Veterinary Eye Institute

I brought my dog in and we ended up seeing Dr Pierson. I was very impressed with the thorough professional service that we received. The whole team really took their time with us. I felt comfortable and confident that the diagnosis we had received was accurate and it was clearly explained!

I was lucky to be referred to dr. Pierson when my little guy had an extremely concerning eye injury. The entire staff was helpful, compassionate, and friendly. They got me and my pup in, calmed us down, and treated his injury quickly! Dr. Piersin and her staff spent the time educating me on all possible outcomes, and even let me know with each one what kind of lifestyle my dog would have, & how it would impact my wallet. I received wonderful service and would give 6 stars if I could! Thank you so much to the entire staff from myself and my little Seamus!!!

My dog underwent cataract surgery on both eyes Dec 3! She went from no vision to full eye sight! I was very happy with Dr Warren and his staff. I would highly recommend this surgery to anyone who can justify it.

I feel very fortunate to have been referred to Dr. Pierson and Dr. Warren at the Veterinary Eye Institute in Plano, TX. My Shih Tzu, Winston, had an ulcer on his left eye that suddenly ruptured a couple weeks ago while we were visiting our local Veterinarian in Carrollton. After temporarily getting his eye sutured up and remaining for an overnight stay, we were referred to the Veterinary Eye Institute the very next morning. They were extremely accommodating and were able to see him right away. Dr. Pierson and the entire team there were very friendly, and took the time to go over all the information, steps, and medications to try and save Winston’s eye. They genuinely care about not only the pet, but also the owners and their feelings for their pets. This entire ordeal was extremely difficult for me from the start, as it was incredibly hard and heartbreaking to see my dog in so much pain and so uncomfortable. They gave a very thorough diagnosis and explained all of the possible options and potential outcomes. I greatly struggled with the idea of them having to remove his eye. They immediately recognized I was struggling with this decision and even offered to do a second evaluation to make sure that removal surgery was the best option we had. Unfortunately his eye was too damaged and too unstable to try and allow it to heal on it’s own. Surgery was the only option so that long term he would be pain free and not run the risk of having any infection. They called me to let me know when he had gone under anesthesia and was going into surgery, and they also called me as soon as he got out of surgery to let me know everything went just fine. Later that night after getting him home from surgery, Winston was in incredible pain and had some oozing through his stitches. I was able to immediately reach Dr. Pierson and Dr. Warren on the phone to address these post-​op issues Winston was having. They even followed up the very same night and the very next morning to make sure he was doing better. Their level of care, perfect communication, and genuine concern for not only the pet but also the owners, is way higher than most hospitals that I’ve ever been to as a patient. I will forever be grateful to Dr. Pierson, Dr. Warren, and the entire team at Veterinary Eye Institute for taking such great care of my Winston throughout this extremely scary ordeal.

Haven’t done a review in awhile…
My poor Buster needed eye surgery recently. My vet at Katy Trail Animal Hospital recommended Dr. Warren (who incidentally is NOWHERE near KTAH) and he and his staff have been nothing but great. Dr. Warren was very straight with me on his diagnosis and what I should expect. The surgery went off without a hitch and my dog is noticeably much more comfortable now and hopefully will get to keep his vision for years to come. Buster is actually excited to see everyone there when we go.
The place is super far for me but other than that I’ve been very happy and would recommend it to anyone with a furry friend :)

Everything about this place is first class — the facility, the caring staff, the wait time, the care your pet receives. Everything. Not exaggerating. Dr. Warren gave my pet an accurate diagnosis on our first visit. He ordered a prescription and said come back in three weeks for a follow up. Of course, with first class care, there is a first class price tag. Completely understandable. I was totally expecting it. They have to make money to stay in business and keep the place looking this good. There was only one reason I couldn’t give five stars — the follow up visit lasted less than five minutes, but came with another hefty price. He looked at her, told me how much better she looked, took a picture, and we were done. That fast. A hundred bucks. Ouch. I was NOT expecting to pay a hundred dollars for that. I think they should consider one follow up visit as part of the initial cost.

Where to start? Well, this is my first review on Unilocal and I felt the need to sign up to review this clinic and its staff.
I was referred to Dr. Warren from another vet due to my dog’s pannus.
I had been visiting another unnamed Vet clinic in the area and they could not get a handle or diagnose what was actually going on with my dog. We tried for nearly 3 years to try to figure out, diagnose, and treat with many different types of medicine what was wrong with my dog’s eye.
Needless to say I was getting frustrated and switched to a different vet. The new vet promptly referred me to Dr. Warren and his wonderful staff as the vet did not want to keep trying different things on my dog and waste more of my time and money. I had no idea that there a Veterinary eye specialists.
Upon entering Dr. Warren’s waiting room, I was ecstatic on the cleanliness of the room as well as the attentiveness of the staff. After a short (5 min) wait, I was in to see the assistants. Both of the ladies handled my dog in a friendly manner and did not make my dog feel uncomfortable at all. They took a few pictures of my dog’s eyes and let me know that Dr. Warren would be in shortly. You can tell the staff really loves pets by their demeanor or attentiveness to my dog. After about 2 minutes, Dr. Warren, who asked me to refer to him as John, came in and instantly diagnosed my dog after a quick examination, had a treatment plan of what works lined up, samples of the drops, and proceeded to get to know myself and my dog. Dr. Warren also let me know that if I, or my wife, have any questions, to give him a call at any time. The office has also called myself numerous times to check on my dog to make sure everything is going well.
I really cannot say enough amazing things about Dr. Warren and his staff. If you have any eye issues with your pets, please do not waste your time and bring them here, you will NOT be disappointed. Not only will you save time, you will save money in the long run and have peace of mind your pet is getting the best possible care available.

Our little cow dog, Scooter, had a luxated (displaced lens), very, very painful and traumatic. We were able to get Scooter into Dr Warren right away and he removed the eye on a Friday evening. He did an outstanding job and Scooter has recovered well. The staff at the VEI were wonderful from the first call to follow up. We highly recommend VEI and Dr Warren.

We were referred to Dr. Warren by our long time vet because our 13 yr old Shepherd has a couple of cysts on her eyelid. We were impressed by their compassion and their friendliness, and Dr. Warren’s confidence in his ability this to get her through successfully. They also have a beautiful facility! Surgery is scheduled for Friday, so I hope all goes well.

I was referred to Dr. Warren and the Veterinary Eye Institute for my 14 year old miniature poodle, Acorn. Acorn developed mature cataracts in both eyes and was having a difficult time adjusting. His right eye was also starting to bother him and I feared it would lead to glaucoma. Deciding to put Acorn through surgery to remove the cataracts was a tough one, but I am so glad I did it! Dr. Warren and the staff made the process so comfortable for both Acorn and I, and the results are amazing! The people here genuinely care about the people and the pets that walk through their doors everyday, and I sincerely cannot thank them enough for the incredible work they’ve done to improve Acorn’s sight! He is a completely new dog and LOVES that he can follow me around now without getting lost and frustrated. I highly recommend visiting Dr. Warren if you’re thinking about cataract removal surgery!