Verizon Wireless

Stay Away from this place! Firstly, they are not a corporate Verizon dealer, they are one of those franchises (which I didn’t realize at first). Here’s what happened to me: I went in there and prior to my purchase of the phone, I told them exactly what I needed the phone to have (widgets, etc) and they assured me that they could get everything on my existing phone, onto the new one. Well, they worked on it ALL DAY – I was there from 1:00 — 6:00 PM!!! And they couldn’t get it right. Finally, I said that I’ll just take a refund and move on, since it was clear they weren’t going to be able to set it up. They then said they are charging me $ 135 «restocking fee»!! Here I wasn’t even able to leave the store with the phone in order, and they wanted $ 135 to take it back! I called Verizon from the landline there and they were horrified to hear how unethical and ridiculous these people were. They were yelling in the background when I tried to talk to Verizon… these guys, James Schneider the manager and a worker there named Matt, are just two low class crooks that work this store. They are sleazy and horrible to customers. DON’T PATRONIZE THIS PLACE – you’ll be sorry. I then went to a legitimate Verizon store in Jericho, NY where I was treated like a customer. These people on South Oyster Bay road in Plainview, NY (right near The Bakery) are the worst! I am contacting corporate Verizon to make sure everyone knows how awful they are.