Paramount Cleaners

The worst. I don’t know how these people are still in business. They have absolutely no sense of customer service. We’ve been going there for some time. Although not the most friendly people in town, the service was okay. Until my wife brought them a leather jacket with a stain on it. Not only the stain was still there, they added a few. When my wife complained, she was literally yelled at by the owner. Instead of trying to sort this out amicably (we are not particularly picky), they decided, in order to save a few bucks, to piss off a customer. Don’t understand this. We are not going there anymore.

OMG this place is awesome & inexpensive! I had a major accident with my white pants & wool blush tone coat at a party where I had red wine spilt all over! I thought I had to throw them away thinking no one was going to be able to get this out. I looked up the reviews and tried to find the best cleaners! Sure enough Paramount literally saved my favorite pieces of clothing! The red wine stains came out without a doubt! I am definitely coming here again! Very nice staff! :)

I’ve been using Paramount since moving here from California four years ago and I am very happy with their service.
They are extremely fast, friendly and we’ve had no issues with damaged or missing articles. The location is very convenient, easy to get to and the drive-​thru gets ya in and out!
I highly recommend this cleaner!

I just paid $ 87 for eight items. Dresses are $ 10.99. The clerk was rude — no hello, no thank you. There have to be better cleaners.

I look at the reviews and thought i found a good cleaners. See the pic of my tie in the photos. That is what happened to my tie the first time i went there. I haven’t get a chance to go and see how they will handle it. Will update with their response.

I can throw a rock and hit a dry cleaner in my neighborhood, so I’ve tried several and wasn’t getting quality work from anyone. I widened my search and found these guys a few months ago and I’ve been very happy. My S/​O wears dress clothes to work for 10+ hour days, so he’s hard on his clothes and I spend a sizable chunk of change on dry cleaning/​laundering every week.
Everything has come back in excellent shape. Shirts aren’t overcrowded in the bag, so they get home without being rumpled. Polos are folded over trouser hangers rather than hung like you and I would, so there are no hanger marks in the shoulders. And if they notice that you’re the forgetful type, they’ll check that you pulled out all the collar stays. Yes, stains happen and some just can’t be removed, but 90+% of the ones I’ve had, they fixed.
It’s best to use the drive through lane — they’re all working on clothes, so you’ll be helped faster if you’re in their line of sight. I’ve received good customer service and that great and all, but I go back for the quality work.

Been in the area for eleven months and tried three other outfits. This cleaners by far is the best for there service and customer service. Highly recommend.

I Really wanted this place to be good. I have been looking for a good dry cleaner since I moved to Plano and sadly this is not the place.
I went here with a couple of shirts based off of other reviewers. The first thing I noticed was that there was no one in the front, I waited about 5 minutes and finally someone ironing in the back noticed me. They took my shirts in and I pointed out several spit up stains. The bald Indian guy said they’d be able to get it out and it would be done tomorrow after 5. I went back not the next day but the day after. Again a few minutes of waiting and then someone finally noticed me and came to help me. She searched for a few minutes and couldn’t find it. Then she asked someone else and they said they were still trying to get the stain out and it wouldn’t be ready until after 5.
Hmmm okay at least they are working on it, or so one would think. A courtesy call to say that your cleaning won’t bed one at the promised time would have been nice but okay. So I came back the next day and found the bald Indian man on the phone not really paying attention to me at first. Finally he noticed me and came to help me. Got my cleaning pretty quickly, I asked if they for the stain out and he was like yes. So the short comes back and the stain is still there. I asked him about it and he’s like oh that’s all we can do, then he began giving me analogies about how there is no guarantees in life. I was not very happy and expressed it to him and asked what his name was, he said I’ll tell you next time you come to which I replied why would I come back if you can’t get a simple stain out. He got pretty angry and a mother bald Indian guy came out from the back and started telling me how that’s have customers who spend $ 300 and your $ 10 doesn’t matter. I happened go have my phone in my hand and started recording the conversation. But the gist was I am not a valued client since I only brought 3 shirts for them to clean. And that my business isn’t needed there.

I read the reviews online for this cleaners and they were great. I took in a shirt with dark beer spilled on it that I had already tried to get out with water (which you are not supposed to do). They were already up a hill with what I had done and they still were able to get the stain out. They are a family that works together and does the work themselves, so they are extremely knowledgeable. I highly recommend this Dry Cleaners and I will definitely be going back!!! I was super impressed:)

These guys are so friendly and deliver great service. Drive thru is plus and makes it so easy. Clothes always look great. I even use them for mending.

Been going to Paramount for many years and have always been satisfied with the service and cleaning. They guys are all very nice!

My family and I have been going to Paramount for years! The staff is super friendly, the service is always quick and immaculate, and the convenience of the drive-​thru is so great. :)) Love these guys!

Been going to this dry cleaner for 12 years. I think that says it all. Extraordinary service. If buttons are occasionally missing from outfits, they fix it. I couldn’t imagine going anywhere else.

Great service. I have used others and they are the best in quality work and hand finish shirts.

I have always had issues with getting my dry cleaning done. Items are lost or ruined and no apology is given. I have been so happy with Paramount for almost two years now. They do the work in house and do not ship it off anywhere else. The drive thru is very convenient and the service is always friendly. I feel confident leaving my clothes every time I drop them off. Hard to find these days!

Definitely the most friendly and fastest service I have experienced in town. Always fold my shirts for travel perfectly. Worth visiting the drive through here compared to most other cleaners in town.

The service here is fantastic, very friendly staff, convenient drive-​thru for pick up and drop off. I dropped off a suit here for an interview and was very pleased with the results, especially since I was in such a rush to have it done and trusted Unilocal to guide me to a great place.
I was not disappointed in the quality at all, but I was surprised by the $ 14 charge for a pair of pants and a suit jacket! I’m grateful I don’t have to dry clean things very often, and I’d be happy to use them again based on all the things I listed before, but definitely be aware that you’ll pay for the great service!

I have been using Legacy Park/​Paramount a Cleaners for 19 year and never had a problem. The staff are friendly and helpful. I do not hesitate recommending them

I’ve been going to paramount for a while and new er had issues. I moved away and recently took my best friends clothes there and still was greeted by a smiling face. The guy even suggested I try laundry instead of dry clean to save money. Most places would’ve just taken the money. I insisted on dry clean due to strict instructions from my friend and when she picked them up she couldn’t have been more pleased and vowed that she had found her new cleaners.

AMAZING! My boyfriend had a last minute business trip and needed some shirts done before his flight. I knew it was a slim chance any cleaners would be able to get them done before noon, especially after the 3 day weekend. They told me they could get them done by 2 (cutting it close, but manageable). However, they called me at 11 to let me know the shirts were done! So, not only were they done quickly and immaculate, they were done an hour earlier than I had asked them to be done. We definitely be using them for all our dry cleaning.