Marshall’s

The selection was quite slim today and I didn’t feel the prices were all that great, but I found what I was looking forward and both associates I dealt with were pleasant. They had massive «clearance» signs everywhere and there was a ridiculous red feather vest I would have purchased but it just wasn’t the right price.

This has to be one of the better Marshals. I was scrambling to find a High end handbag as a Christmas gift. Yes Marshals does carry name brand bags at a very good price. She will never know that I did get bag at Macy’s or Nordstrom.
The ladies were great helping me pick out a nice style.

Just got out of this store amazing people helpful Justine was so happy and helpful very bubbly and yvette very very nice I sure am comen back prices were excellent

Convenient place and everything’s cheap. I always find everything I need. The employees are very nice too.

I’ve always had a good experience shopping there and the daytime manager has always been about customer service and reaching out to the community. I shop there often because my kids have TKD lessons next door. Tonight I go to return a item that is defective with no receipt thinking i’m probably going to get what the value is today; not last weeks price. Without a receipt, I get. So I tell the cashier my story and makes me wait a while because the manager can’t get his price gun or whatever he is playing with to work. Other cashiers are waiting on him and the lines get longer. He never looks up to see what’s going on. The cashier finally comes back and and tells me he can’t do anything because the item has been discontinued. Clearly the item is from Marshalls because the sticker is still on it. I ask him to call the manager and the arrogant elderly gentleman who is still playing with his device comes over and tells me the something. I say its worth like $ 4.00 so I don’t make a big deal and would have spent a $ 100 with my kids next to me. So instead of being customer friendly, he says look at the customer service number and call it if you don’t like it. I live across the street and will never shop there again and will tell all my neighbors to do the same. What good is being a manager if he can’t handle customer service with some courtesy. Do they even train them on this or hope they figure it out? NO CLASS!!!

Not a bad place for a bargain but it is less organized compared to some of their other stores. At times I’ll pick up some great stuff. Check the garments carefully though. Some have rips that make it a «no deal.»
Look at the bright side, there is a Ross in the same shopping plaza. Between the two places I can usually find something. :)

I went into return something that I had called about earlier in the day and told that I could return the item even if I did not have a receipt. When I went in the girl was extremely rude to me and said that they could not return the item… I am a frequent shopper, but after this experience I don’t know if I will ever go there again

I frequent Marshalls quite a bit and I often buy way to much. I go through my closet every now and then and return clothes the clothes that I never wore. The price tags are still in tact and I also keep the receipts just in case. Today I was trying to return some items and ADRIAN the supervisor said that I was unable to because the receipts were no longer in his system. What? He continues to tell me that returns can only be made a few months past the 30 days of purchase because then they no longer are in the system. I came home and called thier headquarters to verify if this was corrwct. ADRIAN flat out LIED!!! Marshalls and TJ Maxx will return undamaged items as long as you have the tags still intact. Furthermore if you have the receipt there is no experation date for returns, you will get store credit! ADRIAN need to be retrained!

I frequent this Marshalls pretty often since it is close to home. I was looking for a yoga mat, 8lb weights, and work out gloves. I had been to Target right before so I knew I could probably find everything cheaper at Marshalls and I was right! At Target the same items yoga mat $ 25, weights $ 18, workout gloves $ 13 would’ve come out to $ 50+ for those three items. When I went to Marshalls I found the yoga mat for $ 13, 8lb weights for $ 12, workout gloves for $ 5, and I was able to get a workout arband for my cell phone for $ 5, a weighted jump rope for $ 6, a resistance band for $ 5. In total I paid $ 50 at Marshalls but I got double the items I would’ve got at Target and most of my items were on clearance too. Check the clearance section people! Great finds in the clearance section!

I love marshalls! But this Marshalls has a very bad customer service. They never smile and they always make you a problem if you want to return something! Next time I will never go to that place.

This Marshalls location opened up within the past year or so in the same plaza as Ross, which is just a few stores down. Every time I come into the store, all the racks are always well organized and the aisles clean. It’s quite different than the Marshalls near my house, which is the total opposite. The deals here aren’t just as great as the Ross next door but Marshalls does carry better brands as compared to Ross, thus the higher prices. The selection for shoes is also a bit limited. Customer service has been okay for me. Through my multiple visits, I’ve only purchased 1 item and checkout was a breeze. One can usually find a parking spot in an aisle right in front of the store.

Well, let me just say I don’t really understand Marshall’s.
They act and look like an off price store, but I compared prices with the adjacent Ross store, and Marshall’s prices seem to be about double what Ross’ priced the items I looked at. I was looking for linens.
I can’t say they are exactly the same item, But there was plenty at Ross for $ 20-​$ 44. Marshall’s seemed to start at about $ 48. The prices seemed much higher here.
As I said, I was not comparing identical items, since these two stores mostly carry closeouts. They have what they have at the time you visit. But one of a kind mixed up items are what both have, not like you could get the same linens in King, Twin and in Cal King. So this is definitely a store where you can get mixed up stuff.
I think the prices should be lower, and clearly that is possible as I found at the Ross. Prices should reflect the mixed up non-​full line nature of the off price store.
The clothing might be a different story, I can’t really say since I didn’t look, and that is intentional. I want to find a shirt I like in the color I like, so I like to have all the sizes on hand in all the styles, this type of clearance store doesn’t usually have that so I shop elsewhere.

I bought some sheets at Marshall’s in Tustin last night. I tried the sheets out to find out that they were too small.
The next day I went to the placenta location to exchange them since I figured they may have a better selection. Sergio the manager refused to exchange them for me. He claimed that I stained them and made me take them all the way back to Tustin.
Poor customer service and not at all understanding what so ever. He seemed to be on the defense the min I walked up to the register. It’s time for new MGMT Marshall’s this guy is trouble for your reputation unless this is what your going for.
Thanks for your rude attitude Sergio M (manager) what a joke!

The prices are extremely affordable and most of the goods are in their original pack and in a good condition. Personally, I go there for furniture and kitchen supplies so I am judging it by that. I really recommend visiting it if you have recently moved in or remodeled your house.

Pros:
clean, well organized, especially the shoe section.
convenient location if you are in Placentia.
Cons:
no discount for defective items: «take it or leave it»
.

Who doesn’t love scoring a bargain on that item of clothing that fits us perfectly and makes us look like a million bucks? Much of the time, you have to brave overstuffed racks of clothing not well organized by size and often have to check the items over carefully for rips, tears, missing buttons, or stains.
Not at Marshall’s. Everything here is beautifully merchandised. This store feels like a regular department store, not a bargain basement shopping experience.
The shoe department is chock full of well known and beautifully displayed brand names such as Coach, Bandolino, Lucky Brand, Ralph Lauren, Steve Madden, and Ann Klein. There was a wide variety of sizes available in each shoe. There was also a good selection of athletic shoes by Saucony, New Balance, and Reebock.
I spent quite a bit of time in their housewares department which has a wonderful selection of items. I purchased a large Calphalon stock pot to match the set I have at home. It had a price tag on it that said to compare the item at $ 70. Doubting this comparison I looked it up on Amazon and other sites and the cheapest price I came up with was $ 95. I can tell you I was pretty happy with the deals I got. I ended up with a scarf and several other items, too.
This Marshall’s store seems far more upscale than the Ross next door. Here, the employees greeted me as they passed in aisles and the checkout girl was friendly and bubbly.
Definitely a great shopping experience.

It usually hit or miss for me, with Marshalls. And I’ve been to this store before and wasn’t impressed. But this time WOW!
I was impressed. Totally changed things around. The store is clean, well organized and has a nice selection.
I’m a fan!

So it was a shopping day today. =) I like coming to this location bc it’s fairly new, and very neat and clean. Plus it’s right next door to a Ross, so I can hit two spots in one stop. BTW, that Ross next door I almost always come out empty handed. I don’t know why I even go in there anymore. Plus this location is never as busy as the one in Fullerton on Harbor.
Usually I come here for housewares, hair care, or food products. Everything is always really neat (before I get there that is) and there’s lots of selection. Today I got a Raspberry Balsamic for $ 1.99 (small bottle), and some Tarragon mustard from France also for $ 1.99.
I checked out the clothes, which I usually never see anything I want to try on, and this time I found a bunch of shorts that were cute! I need more shorts. I’m really ready to not have pasty white legs once again this summer. They also have a huge selection of jeans and tops in the «cube» which is the juniors section, and again everything is neat and organized. The prices here are a few dollars more than what you’d pay at Ross, but the style selection and the organization I think makes up for it.
They have a small shoe section here, and I usually don’t find anything my style, but last time I scored a pair of boys’ Puma suede sneakers on clearance for $ 22! They were probably on clearance bc they are purple and red suede, and I can’t really imagine a boy wanting to wear these. But yea for me, bc I love purple and red. Size 5 in boys, wassup! =)

It’s better than Ross. Sorry Ross. I will say this I am very happy they moved in. Did not want to have a big empty space in this shopping center. We have found some good brand names and do find ourselves swinging by when we can. The customers can be hit and miss depending on when you go. We have run into some really rude people a couple of times. For now, its a clean, new store and happy to have it here.

woo-​hoo! another marshall’s! i’m always happy when there are new locations of marshall’s and tjmaxx.
this one is in placentia town center.
brand name finds, lower prices.
october 18, thursday, is grand opening day.
hours for that day are 8am — 10pm.
i love grand openings because the stores are clean; inventory is new. =)