Main Event Entertainment

This is a great place to take kids. Get the wristbands and then overdose on laser tag and bowling! The only reason I gave them three stars is that they were woefully understaffed on the bowling lanes. I had to ask twice and then wait quite a while to get someone to take my order. Ultimately I had to go to the bar myself to get my order — three beers and some soft drinks. Everyone was very nice, but you need to make sure they are adequately staffed before you try to order from the bowling lanes.

Adult fun!
I appreciate Main Event’s focus on Adult fun and prefer it to Dave and Busters.
I visited this location for a work event and I think this place is perfect for work events. Our group was large and ages ranged from 22 to prob 62 — there was something for everyone. My favorites were bowling and laser tag, with laser tag being #1.
The food was good and the bar offered a wide selection of alcoholic and non alcoholic beverages.
We visited mid-​week and I don’t recall seeing in teenagers or young children. In Atlanta, Main Event is a hang out spot for teenagers and college kids.
The biggest disappointment was the Karaōke — the song list was lame. There was 1 or 2 Adele songs, 1 Prince song (Let’s go crazy), very few pop hits in general. But lots of Temptations. We passed on Karaōke just based on the playlist.
Overall, we had a great time and would be happy to come back with a group of friends or co-​workers to play laser tag. :-)

The only Main Event I can compare this to is Lewisvilles.
First off the Main Event sign outside needs to be replaced about 3 letters are bulb-​out.
The parking is spacious. The entrance is clean.
As soon as I walked in, the place was huge. It had more pool tables than Lewisvilles & bowling lanes. The arcades area was nice. It was a packed day but we manage to get pool in after Bout 30mins-​1hr. We had some drinks. I got a margarita and it was really good! Best Ive had yet.
All in all it was fun and the staff was really nice. The bar was slow but looked like only 1 girl was working the bar.

Went on a Thursday not busy took the bartenders very long to notice we were waiting to order drinks. The bartenders looked like they hated their jobs and had no training in customer service. Went a second time on a different occasion giving them the benefit of the doubt, took just as long to be acknowledged and once they did nothing about their attitudes had changed. One of them actually carded me only out of the group and stated that females are worse than males? Even though everyone in the group was legal and about the same age. Bad service. Bad attitudes. Bad experience.

I had a very poor experience. Su who works from desk was very rude spoke over me as I tried to ask questions. She also spoke in a very condescending manner. After speaking with Su, I spoke with Katelyn claimed to know absolutely nothing about her job. These workers were very incompetent.

This was my first time at main event and we had the karoake room. It was so much fun. I liked the touch screen self service «jukebox» where you picked your songs. The private room too allowed for comfort and interaction with the party. I’d definitely consider it as part of a birthday celebration in the future.

We came here tonight with our 2 sons and 1 daughter. When I called, the girl had told me that lasertag had «plenty of open space» and no wait. We get here. NINETY MINUTE WAIT AND $ 35 for 4. Yikes! So my wife gave the kids $ 30 in arcade cards. The arcade has nearly no new or even relatively new games. Whats worse is our arcade cards lasted about 15 minutes. 15 minutes for $ 30! What a scam this place is. Unless you want to drop $$$$ then leave this greedy place alone!
*******update********
Lasertag has 30 vests. They booked 40 people! They made 10 people leave! Wow!
We got to play for only 15mins or so. Shame on you main event.

The person doing the register for laser tag completely ignored me. Didn’t even care I was there. He was very rude and gave me a face when I asked him to check my balance because the kiosks were down. It got to a point where I just grabbed them and went off and ask someone who was nicer. What made me give this place 2 stars instead of one was the guy at the checkout for the prizes he was the only person who made in a good mood when I left. Do something about the guy on December 12^th at the laser tag desk on 12−12−15. He needs a lot more training. The guy working the register in the pride area, please give him a raise.

This place sucks!!! Service is absolutely horrible, they need to go to dollar tree and stock up on napkins. They were so stingy with the napkins, drinks… don’t order food, God might come first before it. They don’t know how to train there staff in customer service. Save your money and the headache. Trust me!!!

TERRIBLE SERVICE. We have been waiting forever for a freakin waitor!!! Like seriously??? Straight bs /:

07 November 2015, between the ours of 6pm and 9pm. I actually enjoyed every aspect except one of being here and spending time with my family of which I had not been able to in last few months due to a job that requires extensive travels and time away.
However, being new to the bowling lanes, I attempted to get one of the servers attention of which I understand was over to assist someone else, but was totally ignored. Then when I asked one of the staff that was cleaning up an area, how do we order food for my area, she asked my lane number and said she would have some come over and that she would be back to follow up to ensure our order was taken, only to needless to say 45mins later game over and it never happen.
Sometimes, it truly is the little things that matter, but I asked how to order the food, because I was willing to walk over and do it myself, but was offered a service which would allow me to spend that time with my family with a concern and that failed.

Came for my birthday! For the most part it was relaxing and fun! I fell in love with the lighting and setup! The only issue I had is the waitress messed up our order and decided to go back and forth with one of my guests.
What I do like is that it was resolved by a manager fairly quickly. And so I finished whooping tail for my birthday! Lol
All was well at Main Event!

If you can just go in and purchase everything through a machine. This is a fun place… From the beginning of our experience. At the front register, I was first in line. There was guests coming in from sides «to ask questions» who got rang up before me TWICE. By the second person I said «excuse me can I make my purchase?» And the girl said «yes» but still rang in the other guests before she got to me. We had two rounds of bowling and both times servers were standing around even looking right at us and we’d have to grab them for help after «pushing the green button» repeatedly. I got my own plates and silverware from their cubbies too. I thought I’d at least be pleased by the bar. Nope! Inattentive staff all around. The night was far from busy. Horrible aggravating night from start to beginning.

So far I’ve been to this location twice with my company and we’ve had tons of fun. We bowled and got to enjoy our own private lanes. They also provided food, this place is good for large parties or gatherings. The back portion has all of the arcade machines and off course laser tag. The bar and the billiards section caters to the older crowd and allows for appeal to more than one crowd. The bathrooms are very spacious and cleaned very thoroughly. That same statement can be made about the parking lot and the amount of space it covers. There has never been really bad parking there is usually always enough space for people to find parking. The inside is a no smoking zone but people are more than welcome to go outside and smoke. Only thing that stops that fifth star is the loss of my $ 200 earring in the heat of laser tag that was never found by the staff.

We stopped in on a weeknight last month and decided to do the package of unlimited bowling and laser tag. I believe it was about $ 20 a person. We decided to bowl first and play laser tag later. After bowling, we went over to play laser tag and there was about a 35 minute wait, so we bowled another game and went back at the time. My daughter was so excited to play laser tag, she’d been looking forward to it all evening. So we get in, get our vests on and start playing. Less than 3 minutes in, my vest completely shuts off so I had to go find the attendant. Of course, I had to bring my daughter with me even though hers worked fine because I wasn’t going to leave her in there alone. He fixed my vest and told me to enter through the opposing team door. When we did that, the people on the other team were screaming at us saying we were cheating. LOL. I was like ummm okay, whatever. The dude told us to come in here. So after we made our way past their ambush attack and back to our own side, the game finished. So we didn’t get to play. We came back out and put our names on the list for the next round. Another 30 minute wait. We waited patiently and came back to play, hoping for a better round. We go in and my daughters vest now stops working. We go out to look for the attendant and he is no where to be found. We had to go as far out as into the game area to find an employee. By this time my daughter is in complete tears because she missed yet ANOTHER game. By the time the guy showed up, the game was over. so we didn’t get to play again. What a joke! I summoned the manager who offered to put us in the next round to play without having to wait… but we were just so done. That is not a resolution at all to the crappy evening she had.

Thursday evening 7 – 10.
This high tech venue is beautiful, Laser tag, bowling, billiards, video games, food at the lane and a full service bar. Lip stick on a pig.
The food was average, which for a bowling alley or arcade is good, and that was the highlight of the evening. As you walk the venue you can see a remarkable business model if it worked. The failing review is based on the execution.
My gal and I went here with a meet up group to bowl. The lanes are charged by the hour and the lane we where in had technical issues through out the evening. Three people would bowl a frame in the lane next to us while we waited for one ball to return in our lane. Eventually we were moved to another lane but the paltry 20 minutes they’d comped the group of 5 of us bowling no way reflected the lost time.
The service for the first 30 minuets seemed to be OK but our server quickly lost interest half way through the event bringing us a check.
The rooms are filthy, the laser tag was inoperable, the gift redemption unmanned, we watched a guest wander seeking assistance and the games are over priced. I believe with an effort to deliver service and the business model fully functional the owners believe this model can dictate these prices. Unfortunately the poorly managed location demonstrated a lack of regard for obvious policy and even fire exits had stacks of boxes in front of them.
All in all I lay this review solely at the feet of the local management, not the business model.

Great place to bring the kids on a rainy day! They are offering a Summer special from open till 4pm. My kids love the laser tag and I like the bowling lanes and the pool tables. The food is good and they offer a kids menu.

I can’t believe as the years have passed I’ve forgotten how much fun this place is! As an entertainment establishment I give it a 4 out of 5 but in terms of the food/​service I give it a 2. People definitely come here for the games and not the food.
First, the food. Well getting before you get the food you have to hunt down a waitress and continue working extremely hard to get any one of them back to your table. The service here is absolutely terrible. Ordering food while at a bowling lane is an outrageously hard task because the waitresses do not come by at all (whether initially or thereafter) and when you do see a waitress she is at the stand 5 lanes away not paying attention/​chatting with other staff. Not one single time did they come to us without us having to «scream» for their attention first. When we did get the food however the only thing worth mentioning are the garlic fries. Those fries were delicious but the chicken strips and drinks were nothing special. This holds true in the bar/​pool table/​billiards area too unfortunately.
Second, the entertainment activities made up for the lack of quality in food and service. I had not played laser tag since middle school and now I understand why Barney Stinsen loves it so much. It is a blast and you should play it right now if it’s been years for you. Bowling is fun and the staff was very good at honoring our request to be away from other bowlers. Pool and billiards was pretty organized although the staff does not ask for any sort of personal belonging like an ID to get the tools necessary which did cause many groups to overstay their hour limit as stated by the staff. This did cause many people to over wait for their turn and/​or ditch their table to someone who probably wasn’t on the wait list.
Bottomline: Eat and drink before you come and it’ll be a good time.

We came here for my daughter’s birthday. We bought 8 x $ 15.95 each «all you can play» passes for bowling, laser tag etc. After just one hour of bowling a very rude employee literally kicked us out of the bowing lanes claiming there was a waiting list, we hadn’t even finished our food. I talked to the manager, he only gave us lame excuses and didn’t correct the situation. We moved to the laser tag area carrying the pizza and drinks by ourselves and found that the next laser tag game was until 30 minutes later. These «unlimited» passes are a complete scam. This is the last time we will come to this place. Most expensive 1 hour of bowling ever.
I also have to agree with other reviews, the employees are wandering around like zombies, there is no one to help you. When we arrived the line at the entrance was long and only one cashier was open on a Saturday! Also the temperature of the place was too high, obviously to make people feel uncomfortable and make them leave earlier.

We went on a Saturday early evening. $ 34 for bowling. Nuh uh. We each got the Summer Fun Pass, $ 17.95 includes bowling, laser tag, and billiards. This location doesn’t have rock climbing wall, mini golf or gravity ropes (also included in the price). Had about a 15 – 20 minute wait for a lane, so hung out at the bar. Once assigned a lane, we could only bowl for 1 hour, then we’d have to get on the waitlist again. After our hour was up, we played laser tag. That was pretty fun. To see a small kid screaming «we need DEFENSE, get back to the base!!!» was hilarious.
Walked around the arcade, games are not impressive and require you to spend more money. Didn’t order anything to eat, even though the menu had several options.
Also, it seemed way too warm. Not sure if the AC was functioning properly, but was slightly uncomfortable.
Overall it was okay, but I’d like to think there are nicer options. Maybe would enjoy a weeknight better when there are less kids.