Starbucks

A simply massive Starbucks… located inside the beautiful William Penn Hotel. This place is always swamped and it is normal to see the line wrapped around with 20 peeps deep. Don’t let this deter you… be confident and go forward coffee seeker… these Baristas are amongst the very best and will have you out within 5 minutes…
Take your Joe and Danish… relax and enjoy the gorgeous lobby of the William Penn Hotel…

Hey, Starbucks is great but I went crazy because I told them my name was Alayna but they spelled it like crap!!! 4 STARS!

As far as the store goes, it’s great! 5 stars.
I am a committed Carmel Frap customer and i’ll be honest, it tastes different every time. Not in a good way. There is one guy that works there I know that makes them amazing, but when I don’t see him I know it’s not going to be that good… today was one of those days.

They were fast and friendly! The café latte with coconut milk and equal I ordered from the app was ready within 3 minutes and it was delicious! I wish the Starbucks where I am from should get their act together and be more like this one!

I don’t Starbucks nearly as much as I used to, but when I do, I hit up this location. The employees have changed over the years but are ALWAYS super friendly! If the line is out the door, no worries, they get you in and out in no time. If there is a problem with your drink, they fix it right away. If they know you and your order never changes, they start making it as soon as you walk in. It hurts to pay the prices there sometimes, but it hurts less when the service is superb!

Honestly… I don’t know what my life would be like without Starbucks!
I always get Starbucks wherever I go… its a great way to start your day or catch a break!
while staying in the Omni William Penn hotel… i was spoiled with an upscale Starbucks located inside the hotel… been here a few times… just to get my Starbucks fixed!
i absolutely love this Starbucks if your looking for something to cool you off then go for a vanilla bean Frappacino or lemonade[[with or without tea]] or their new peach green tea and if you’re looking for something hot then go for a latte and pleaseee go for there yummy dessert bread treats… so freaken good and so are their services… this might be the biggest Starbucks in Pittsburgh and the nicest!

It’s your normal great service starbucks, but just of the storied lobby of the william penn hotel.

Delicious, always fast. This was my favorite Starbucks downtown (before Oxford Centre opened). The baristas are great and the manager runs a tight ship. It is located in the Omni William Penn lobby, but I always enter through the street doors.

It’s a beautiful Starbucks located inside the Omni William Penn Hotel. Called ahead to ask the barista to set aside two of the Pittsburgh mugs for me (I know, so touristy). They were there waiting for me when I came in.
The service was fast and friendly. Ordered a Very Berry Hibiscus with light ice and it was made well. Some SBX I go to make them taste so watered down.

This Starbucks is one of the more ornate locations that I have visited. I enjoying the décor with the crystal chandeliers and all but besides the furniture there is nothing else remarkable to report about this location.

I come here often as I sometimes work in the building. The lobby of the William Penn is gorgeous, and I would come to this particular Starbucks even if I wasn’t working in the building. The staff is usually very friendly, and though the lines can be really long during the morning rush, they have an efficient system and things move quickly.
It’s easy to pay through the Starbucks app on your phone here, and unlike some locations that give you a hard time, the staff here always thanks me for using my Starbucks app!
This location is great for sitting with a laptop that get some work done, but avoid the morning rush as it can get very loud.
I was very pleased with my double tall soy one pump hazelnut latte this morning. Some locations are known for their bitter lattes, but my latte this morning was perfectly smooth and enjoyable.

I was skeptical about this location thinking that it was a «We Proudly Brew» kinda joint. However, I’m happy that a co-​worker brought me here on Monday! I desperately needed some caffeine but didn’t want to walk to Market Square to my typical Starbucks location. I ordered a Pumpkin Spice Latte, and it was perfect in taste and temperature. Plus, this location inside the Omni William Penn is positively gorgeous. I’ll be back!

Starbucks is Starbucks is Starbucks.
They do what they do & you pay & leave.
This is a large, spacewise, but also attached to the Omni William Penn Lobby.

Ive never seen a Starbucks in a place that looks like a giant dining room in a house … Def quaint and cozy, staff is very nice… And. I believe it’s attached to a hotel…

Wow. The baristas work like a well-​oiled machine. I got in the line that wrapped around the store and was still in and out in 5 min. Unbelievably quick service!

This is my favorite Starbucks to get coffee from. No matter how long the line is, my wait is never long. They have people take my drink order, separate people to ring me up, and other people to make the drinks. On the very rare occasion that my drink order is messed up, I have always been compensated with a free drink. The staff is always very friendly, even when they line is long. I used to go in there nearly every day but since I changed jobs I only go in about 3 – 4 times a month. Everyone still remembers me and my favorite drink. It is also always clean in there and the pastry case is well stocked.

Solid Starbucks with grade-​A people working there who remember you (for the most part) when you return basically every day. This Starbucks is inside the Omni William Penn Hotel, so watch out for the ridiculous lines around 8:30/8:45am on weekdays. Some of the cashiers can be grumpy, but wouldn’t you be too with loads of caffeine-​starved grumpy people pawing about?
Triple grande americano, anyone? Make it a quad!

Starbucks quality coffees, pastries, and other assorted food/​drinks.
Friendly staff that is able to keep it together during crowd rushes.
And a heck of a location in the beautiful Omni William Penn Hotel.

Nice, roomy Starbucks off the lobby of the Omni William Penn Hotel. I have been there several times over the past 5 or 6 years and have always found the baristas and cashiers to be friendly and efficient. The store is architecturally interesting, as well — high original ceilings and large plate glass windows offering views of the surrounding streetscape.