Molyneaux Tile Carpet Wood

Molyneaux was extremely professional and did a wonderful job. They were very responsive and worked with my building to get the flooring installed in a timely fashion. I choose them because they were the quickest turnaround and best pricing. If I am in need in the future of flooring, I would absolutely use them again.

Not impressed :(
Knew some folks that used molyneaux without any issues, so we decided to try them. Salesman assured us their installers were A+
After the installation, I found númerous issues — service rep came out to review and made some repairs to installation. Said he was going to talk to management about issue — never heard from anyone. A few months later noticed another issue and called service. Reviewed complaints with the service rep and he agreed the install was not up to their standards — one of the main issues is that the steps weren’t properly cut and the carpet did not fit flush. This time someone did call me back and offered to replace the stairs but could not guarantee color match, so he was to «talk to someone» to see about refunding us some money. Finally after about two weeks we received a call offering us $ 150. I had asked if that was the cost of a new install for the stairs and he replied no but that was all owners were willing to compensate us. Soooo, we have decided to live the the imperfections and learn not to ever use molyneaux again. We have since replaced the remaining carpet in the house and used a truly reputable place and this time received A+ work.
If you don’t mind «C-​» work then by all means use them

I find the commercials humorous. I had laminate flooring installed. Just three weeks later it was lifting at some of the seams (peaking). MOLYNEAUX did nothing to repair my floors.
Beautiful
what a joke. It was even cheaper at Home Depot but I thought hey they’re in this business all day everyday. What a joke!

Customer service saves the day!
To update my previous review, I have to say that there are few places with this level of customer service. About a year had gone by before the owner, Patrick Molyneaux, had contacted me about this. I really did not expect to and figured this issue was long forgotten.
I spoke to Patrick directly and he assured me he wanted to make this right and let me determine what I felt was a fair course of action. I had given it some thought and after a couple of email exchanges, my request was granted and Patrick made good on his promise!
I have plans to work with Molyneaux in the future and am sure to have a seamless installation and great customer service. Thanks again, Patrick, for standing behind your business and never forgetting your customers!

I stopped at two of the showrooms to get an idea what it would cost me to do re carpet my living room, stairs and upstairs hallway. I had the dimensions with me. I wanted to pick out a couple of carpets I liked then get a close estimate of what I had to spend. The sales people would not give me a price on any of the carpets. They would say it was between $ 8 and $ 16 per square foot. All they wanted to do is sign me up to have an in home sales person come to my house with samples. This I can only imagine is to high pressure me to get what they want me to have and at their price. I stay away from places that won’t give me a price on their product but want me to invite them into my home.