Saloni Boutique & Tailoring

I agree with the couple of reviews that stated they would rate 0 stars if possible. I came here in search of a Desi outfit for a baby shower. I serve the Paki/​Indian community and am very familiar with how to properly and respectfully interact with all members of the community regardless of age. The 2 men running the store were rude. Kept their arms crossed the entire shopping duration. Lacked personality. Kept a watchful eye over me as if I were robbing them blind. Little do they know I serve thousands of Desi brides and give away multiple referrals. This place will not be a referral I choose to give. Very rude people. I did not feel like my presence or possible business was valued there at all. They did have nice stuff, but if they keep treating customers like this, they will eventually close down. Rude people.

I wish I could give zero stars. Worst customer service. Doesn’t know how to talk to customers. Very rude and uncouth. Horrible horrible!!! NVER NEVR go there.
We finally ended up not giving out blouses for alteration… Uncivilized people

Alternate my first saree blouse for an Indian wedding and was greeted by Naila. She was friendly and extremely quick. My alteration was done in less than an hour. Maybe it was like 20 minutes tops. The price was very reasonable. She did such a good job that the blouse fit perfectly… Definitely ask for her. Btw this place is inside a grocery store. I would definitely recommend Naila. :)

Seriously you guys this place is the best for Indian outfits for women, men & children. The prices are really reasonable and the customer service is just great! They have an onsite tailor for alterations and to stitch new suits, designer blouses etc.
The matching accessories that I got from them just goes perfect with the outfit i purchased from them. They also have great sales throughout the year and always have «special deals» going on for Diwali, Eid etc! If you want good quality clothes/​accessories this is the place to go for all your Indian/​desi attires. I would recommend Saloni Boutique to everyone.
PS: the owner (saloni) is a sweetheart !

I’m a little surprised at all of these negative reviews for Saloni! I usually go to this store with my mom because she knows the owner (s). They are usually nice, but that may be because they know my mom. I’ve purchased some very beautiful unique dresses for weddings here and so have my sisters.
I really like their tailor as well. I feel like he has saved some dresses I ordered online that didn’t fit and also fixed some dresses that were not properly tailored by a previous tailor.
I have witnessed some rather odd things though. There was a dress I really liked on the mannequin, but the owner told my mom that if they took it off the mannequin we pretty much have to buy it. We ended up buying the dress because I liked it, but I thought that was pretty weird to force your customer to do.

My wife had a very bad experience with this business yesterday. On just commenting that the stitching charge was excessive and not commensurate with the job, ($ 15 for a single stitch alteration) the man at the counter (Mr. Saloni?) yelled at her to take her stuff and not come back to the store. On speaking to folks in the Patel store I learnt that there have been numerous fights in the past too, with customers being insulted and treated rudely and cops had to be called in too on some occasions. This business is not connected with Patel Grocery and is spoiling their name Be prepared to be ripped off and. or insulted brutally if you ever patronize them.

Saloni boutique is located inside Patel brothers grocery store. My experience here was absolutely traumatizing and unacceptable.
I arrived to the boutique and was the only customer there at the time. I wanted to get the sleeves of two dresses altered. The lady was nice and took my arm measurements and stated that for two dresses it would take one week and the cost would be 35 dollars. Compared to the current market for alterations this is an outrageous price to just attach sleeves to a dress and the time frame for the completion of the task is ridiculous. This is a 30 minute task.
Regardless, I was already at the store and decided I will just get the sleeves attached here. However, one of the dresses was more simple work that I could do myself at home so I decided that I would only get one of the dresses fixed to save money. The lady said ok but the manager who was sitting there said «she can take both back.» He said this in Hindi as if I couldn’t understand him. I asked the lady why and told her I would still like to get one outfit done. She said I could talk to the man.
I then told the man that I would like to get one outfit altered and he said no you can have them both back. I said why, do you not want to serve the customer? And he said no I don’t want to serve you.
I was completely taken aback and perplexed. I said that is fine, if you don’t want to serve the customer and want to be rude then okay, you will lose business.
This guy definitely need help on his social skills and business skills. The whole thing was ridiculous and I am still confused as to why I was not given service.
I looked on Unilocal and there are two other awful reviews of this boutique under «Patel brothers» but as not to give a bad name to Patel brothers I wanted to make this review separate.
I wish I could give Saloni boutique zero stars. Please do not ever go here unless you are looking for horrible customer service or no service at all!