My granite supplier recommended I go by Granite and More for backsplash, they had a great selection. It was ok, I did find something that would work. However, their phones don’t work, so you can’t leave them a message to get pricing. And to add insult to injury I had to pick up my own tile from BFE Dallas. I will definitely be buying tile from in the future. I’m done having to run all over North Texas to pick up my own tile.
Melissa C.
Classificação do local: 1 Plano, TX
DONOTDOBUSINESSWITHTHESEPEOPLE. They admitted they will never be the least expensive or competitive on price; they said they weren’t making enough money on my project so they dropped me 1 week before our install date! They hadn’t even ordered my tile yet, but they sure did cash my deposit check. They offer MINIMAL help on design, and do not go above and beyond in any way. I am a reasonable person and always one to shop around to make sure I’m being treated fairly, and I went with them, even though they were not the cheapest because I am loyal when I speak to someone and invest time in them. They ended up being an absolute waste of my time, and they will not get my business. POOR business ethic, don’t return email/calls in a timely manner, do not set customer expectations, and don’t even offer common courtesy. I am in sales and they could write the manual on how NOT to treat a customer!