Walmart

The optical center is the biggest piece of you know what. They dont fix glasses you buy at other Walmart. The tech had me wait half an hour and couldnt help me fix my glasses. They’re expensive and dont have an optician. I had to go to Folsom and have them fixed.
Other departments seem to be improving like the auto center but still have not got it together. I was waiting in line and this lady come with a cart heaping over. I couldnt believe they actually accepted her. They should have a 10 item limit at the auto center or somethinh cause people are trying to get service done quickly like batteries, oil change or tires and shouldnt have to wait for inconsiderate customers.

Soooo exasperated by the daily beggars harassing people, including myself. There are at least 10 homeless people living in the parking area drinking alcohol and/​or selling drugs! One even offered me sex! I have made numerous complaints to management and nothing is being done. It is also unprofessional for a business to allow customers to be harassed before entering the store by rude kids selling cookies or idiots trying to get votes, or panhandling Veterans. It is an unsafe and stressful place to be and that’s before entering the store. Rarely is what I want even stocked on the shelves, everything gets moved around all the time so it’s near impossible to find anyway, and the lines are horrendously long. The staff is usually friendly and offers assistance, of course with a few exceptions, and prices are competitive, but otherwise it is not a very pleasant experience to visit the Placerville Walmart.

Good quality stock and very fair prices. When I need help in finding something, there is a willing employee to assist (although you sometimes need to look around for one). The pharmacy is efficient and well managed. Walmart adds value to the lives of our family and is an appreciated retail outlet.
Merry Lee

Horrible. Disgusting. workers hate helping. I’ve actually had one go to lunch while I was waiting for him to come back. Customer service witch threw my money at me after I returned a crockpot which I bought on black friday and was catching fire when you plug it in. I could go on for daysssssss about this place. We need TARGET!!! I WILL DO EVERYTHING IN MY POWER TO NOT RETURN HERE. Placerville deserves better than this vile excuse for a retail store.

Well what’s there to say? It’s Walmart, so expect Walmart quality. The staff are ok. You just got to watch out for the customers. This is where the creepers hang out. It seems to be a magnet for weird people, but I guess that’s why PeopleOfWalmart was created. It’s the cheapest place to buy anything in Placerville, so I guess it attracts everyone in the area, and Placerville just has some weirdos (then again, what place doesn’t?)
Someone I knew was sexually harassed here by a customer and I’ve heard some other stories. Sometimes you get weird animals find their way into the store such as a baby deer (2014).
I’ve shopped here my fair share, and when I’m in the area I’m bound to shop again. But that’s all I got to say about that…

Support local business. You can go somewhere else and pay a little more. You will be supporting higher paid wages and local business.

Went after Christmas shopping & still found a great ton of stuff so I don’t have to buy it all before Christmas next year when it’s really expensive! Thanks for saving me money!

Just because it’s cheap, just because it’s Walmart, doesn’t mean the lack of customer service is acceptable!

This is the worried pharmacy I have ever gone too. For 9 months they didn’t put thru my prescriptions through my insurance. When this error was brought to their attention by my insurance company, they seemed put out to correct the problem. Over 9 months to had paid hundreds of dollars over what I should have. I could have understood an error in the system, but NOT one time did they offer an apology the morning I went in to collect the money that was over charged. Not one person in the department came and said they were sorry for the error, including the pharmacy manager.

This location is decent… I manage to get help when I need it without too much effort. Wanna know how to get help from someone without getting an attitude? Try asking nicely. It works wonders.
The stuff I need is typically in stock, though there are days when a specific item might be sold out. Can’t quite come up with a reasonable explanation for shelves of diapers or tissues being empty. One would think that sales forecasting would be aligned with delivery and stocking… but, what do I know?
Apparently, I’m not the only one to notice that the battery section is consistently empty, oddly enough. If you need a pack of batteries, you’ll likely have better luck finding what you want at a cashier’s counter kiosk than in the electronics section. Pharmacy is efficient enough. Produce section isn’t quite as robust as that of SafeWay, for example, but it’ll suffice for a quick pack of salad or a bit of fruit.

Dogs! Dogs! Dogs! Little dogs, big Dogs, Every kind of dog, Its getting out of hand, every time i go to this store there are dogs every where. It makes it hard to shop when you have to make sure you dont run over paws with your basket. Wal-​mart states that they only allow service dogs, which i rarely see there. Its also unsanitary to have animals around the produce and food department. I am pretty sure its not in the job titles of empolyees to pick up dog pee and dropping. I will be reporting this issue to osha and walmart.

Terrible customer service! Went to get a camera in the photo dept and the ‘expert’ in the white coat lets out a big sigh and says «I was going to go to lunch» when I asked for help. Walked out and will never buy anything there again except groceries!
Garland Sommer: Camino

Well it’s a Walmart. it has pretty much everything all of their stores, But not enough sometimes. I’ve personal experience in the following departments of the store:
Pharmacy: Fast refill times, average wait time after dropping prescription: 15 – 20 mins, Technician always seems to be in rush, and lack the personal small town pharmacy touch (like the Robinson or Grandpa)
Gardening: ok selection of seasonal flowers, prices are very similar to Home Depot
Fabric: good selection of sewing supplies, but very limited on Fabrics, they usually have same old prints sitting on the shelves for 6 months or so
Electronics: People working in electronics seems to me older than me and totally oblivious about the stuff and any knowledge of them.
Photo: I was first introduce to this by one of the 16×20 promo they were running. ordered online picked up next day, quality was good, and i still have the picture hanging in my living room.
Returns/​Customer Service: Very slow and give judging look to everyone whether you have a receipt or not
Produce: depending on the time of the day, you might find fresh otherwise i’d rather go to Grocery Outlet for similar items for cheap.
PROS:
good store to get something quickly for cheap instead of ordering online & waiting
Cons:
Customer service is not the best but again it’s a walmart :)

DO NOT SHOP AT THIS STORE… when one uses their debit card they DO NOT ASK FOR A PIN NUMBER. I have told the store manager and he refuses to answer my calls or do anything about this serious issue. When someone steals or uses your debit card they can buy anything they want and they have access to all your monies in your bank or credit union.
Another WalMart store nearby in Folsom does require a Pin Number… someone has screwed up the computers at the Placerville store and the manager is clueless… DO NOT SHOP AT THIS WALMART…

I bought glasses in the Optical Dept. less than a year ago; today I’ve brought my glasses in (broken) expecting them to be covered under warranty. Apparently when I brought them in to tighten a screw the optical department replaced them, thus using my warranty so I would have to purchase new glasses in the future. Thank you for being the scam artists that you are.

I don’t expect much at all from Walmart, and yet this location almost never fails to disappoint. There aren’t many options in Placerville (no target, no Costco, etc) and sometimes I don’t feel like driving to Folsom so I foolishly give this place another chance. I just waited half an hour trying to buy a quart of motor oil. And then watched the employee had to another department with no explanation. So I left. And I know in a month or so I will forget just how bad this Walmart is and give it another try. Only to be let down again. Given how low my expectation for Walmart is to begin with I guess the fact they consistently fall short is pretty impressive, in a perverse kind of way. Wish I could give it zero stars, but Unilocal won’t let me.

Staff very accessible, friendly and helpful. Went out of there way to help me find things. Manager explained that just because items were in there local adult did not mean they actually carried them. This is a serious corporate issue and without a clear disclaimer in the Ad, us called bait and switch. He said they are trying to get corporate to get this fixed.
Cannot say enough good things about clerks, staff and management. Always someone around to help. A lesson there stores might want to think about.

The lady in the pharmacy area (didn’t catch her name, dang it) was incredibly helpful. Showed me the product I was looking for and introduced us to some other products we hadn’t heard of. She said she tests out products so she can help give others reviews, I liked that.

This is a typical Walmart, not any worse or better than any other of the prototype.
Sure the help is substandard in service and friendliness. What do you expect from people who are paid substandard wages without benefits? I don’t dispise the poor people who work there. But for the grace of God it could be me.

It’s wal-​mart, what could you really expect? The prices are low and like all the others, the staff is never helpful or happy to be at work. The lines are always so long but hey! it’s convenient when I want to pick up something cheap.