AutoZone

They have the friendliest staff I have ever seen!
First off, I would gladly give this place 10 stars if I could.

Great experience with Jim and his crew! Saved us hundreds this Christmas! When we struggled with the last bolt, Jim had the right tool and stepped up and helped us. Thank you Jim! Will recommend to everyone in Plano!

They had a 1970 Z28 lower radiator hose IN STOCK. SERIOUSLY??? The employees great here.

Called first to see if they had a part. Computer showed that the part was in stock, so I headed to the store. The part was not in stock and I was sent to another store. It was my fault for not asking the rep to physically check, I suppose. Store also needs to have either a self-​checkout or a separate cashier. There is a definite bottleneck at the service desk area since customer service reps are also the cashiers and operators.

Jim was very helpful in helping me get the correct head lamp replacements and advised me to get the Sylvania Ultra instead of the «HID’s» which burn hotter and don’t last as long, and of course are more expensive. You don’t often get this great service at a dealership that’s more interested in your money than your business. Thanks Jim for your honesty and expert service!

My car wouldn’t start so once I was able to get a jump I went to Autozone to have them test my battery (for free) — it was indeed a bad battery. The store manager Jim/​Tim (??) helped me and was very informative (esp. for someone who knows nothing about cars). He was not pushy to make a sale nor did he insist I get a new battery there. He even told me I can contact Walmart to see if I can get some prorate amount for the old battery since I bought it there. But because he was so helpful and patient with me I went ahead and bought a new battery from Autozone ($ 121+taxes, 3 year warranty, 2 year prorated). He installed it for me himself (free install with purchase). The prices of batteries have jumped so high it’s ridiculous! Anyway, you can provide a phone number and zip so they can track your purchase for warranty purposes.

Fantastic service. Got an oil change from NTB, hour and a half later then send me away with a check engine light on. Offered to do a diagnostic for $ 100. I came to this location and Sergio ran the diagnostic and printed out the codes and possible problems, for free.

My bf and I always come here for a part or our check engine light. The manager already recognizes us haha but very friendly staff and great explanation when we get our check engine light and what he thinks would be best for us to do.

Nice staff, very knowledgable, and this store has always had the parts and supplies I’ve needed. Very happy with this particular AutoZone as I’ve had problems at other ones. They treat people right at this location

I needed a new battery today and the staff here was great. We discussed my options, I chose the one I wanted and the tech installed it in the parking lot. Caleb was the person that helped me (I think that was his name) and he was funny, helpful and explained what he was doing under the hood.
I will come back here next time I need something for our cars.