Wendy’s

I don’t write fast food reviews often, because I don’t really see the point. By definition they aren’t fine dining and there usually isn’t much of a reason to leave a rave review. So when I do review fast food joints, it’s because they’re extremely bad at what they do — and this Wendy’s location is a prime example of that.
This spot used to be ok enough. I remember coming by with my family and having no serious problems getting a quick bite at all. These days, though, the staff definitely don’t have their act together, and I guess management doesn’t want to tell them so. I can’t remember the last time I got out of their drive-​thru lane in under 15 minutes. At first I thought maybe it was a fluke. Now it’s become a long-​term occurrence. The last time I came, they had the audacity to say «We’ll be with you in just a moment» — twice! — and they left me hanging. Each. Time. I ended up staying just to see if they even remembered I was there. They did, after I sat so long that it would have been too long a wait at a sit-​down restaurant, let alone in a fast food drive-​thru line.
The only reason I keep coming here is because their food at least meets Wendy’s standards and gives me something to keep me going between my appointments throughout the day. But based on other reviews, even this isn’t always the case. Get in the line here at your own risk. Don’t expect much. In fact, skip it altogether if you can, until other visitors can confirm that you won’t wait as long as we currently do for our «fast» snacks and meals.

Filthy. Slow. Painful to watch the poor girl try to do simple tasks. It was weird. She took my husbands order. Cleaned a tray. Zoned out. Took my order. Cleaned a tray. Took my sons order. Cleaned a tray. Took my daughters order. Cleaned a tray. Talked to her boyfriend who was lounging against the counter. Took 3 min to fill the drinks. 5 min later, the food was ready. We were the only customers.

The Wendy’s on Cochran road is literally the worst franchise I’ve ever encountered. The service in the location is terrible. The restaurant is dirty. The operator of this location should lose his franchise over how bad this location is managed. It’s pathetic.

Like a few other chains in the vicinity, considering it’s in Greentree/​Mt. Lebanon/​Scott Township (???) one would think you’d be in for a superior fast food experience. Instead, this basic (throwback?) Redhead stronghold offers few of the newer Wendy’s menu items such as cookies and brownies and employs some obviously unhappy employees who will fill your Frosty or soft drink cups only halfway because properly completing a serving is just too much hassle. Move along and avoid or risk falling into a malaise over the state of our evil economic system.
P. S. I’ve been here several times. A masochist am I?
P. P. S. The food is up to the usual corporate standards. I just don’t like feeling as if I’m imposing on someone for stopping in.
P.P.P.S. Raise the minimum wage.

I haven’t been to Wendy’s in some time now, but WOW What a disappointment .
The people all look like they HATE their jobs and treat the customers accordingly. The food was horriable. The number one meal was down sized to the 99 cent cheeseburger and the fries tasted like they were sitting in grease that was a year old. The big coke was ¾ ice and ¹⁄₈ water and ¹⁄₈ coke.
I threw my mean in the garbage. I wont be back. If this is what Michael Obama wants us to eat? Well lets see her and her kids eat it !
WOW Dave, I bet your turning over in your grave, you poor bastered !