby G.
Classificação do local: 5 Hayward, CA
My absolute favorite place to shop! I shopped there so many times that all the managers knew me on a first name basis. All of the staff is friendly and helpful and always makes sure to help you with what you need. Their clothes are more cost efficient than the other over priced stores. I can shop here all year long and they always have a sale going on! The clothes do run a bit smaller than others but still good quality. I have had 2 of my sweaters from them for at least 2 years now and still wear them to death. Yes this store is geared more towards the younger crowd.
Gracie S.
Classificação do local: 5 San Francisco, CA
Aeropostale is SO awesome here at Stoneridge!!! I wouldn’t go anywhere else to buy clothes from that co! The clothes are pretty cheap, and SUPER cute. All different styles, colors, designs… abercrombie and hollister are like all blue and white and brown when you see it you know what I mean? Anyways, good customer service! The people are polite and available really fast, too. :P After going to Victoria’s Secret or Macys, I go to Aero and probably come out with a hoodie, a tank top, a few shirts, or some shoes and a bag. Great selection! One of my firsts!
Sydney and Taylor T.
Classificação do local: 4 San Jose, CA
I love their clothing! There clothes are sort of like Abercrombie and Fitch and Hollister. Although, the store is a small, cozy, cute store. It is still my first pick in the mall! :)
Andrenaline R.
Classificação do local: 3 San Francisco, CA
Filled w/pre-teens and then some. I can’t lie that I shop here too. I’d rather shop here, than at A&F and Hollister. Why? It’s the same clothes, for like 75% off the retail as the other stores. Gotta watch out, because some of their shirts are irregular. Lucky, I can wear whatever to work. I love that they always have f&f discounts. Good deal!