Pediatric Dentistry Of Pleasant Hill

I am shocked of the few bad reviews I have read. I have been taking my 3 year old three times now, and the last cisit.2 days ago was the best. The staff is patient and knows how to work with kids. My 1 year old had a hard time with it, but I
was because I brought my 3 year old with me. I have had nothing but good experiences with the staff and dentists. I hope that there will be a few more toys to keep the kids occupied, but overall, a clean and friendly place.

My boys have always had a great experience here. The dental assistance are very kid friendly. They have made us as parents feel good about the experience as well. I gave four stars because one dr talked us into a sealant for our 3 year old. It cost us some bucks and fell off before the next appointment. I am sure the doctors know these things don’t last on small children’s teeth. Also, we see a different Doctor each time. It would be nice to have more consistency.

My kids have a visit scheduled in a couple of weeks. Got a call today from the office advising me that the never-​again doctor would be on duty, and they wanted to know if I’d like to change my appointment. So appreciative that they paid attention to the request!

Money hungry scam artists. My ex-​wife apparently took our oldest here– on her dental insurance, not mine– without my knowledge or consent. Their «billing representative» was rude, condescending, and unprofessional when I inquired to why I was getting billed for something I had no knowledge of, and had not given consent for??? And somehow I not only got billed for what the insurance wouldn’t cover… but was taken to collections after their rude staff person hung up on me??? Seriously? Sad, but absolutely true. On the other hand, I can wholeheartedly recommend Artesa Dental just down the road, I have been taking all three of my children there for years. Not only is their entire staff beyond wonderful, Dr. B is terrific and also does a lot outside of dentistry to support her community.

The place where children are celebrated! What a wonderful office for children and families. Even the «new patient» form caters to the child.
Staff and entire office surroundings are welcoming, relaxing and fun! Even the seasoned patients sitting by us were helpful at explaining where things were to our 5 year-​old and his side-​kick parents.
The immediate lounge houses a children’s area that looks like my local library’s reading lounge. Past the office doors, patient discussion rooms have additional benches for families, where staff interviews the family as well as keeps the little ones at ease. X-​rays were fun, with staff explaining every step. Our science-​loving kindergartner was beaming from praises for his cooperation and even more excited to see X-​rays of his «big boy» teeth.
Inside the primary patient area, there is an additional lounge with books and a film playing to keep even the most worried littler person pre-​occupied. It also doubles as the balloon pickup. Dr. Bob introduced himself, separated what to discuss with just parents vs. with little guy listening. Little guy and his parents ;) were brought back to one of the enclosed rooms. It was neat seeing how the teams efficiently utilize modern technology, paging systems, and staff to the fullest.
It’s clear that a warm disposition is a prerequisite. The use of colors to promote calmness and happiness did not go unnoticed — even the staff wears purple ;)
Oh…And balloons and the ultimate treasure box on the way out!

My son and daughter have been coming here since they were 7 and 4 years old. I have always been happy with the nice office, helpful and caring staff and excellent care. My son is now 18 and called me the other day at 4:15pm and said he had broken off a big chunk of his front tooth (over ¼ of it!!!). I called PD of PH and even though they were closing they agreed to wait for us. I met my son there and Dr. Susie Ryan took fantastic care of him and he left looking normal thanks to her handy work. He will need a crown down the line but for the next month or so until they figure out if there is damage to the root, he is comfortable with the nice bonding job that Dr. Ryan did. Thank you SO much Dr. Ryan and the wonderful assistant (I did not get her name but she was FAB!). So sad that our kids have to eventually outgrow this place. Luckily my daughter still has a few more years :).

My son is now 13 y.o. and my daughter is 11. y.o. I never took them back to Pediatric Dentistry of Pleasant Hill.

Here are my top 3 reasons I love this Dentist.
— Amaizing Office Space: Makes my kids feel like they are going to the park. Extremely relaxed atmosphere that is inviting for young ones.
— Efficient Office: There is no waiting around. We show up 5 minutes before our appointment and my child is usually being seen by a dentist within the next 45 minutes. I hate having to wait and fortunately I have never had to wait here.
— Passion: It’s clear that the whole staff is extremely passionate about what they do and love working with little ones. In fact with my first visit Dr. Amybeth made sure to answer all of my questions before and after the appointment. I love how they call to remind and checkup before and after appointments.

I’ve driven past this place several times and decided to make an appointment for my son first dentist visit. I was speaking with Alana and boy was she rude! From when she got on the phone till we got off she was snippy and it seemed as though she’s never had to provide customer service before. First impressions mean a lot to me so I’m probably going to cancel his appointment. Especially after reading these reviews from other past visits.

Hmmm… I’m very surprised at the number of negative reviews for this office. I took my daughter in for her very first dental visit a couple months ago, and we had a great experience from beginning to end.
The hygienist who examined my daughter was great with her and was very reassuring that there’s nothing to be afraid of. I promised my daughter that I would hold her hand the whole time because she was very fearful of going to the dentist. I was a little distressed when the hygienist whisked her away and said «I’m just going to take her x-​rays while you finish up the paperwork.» I was so worried that my daughter would freak out, and I was waiting to hear the screams from the other room, but she came back smiling from ear to ear with a bag of ‘goodies’ (coloring book, crayons, toothbrush, floss, toothpaste, etc.).
When it came time for the exam and cleaning, they brought us to the exam room, and my daughter immediately got freaked out at the sight of all the scary looking tools. The hygienist (I wish I could remember her name, she was super nice) took a minute to explain and show her what each tool does, which totally put my child at ease. After the cleaning, she got to choose two stickers and a toy from their box full of little toys.
The dentist came in shortly after that just to take a quick peek at my daughter’s teeth. His name was Dr. Jay (I didn’t catch his last name). He was really friendly and personable. He told me that she has a slight underbite, and that in the future she may need some orthodontia, but that would be way down the road and that was it. A very painless first visit… no cavities, yay!
I have no complaints about this office, and will definitely continue bringing my child there for dental care.

I have been taking my son there and it has been a wonderful experience. The staff is friendly and caring, and make my son feel comfortable and not afraid of going to the dentist. He is always leaves excited for receiving prizes.
The staff is always open to helping me figure out insurance and costs before getting treatment. I will continue to bring my son here for they are excellent people

I’ve been taking my child to this place for a few years now. I have everything positive to say about this place. I hate to see children missing out on a good, comfortable and encouraging building environment because of a few bad reviews.
I have to admit that when I was told that I couldn’t go in the back, I was a little uncomfortable but I had to trust the professionals. Most pediatric dentistry will not allow the parent in the back. I think they are trying to establish the dentist– child relationship. Just like any therapy session, the parents are not allowed in the room. I can see my child’s confident level grow every time we visit the dentist. The assistants and dentists are great and they treat my child like a little adult. You know the little form that the office asks you to fill out, it’s their conversation topic and it keeps their mind occupied when they are in the chair. My daughter tells me that the dentist explains what was happening in their cute funny term «Mr. Thirsty» and sings. I’ve spoken to the dentist that they keep all possible fear installing equipment from the child and establish a strong bond and trust by explaining what is done to them.
I am an advocate for modern medicine, a pain free and lifelong building relationship. it was carefully explained to me and there is a weighing scale in the office. I think they weigh your child first.
The website tells you what to expect which I showed my child before the first visit. Let’s try to do our homework and ask ourselves why is the child afraid of something that they have no idea? Sometimes as parents, we might accidentally install fear in our children by trying to reassure them.
One of my child’s teeth has been on the watch list since we started going there. The dentist tells it as it is. If brushing or more dental hygiene is needed, they will tell you. If everything is great, they will tell you. The dentist does not do any necessary work because if they do, they will not put that tooth on the watch list for 2 years. This place has been around for a long time. The practice has been handed down from father to daughter. They have established a lifelong of customers that were once patient. Please read the reviews carefully. I would really hate to see children missing out on this place because it is a really positive and great place.

We were told our daughter needed a filling and it was the dentists recommendation that she receive sedation. My wife and I were not allowed in the room with our daughter where the procedure was done so we waited in the waiting room. After about an hour the dentist came back to the waiting room noticeably sweating and she said our daughter needed to be physically pinned down by her assistants to do the procedure because the sedatives did not work as it was supposed to. We rushed to see our daughter to find her crying unconsolably. We drove her home and she continued to cry in an uncontrollable way until she passed out from exhaustion. What a nightmare! We never came back. I recommend you do not go to this dentist and if you do make sure your child never leaves your sight!

Excellent dentist for kids! My girls look forward to going here :-)

WOULD NOT RECOMMEND!
Was referred here for my 4 year old who had one cavity. I was given a quote of over $ 1200 and they wanted to sedate her. They would not book the appt until I paid the $ 650 for the sedation and then told me I would have to pay the other $ 650 on the day of the appt. Who has $ 1200 and especially for a baby tooth. They wanted to do a baby root canal and cap the tooth. They also told me while she was sedated they would perform all kinds of other fillings, I was never told of these other possible cavities until then. I then received a second opinion and was told to pull the tooth not cap an infection. Her tooth was pulled without sedation, just a little happy gas and for $ 38, not upwards of $ 1200. Terrible at over charging and wanting to sedate children who shouldn’t be!

Just went to get a 2^nd opinion for my son’s supposed cavities and guess what!!! What he has is «enamel» deficiency in his canines. He DOES NOT need to have this teeth filled!!! What he needed was «enamel treatment» so his teeth can (hopefully) fix themselves. And he got this from when he was in my womb.
This new practice we went to ARE AWESOME and warm. The dentist took the time to explain what he was doing and the preventive measure and future treatment. No rush, no cold receptionist to deal with. The reception in this new practice actually came to us, in our room! How personable is that!
So in comparison, Pediatric Dentistry of Pleasant Hill really sucks! So I’m revising my rating and give it one star, out of «sympathy»!
Our new dentist is «Schmitt, Wiley, & Saini Pediatric Dentistry» (2879 Willow Pass Road in Concord) in case anyone’s interested. My son was so at ease there. Awesome experience!

Would not recommend! I took both my kids there for awhile and I always recieved a large bill. Our insurance is great but somehow I always ended up paying more! I looked back at my reciepts and I was charged for things not done!
Also, my son has scissor bite (6 years old at the time) The dentist recommended a retainer. She incisted that if we dont take care of it now he would have to be in alot of pain later dealing with it. So we were guilted into doing it. Our share was $ 800 whatever was best for our son we would do. Well he had retainer in for 6 months the dentist recommended removing it. So we had it removed. She said she was very impressed on how much better his bite was. Looked the same to us! Long story but when it was time for his next cleaning we took him to another dentist, who pointed out his scissor bite that he recommended having fixed when he is much older! He said that the retainer we had placed for him was no point because he was still growing!
The staff there was always in a bad mood. They got very frustrated when my son got scared! Tried to strap him down to chair! NEVER NEVER NEVER will I go there again!

I’ve been bringing my kids for just over 5 years now. Each experience was as good as the last. This is true despite some teeth removals and fillings.
They came recommended from our «adult» dentist and it was worthwhile advice. The kids are treated like princes and princesses. They are rewarded every step of the way: balloons, stickers, tiny toys. I am sure the idea is that the dental trip is a fun event.
We have found the staff to be pleasant. They are working, not kissing your behind. The doctors and assistants; however, treat the kids well and age-​appropriate.

We love this place! My 16 yo has been going here for forever and my 3 yo since he was 1. When we go here we’re treated like family by the entire office.
My 3 yo has been nervous about getting into the «magic» chair to have the «sugar bugs» removed from his teeth. The assistants and dentists were able to get him into the chair and get a good look at his teeth, no problem. Even took x-​rays the last time!
We’ve seen Dr. Amybeth and Dr. Alex — both are great and helped my little guy feel comfortable with the whole experience.
I wouldn’t take my kids to any other office.

I totally agree with Tanya. My three year old thought this place was da bomb. There are toys, stickers and balloons throughout the facility rewarding the children at the end of each portion of the appointment. I’ve seen this done at other doctors offices but never to this level.
The staff is incredibly friendly and the two dentists that actually worked on our daughter were incredibly gentle and patient. Our daughter had to have a root canal due to an malformed tooth and she managed the whole whole hour long appointment without anesthesia or an oral sedative. My props to the staff that were able to keep her calm the whole time.
The only negative isn’t really a negative. This place is an upscale childrens’ dentistry and with it comes the price. I have no point of reference but I was amazed at the cost of what amounted to an hour worth of time. Insurance is a wonderful thing! Just make sure you check what the insurance covers before you go through with the work.