I have used Molyneaux three times and I have been very happy with the service and the quality of the carpet. This time I ended up having to re-schedule my appointment, and Ryan at the Robinson office was very helpful in facilitating this and putting me in touch with my in-home salesperson. The installation crew is extremely professional, have a fine attention to detail, and clean everything up afterward(in addition to installing the carpet really well!). The at-home people are always nice and knowledgeable. The at-home service is very convenient, and helpful to see the carpet samples in the same room where they would be installed. Amy Walsh, my sales person, was helpful and gave me lots of flooring choices. The only reason I am giving it 4 stars is that they are on the expensive side(I also have a knack to choose better made, and therefore, more expensive carpeting). I would recommend them if you need new carpeting!